Customer Reviews for Citra Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Citra Automotive

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phillip M. on

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kay G. on

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Both pick up and drop off were excellent Great service

Jean B. on

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The staff was not knowledgeable enough to help me and made me check in on my mobile phone and the they figured it out after I was already doing the checkin on my phone. What chaos.

george K. on

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Charlie T. on

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duane W. on

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Sean G. on

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Uhaul sent me to wrong location to pick up way out of my way passing 5 other stocking dealerships to a place with no trailers that wasn't open to then be referred to another location and putting me hours behind, this was the worst uhaul experience ever !!!! The staff at pick up were great but uhaul corporate reservations sucks !!!!!!!!

Wayne E. on

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The location helped in getting me to a new location to rent the uhaul. She had just taken over and wasn’t approved through U-Haul until the following Monday. It did hold me up and had to drive further but all in all the situation was ok.

Scott R. on

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Sarah was great. She switched out my trailer in 30 minutes time - after about a three hour delay with U-Haul. I had to arrange things with her myself. She gets an A+ from me, and my gratitude for her help and care.

Sarah C. on

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Sara at this location is great but I still will not use again bc of the double charge and no explanation .

Brian B. on

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Your reservation system was crashed that day. Wouldn't allow me to prebook online prior to going to the local brañch. Even the agent had to call national to get a booking on a Saturday afternoon.

Douglas C. on

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Great customer service! Nothing to improve, Cory was wonderful!

Scott S. on

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Hoke W. on

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Clone Sarah, have her work in every U-haul center and your profits would sky rocket!!! Yes, she is that good. Excellence in customer satisfaction is her forte and one gets that instantly.

John B. on

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