Customer Reviews for City Glass & More
(U-Haul Neighborhood Dealer)

369 reviews

201 1/2 Hwy 82 W   New Boston, TX 75570

(903) 628-6504

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(903) 628-6504

201 1/2 Hwy 82 W
New Boston, TX 75570

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Rebeccah S. 
Rating:
1.0

Customer did not leave a comment.

Rich R. 
Rating:
5.0

Customer did not leave a comment.

valerie S. 
Rating:
5.0

Friendly and fast service picking up and dropping off. Will use again before traveling to Texarkana

EMANUEL C. 
Rating:
5.0

Customer did not leave a comment.

Rene R. 
Rating:
5.0

The taillights didn't work

Duane M. 
Rating:
5.0

Customer did not leave a comment.

Patrick H. 
Rating:
3.0

Good

Charles S. 
Rating:
5.0

Customer did not leave a comment.

bobby N. 
Rating:
5.0

Customer did not leave a comment.

LISA S. 
Rating:
3.0

A bigger location would be nice. Good people made this experience a very positive one and would absolutely use again if needed and would recommend. Very affordable rates and courteous staff.

Sarah L. 
Rating:
5.0

Customer did not leave a comment.

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

ELMER S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD L. 
Rating:
1.0

Customer did not leave a comment.

BENJAMIN P. 
Rating:
5.0

Very helpful and accomodating.

Blake H. 
Rating:
5.0

It was great

Joy P. 
Rating:
5.0

Customer did not leave a comment.

JENNILOU M. 
Rating:
5.0

Customer did not leave a comment.

walter J. 
Rating:
4.0

Customer did not leave a comment.

Stephen P. 
Rating:
5.0

Customer did not leave a comment.

Patrick H. 
Rating:
5.0

Truck was clean and ready. Office was Great.

Michael W. 
Rating:
4.0

The same. No change.

kennan H. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA S. 
Rating:
5.0

Excellent service and equipment.

Ray C. 
Rating:
5.0

Customer did not leave a comment.

shirley T. 
Rating:
5.0

Customer did not leave a comment.

Ann B. 
Rating:
5.0

I needed to modify my reservation. They were able to quickly get it done. Moving is stressful and they made this process much less stressful. Thank you to City Glass ❤

Daniel R. 
Rating:
4.0

Customer did not leave a comment.

Samira W. 
Rating:
5.0

We love City Glass! Stephanie is the greatest! I do suggest that you provide this location with a van, as they don't have one.

Terri R. 
Rating:
5.0

Customer did not leave a comment.

Barbara R. 
Rating:
5.0

Customer did not leave a comment.

Tommy B. 
Rating:
5.0

Customer did not leave a comment.

Barry J. 
Rating:
5.0

Absolutely Nothing! These folks Are The Best! Our experience was Perfect, Tip Top!!!!

Auction Service I. 
Rating:
3.0

Customer did not leave a comment.

William H. 
Rating:
4.0

Extremely nice customer service. Very helpful and supportive.

Candace G. 
Rating:
5.0

Customer did not leave a comment.

TONY W. 
Rating:
5.0

Discount for frequent U-Haul customers

Mark P. 
Rating:
5.0

The tires were brand new so I trusted I'd make it to my destination.

Cody A. 
Rating:
5.0

Customer did not leave a comment.

Joe S. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
5.0

Customer did not leave a comment.

Rebecca S. 
Rating:
5.0

Therr was only a little old lady at this location and

Chester A. 
Rating:
5.0

Customer did not leave a comment.

Kathy A. 
Rating:
5.0

Couldn't ask for better service😊

Rhonda B. 
Rating:
3.0

Customer did not leave a comment.

KIMBERLY J. 
Rating:
5.0

Customer did not leave a comment.

Patrick C. 
Rating:
5.0

Everything went good and smooth with the rental

Jerry S. 
Rating:
5.0

Customer did not leave a comment.

Victoria W. 
Rating:
2.0

Customer did not leave a comment.

DONALD ROLAND G. 
Rating:
5.0

Customer did not leave a comment.

Terri R. 
Rating:
5.0

Customer did not leave a comment.

DONALD WAYNE B. 
Rating:
3.0

Make sure it is noted that the a/c in the truck I rented did not have a working air conditioner!

KEITH B. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

I don't think there's anything that could be done to make our experience better. The staff at City Glass are wonderful, helpful, and friendly! Thank you for these folks!

Terri R. 
Rating:
5.0

Customer did not leave a comment.

Ronette P. 
Rating:
5.0

The people at this location are wonderful. They are always very friendly, happy, and ready to help and suggest things to improve your rental! Thank you for these wonderful people!

Terri R. 
Rating:
5.0

Customer did not leave a comment.

Patrick H. 
Rating:
5.0

Customer did not leave a comment.

Jesse S. 
Rating:
5.0

Customer did not leave a comment.

Lacey B. 
Rating:
5.0

Customer did not leave a comment.

Terri R. 
Rating:
5.0

They did a great job.

BENNY W. 
Rating:
5.0

Customer did not leave a comment.

Diana D. 
Rating:
5.0

The lady who took my reservation was very friendly and helped. She answered all of my questions and explained the procedure completely.

Sara A. 
Rating:
5.0

Customer did not leave a comment.

pamela E. 
Rating:
5.0

Customer did not leave a comment.

Ricky M. 
Rating:
5.0

Customer did not leave a comment.

Wayne B. 
Rating:
4.0

Suggestion: If for some reason like the coronavirus and you can't go over the instructions on how to hook it up, suggest to your customers to watch the YouTube video explaining it. That's what we did. It really helped.

Bonnie L. 
Rating:
5.0

I have rented from these people before. They are always helpful.

BENNY W. 
Rating:
5.0

It would be great to allocate a pick-up and/or van for this location.

Terri R. 
Rating:
5.0

Customer did not leave a comment.

Aaron H. 
Rating:
5.0

Customer did not leave a comment.

Tim G. 
Rating:
5.0

Customer did not leave a comment.

Randal R. 
Rating:
5.0

Customer did not leave a comment.

Tamekia C. 
Rating:
5.0

Customer did not leave a comment.

anthony V. 
Rating:
1.0

The uhaul app never gave me my reservation, so I had to call in 3 different times with uhaul. With a wait time of 30minutes, 30 minutes and a HOUR before people actually addressed my call and helped me. And now I'm being charged more than what my drop off price was. I'm very upset about this whole uhaul experience. I'm definitely not happy about this at all.

david A. 
Rating:
5.0

Customer did not leave a comment.

Janie W. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Y. 
Rating:
5.0

Customer did not leave a comment.

DARNISHA C. 
Rating:
5.0

Customer did not leave a comment.

Terry C. 
Rating:
5.0

Customer did not leave a comment.

Mandi M. 
Rating:
5.0

Great customer service and very helpful! The 20Ft truck was a perfect fit! Thank you City Glass New Boston Texas! John G

John G. 
Rating:
5.0

Customer did not leave a comment.

Terry C. 
Rating:
5.0

Customer did not leave a comment.

Brandilyn B. 
Rating:
5.0

The experience was fast and friendly.

STEVEN L. 
Rating:
5.0

Customer did not leave a comment.

pam E. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

Karen B. 
Rating:
5.0

Extremely helpful ! Nice to do business with.

Janet W. 
Rating:
5.0

Customer did not leave a comment.

Teresa S. 
Rating:
5.0

These guys were truly helpful! They hitched up the cargo trailer for me as I was uncertain of even lifting it. And unhitched it in return. They were very nice and I would highly recommend them!

Janet W. 
Rating:
5.0

Customer did not leave a comment.

Andrew W. 
Rating:
5.0

Na

Garrett S. 
Rating:
5.0

Everything was good nothing to improve on thanks.

Meers C. 
Rating:
5.0

I was very pleased. Great location

Richard B. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
5.0

Customer did not leave a comment.

Evelyn W. 
Rating:
5.0

Customer did not leave a comment.

Kerry D. 
Rating:
3.0

Customer did not leave a comment.

Michael B. 
No reviews have been submitted for this location.

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