I have rented equipment twice from this place, they are really friendly. I would recommend this place every time.
ANDREW C
Customer Reviews for Citgo Hwy 11
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Puddles and potholes made the place seem unkempt
Terry CI did not like not having a document there that showed the amount of fuel and mileage. There was no way to know for sure that I will not be charged somehow for more mileage or fuel then I had used. I took pictures, but I don’t like that.
Nadine WFirst of all that location first location that I reserved a week earlier. I had to drive 50 minutes from my house to reach this place. The worst part though was that they do not have a functioning phone number at that location or at the business tied to it. There is no way to confirm. The trailer was actually on the lot unless I drove all the way there. When I arrived, the person at the counter spoke poor English, and had to call someone to figure out how to rent me the trailer. He use his personal cell phone to take a picture of my credit card and my drivers license and sent it off to The unknown person on the phone. Completely insecure and shady.
Brian LServie was great.
Timothy Z