Customer Reviews for City Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of City Storage

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william T. on

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Customer did not leave a comment.

William F. on

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No improvement needed, the information that we received was exact and complete with all of our Rental needs, thank you, City Storage.

clay M. on

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great people

Joyce H. on

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Sarah had great customer service. She gave us front door service and explained everything. We don't usually get insurance but she explained the importance of it. We will probably always get it now. SHE WAS A WHOLE LOT NICER THAN SOME OF THE BIGGER CORPORATIONS WE'VE BEEN TO. Thanks for the good service.

Stephanie S. on

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Absolutely wonderful- actually enjoyed moving and that just does not happen. The movers were careful, efficient and personable. They even helped me set up my tv and that was not in their job description. Sara in the office is so friendly and helpful! Thank you for your efforts!

Lyle M. on

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Make sure it is well maintained ??

Stephanie S. on

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They were friendly, efficient and vehicle good!

CLIFFORD H. on

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The office staff is very knowledgeable, friendly and helpful. We would give them an A+ for total service!

Rachelle B. on

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Customer did not leave a comment.

Richard H. on

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N/A great service

Tim M. on

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Sarah went above and beyond. Very helpful and accommodating. Will use her franchise whenever I can!

Charles W. on

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Was called the day before to say we had to go to the above location to pick up the truck from our original location where I reserved the truck on July 17th. Got there and door was unlocked and it took a long time to get anyone to answer bell, knocks, yells. It wasted an hour of our loading time and we had a 41/2 hour moving trip to drive to that evening. Very unhappy!

Douglas D. on

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Very friendly. Made drop off quick and easy.

Corey A. on

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Paul L. on

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Autumn P. on

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Sarah was fantastic helping with the rental. Great customer service

Joseph R. on

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MARTIN L. on

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MARTIN L. on

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Quick and easy drop off

jessica E. on

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Not much. My experience was fantastic!

Shirley M. on

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Rosalyn H. on

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They were very friendly and helpful. Great service.

Sid M. on

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Took care of my rental van business and made it very easy for me. Friendly, fast, and fun to work with.

John M. on

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Beware. Uhaul put a total of $444 dollar hold on our debit card. It is one week later and hold has not been released yet even after rental was paid in full at time of return.

Richard V. on

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very friendly helpful people at this location

michael G. on

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Sarah was very helpful and knowledgeable. She made sure everything was complete and correct. She wanted me to feel like I was the only customer that she had for the day. Great location.

CHRIS B. on

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Everything was great.

Jim G. on

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Craig C. on

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I cannot think of one thing to improve, she was excellent to work with in every way and was very helpful.

Zackaria V. on

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You can try to not smoke while helping to hook trailer up. Also by not making people wait an extra 15 minutes because your wife is “busy”.

BEAU D. on

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Great experience here, they went out of their way on New Year's Day at 700pm to find me a trailer. Must use for anyone moving in/around Branson!! Thanks again for the help, we will return!!

James S. on

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Customer did not leave a comment.