This was the worst experience ever. It started with poor communication with the first location selected, no return phone calls. I was basically told sorry, there is nothing we can do. When I finally got to the location to get the trailer - it wasnt ready. It was dirty on the inside, the license plate had unreadable numbers, and the trailer was frozen into the ground. I called customer service and was told I would have to call roadside assistance. I was picking up a trailer - why would I call roadside assistance? I received the trailer 2 days late and then I was called and texted to return the trailer 1 day early. This was a very frustrating experience.
EVA J
Customer Reviews for Churchs Supermarket & Esso
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great worker very helpful
Boyd M