Customer Reviews for City Sales and Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of City Sales and Service

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Heatherlynn L. on

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Customer did not leave a comment.

frank g. on

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The equipment that I reserved was not what was delivered.

William F. on

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Linda M. on

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Be sure of the time when someone can pick up a truck. We were told on the phone we could pick up truck at 10:00am, but when we went to get the truck we were told someone had it out until 1:00pm. So we left and had to wait until called about 11:20am.

David D. on

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Had my girl friend drop of the car dolly, the guy was rude to her, she ended up struggling to do it her self. He is lucky I didn’t go there after work and set him straight. Totally uncalled for...Asshole.

gregory k. on

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Daniel K. on

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Jeff M. on

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andy c. on

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Paul at city sales iron mountain location was great to deal with! I would recommend this location to anyone!

Mark S. on

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Pete was very helpful and informative. Class act!

Mark or Brody R. on

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They helped us unload our car after a long trip and checked us out without a long wait.

robin m. on

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Michelle B. on

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They were very efficient and got me in and out without any issues. Plenty of room to park.

Amber F. on

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It did take a long time waiting to get the code for the keys while they were authorizing 3 contacts. It took over a half hour to get verified and I was standing in the rain and it was cold.

michael c. on

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Personal was helpful and showed me right where it needed to be

JAMIE D. on

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Rob N. on

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joe k. on

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david h. on

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Ken J. on

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RON B. on

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Scott W. on

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Truck was covered with ice and snow. NO effort was made to clean it off. My son and I had to use our won snow scrapers to clean the windshield off. The box door was frozen shut and we had to use hot water to get it open. The clerk/ owner was verbally abusive to renters and U-Haul as "not worth all the f)*()())g effort. "I don't make S(*t off renting these things"! Not your best foot forward on this rental pick up.

David D. on

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Shannon K. on

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Nothing. Staff was very nice and helpful.

julie s. on

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Very pleasant and helpful employee/owner

Carol B. on

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pam e. on

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Melissa I. on

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The only thing I found frustrating is I reserved a truck and it was in Escanaba and not at the True Value location. Paul and City Sales was amazing and so were the people I spoke with at traffic. Thank you!

Scott C. on

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