U haul refused to give me a truck on the day I had to be out of my apartment even though I had a confirmed reservation. I had to drive to Connecticut to find one. I will report this to the better business bureau and file a complaint.CATHERINE A.
Customer Reviews for Chuckys Shell Main Express LLC
(U-Haul Neighborhood Dealer)
Willimantic, CT 06226
Services at this Location:
- Mon–Fri8:30 am–5 pm
- Saturday8:30 am–1 pm
Special Operating Hours
- 12/24/2022 - 12/25/2022: Closed
- 12/31/2022 - 1/1/2023: Closed
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
App was slow in uploading return of the truck. I asked for wifi and did know the passwordJulio S.
Customer did not leave a comment.ANIBAL C.
No one at this location knew anything about rentals and returns.. They need real help soonMark S.
It was as if they'd never rented a truck before. I had done all the phone and email precheck-in. In-spite of all this it took 45 minutes to get the truck. The guy behind the counter couldn't operate the iPad or navigate the software. He was lost. He called someone for help, that didn't help. Finally he handed me keys and said take the truck.Neil S.