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Robert D
Customer Reviews for City Glass & More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I’m not satisfied with u haul switching my drop off location different from my original location.
Thomas SThis location goes above and beyond in customer service!
rod jSmiling faces every time we rent from them.
PAT MDefinitely recommend!
PAT MGreat service
PAT MGreat people
PAT MAlways a great experience with this location.
PAT MGreat business!!
Cody NWe use this location on a regular basis. Never disappointed.
PAT MGreat experience.
PAT MI am 5'8" and the drop from the cab was a little rough, too far for my comfort. Here is something my mother did when she had a mini van. She tied a rope around the legs of a small step stool, used the step stool to get into the van, then used the rope to pull the step stool into the cab. Worked great and was much safer than the high step up or to syep down.
Kathy AGreat service and great people.
PAT MGreat people to deal with.
Vicki SGreat experience and super nice people
PAT MBest rental experience I’ve had. Very quick in and out. Super friendly employees. Fair competitive pricing. I highly recommend.
Sean BOne of the best U-Haul experiences I’ve ever had with the U-Haul in new Boston, Texas. The young lady that helped me met every need and even gave me very cold water. And this is why I use U-Haul because of people like her. She does her job very well thank you U-Haul.
LOUIS BSome of the most pleasant people I’ve had the pleasure of dealing with, excellent customer service
RANDEL SVery friendly and helpful
LOUIS MWe have used this location multiple times and have never been disappointed. The people are friendly and helpful.
PAT MHighly recommended.
PAT MSmooth friendly service.
PAT MSuper friendly and helpful
PAT MGreat location
PAT MGreat people
PAT MNothing, Customer Service was absolutely great!
DEBRA MGreat location and wonderful people
PAT MEmployees are always kind and helpful no improvement needed
OPAL MThe staff went above and beyond to assist me. I am so appreciative of what they did for me. I would highly recommend them to anyone and everyone.
ERIC HEverything was good. Nothing need to improved.
ANGLEIA EDefinitely recommend
PAT MNice clean friendly place. Definitely would recommend
PAT MWe use them every time we need a truck. Great friendly people.
PAT MHave used this location multiple times and always have been satisfied.
PAT MGreat people! Definitely recommend
PAT MIn a stressful situation it’s good to have a business that cares more about their customers then the bottom line. I highly recommend this business for any of your moving needs.
KENNETH MI would highly recommend this location. This family always goes above and beyond to help with our moving needs!
Stephanie HThe charges that was estimated and the final charges was little less. It's taking awhile to get the final charge. I might be a little impatient but just like things finalized.
ARLENE JVery friendly and prompt.
TONY HExelent
MANUEL CThe people at City Glass went above and beyond to help me with this rental!
First BSuper nice folks always willing to help! Will use them again!
Stephanie HKeep the same lady incharhe she was very kind and profecinal and understanding also was able to help me with everything
JONATHAN PThey were very friendly and I was out the door with my rental quickly.
GARY OThese folks are the BEST!!!!
Auction SIt needs mp3 player
RICHARD KDoor latch needed attention
Patrick HGreat location, great people. You will not be disappointed if you use this location.
PAT MWe love City Glass and their staff. Wonderful experience
PAT MGreat people, great service. Highly recommend them
PAT MYour location was out of our way due to lack of communication from the location that we actually rented your equipment from we were sent to this location which took us 27 miles out of our way to eceived the equipment we got 4 miles from our home and had to turn around because your check engine light came on.
HERMAN SNothing, they were awesome and went above and beyond to take care of me.
Mary WBoth my son and I rented from here at different times and both times the service was great. Thank you.
Bob NEverything went well and very satisfied with the vehicle and the movie was great and I would recommend uhaul to everyone.
JAMES HGreat experience
PAULA RAll was great
DAVID FPleasant and easy experience
Mark MBusiness not open when we returned trailer at 4:45pm. So cannot comment on personal or cleanliness
CYNTHIA D