This place is awesome. Secure and no issues at all. My brother has his motorhome in there now and I would 10 out of 10 recommend to friends and family.
Erica R | Overall Experience
Customer Reviews for City Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
7/3/25 I have been a customer of City Storage for many many years until recent when I finally moved into a permanent place to live. I have appreciated the great customer service I received through the years and if at any time I need City Storage to accomodate my storage needs again I will call them. Thank you so very much
patricia v | Overall ExperienceThey prorate moving in but only prorate moving out if it’s in the first week of the month! No other storage in the area does that! So they double dip for sure! Will not be back!
Jason J | Overall ExperienceProfessional staff. My fourth time at the facility.. will use again
David G | Overall Experiencethe best in el paso
Wenshell H | Overall ExperienceNever had an issue, staff was always very courteous and friendly. Will rent again from them if needed
Barbara M | Overall ExperienceNice, helpful young man at the front desk.
MATT M | Overall ExperienceVery good facility 24 hour access. Being in the military your Limited to certain personnel items. This facility lets you have your own space, privacy and access whenever you want to your personnel items. Price was great until the city tax went up but what can you do.
Kevin B | Overall ExperienceGreat staff and service. Quality storage that can withstand the El Paso heat and winds. Easy transition to move in and out and can accommodate u-boxes.
Simplicio B | Overall ExperienceExcellent management and facility. Used for 10 months while in Europe, day I came back and got my car, owner called me within 2 hours asking if I had taken my car because my spot was empty. 10/10 would use again and recommend!!
Patrick C | Overall ExperienceThe staff was extremely friendly and always ready to assist me with any issues, they were always very professional. Overall my experience with them was excellent
Daniel P | Overall ExperienceBest storage facility in el paso especially for military
DYLAN B | Overall ExperienceGreat service and communication. Top 3 facility I’ve ever used!
Allen C | Overall ExperienceExcellent staff. Easy, secure and affordable. Many options.
Nicholas D | Overall ExperienceI really feel welcome at this particular location. The staff is usually rude at the other locations.
Michael P | Overall ExperienceThank you so much for your kindness and hospitality went on deployment for nine months and came back to my storage as if I'd never left.
Vanae C | Overall ExperienceJust couldn't understand why we didn't get part of our Money back after leaving with 13 days left in the Month
leonard h | Overall ExperienceThank you so much for your facility , the staff has always been friendly and courteous throughout the few years my ex-wife and I had the storage unit . I definitely will recommend your business to many friends . Thank you all again for your services . Jasper Ozuna
JASPER O | Overall ExperienceGood service
TOM K | Overall ExperienceEmployees helped when time permitted to aid with location and opening doors when needed, aided in clean up and smooth sign out. Great people to work with.
KENNETH B | Overall ExperienceGreat place to store your vehicles. very satisfied. awesome customer service. and great price
Ryan C | Overall ExperienceSo helpful with everything I needed, staff is friendly and so helpful I will come again if ever needed a storage.
Guy E | Overall ExperienceThank you for the care 😊 stay blessed
Adelina H | Overall ExperienceI must say the guy at the front was super awesome and helpful. Made the process super easy. Everything was great about this place. This is the first time I have had to use a storage and it was super easy. Moving alone can be stressful but the staff here were very welcoming. If i ever need to use this place again i would.
Gilbert T | Overall ExperienceGreat storage facility and great price. The storage facility was very clean and well maintained. The staff was very helpful in assisting me with my storage units.
Pearlean S | Overall ExperienceThe only issue I have is that I paid for the full month but only needed it until the 9th and didn't get any money returned. I spent over $100 for 9 days of storage use. This should be prorated. That's robbery.
Michael F | Overall ExperienceThank you for your great service.
Yolanda B | Overall Experiencestaff very friendly and professional , very helpful
robert f | Overall ExperienceI felt safe going to the storage unit and it was always clean and well staffed. Thanks!
MARJORIE K | Overall ExperienceHugh @ UHAUL helped me out right away with the storage unit, a truck, and lock. I needed a unit asap and a friend of mine recommended me to go here. I'm glad I did!! Great place!! If needed will come
George P | Overall ExperienceAll staff very friendly and profesional ! Thank you !
JUAN V | Overall ExperienceThanks
ROBERT K | Overall Experience