Customer did not leave a comment.CATHLEEN R.
Customer Reviews for City Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. Service was above excellent. She should get a raise.Jim D.
Customer did not leave a comment.Bruce B.
Customer did not leave a comment.Larry S.
Customer did not leave a comment.Leigh S.
Customer did not leave a comment.JANE S.
Customer did not leave a comment.JARED R.
Very responsive and was friendly and knowledgeable.Michael B.
Quick check in and ample parking for 26-foot U-Haul.ROBERT C.
I had ac reservation and was told that I could pick it up on Saturday morning at 10, as that is when they open. NO ONE WAS THERE! A man from the tire shop finally got on the phone with a video call to the woman. Finally got the truck about an hour late. I will never use that location again and would never recommend it to anyone else!pearl L.
Customer did not leave a comment.ERIC D.
Customer did not leave a comment.PATRICIA B.
Customer did not leave a comment.BRENDA H.
Customer did not leave a comment.james W.
Quick and easy drop off.ROBERT C.
friendly and helpfuljohn L.
Customer did not leave a comment.Blaine W.
Customer did not leave a comment.Thomas F.
Customer did not leave a comment.Anthony B.
Customer did not leave a comment.Jamie A.
The drop off spot I was directed to, Family Auto Care, sent me to a different drop off center. Packed with cars and not much U Haul equipment and no place to park. Dirty too and smelled like soure milk. It was discusting! The second place was City Tire also in Franklin, NC. No place to park there either. Left the trailer in the middle of their parking lot after they asked me to go to a different location!!!! You might want to visit them unexpectedly! WOW!Joseph V.
Customer did not leave a comment.clyde B.
Customer did not leave a comment.WILLIAM K.
Customer did not leave a comment.Steve P.
Customer did not leave a comment.Thomas R.
I would not recommend any uhaul location to a friend this entire experience was a nightmare especially dealing with it during a natural disaster. Uhaul could not get my reservation correct. They did not have my equipment ready upon pickup and I had to wait a extra day that put me behind schedule then my reservation was wrong again for the quoted price . When I returned the rental nothing went right either. I have spent hours on the phone trying to make this right and no help.Shaun J.
Cabin was filthy. There were two warnings on the dash. Engine or carborator was in bad shape, poor performanceâ€¦George W.
Customer did not leave a comment.Wayne K.
Customer did not leave a comment.Cindy R.
Customer did not leave a comment.norbert G.
Customer did not leave a comment.Ronald R.
Customer did not leave a comment.Marcia C.
Customer did not leave a comment.Nicole M.
Not easy to get in and out ofPeter Y.
Customer did not leave a comment.Dana S.
Had a hard time dropping trailer back off. Several locations closer to my destination, but all refused to take it. Was told when I rented it that I could drop it off anywhere close by. This was not true. They actually tried to switch my drop off to a location in Georgia without telling me, even though this is well over an hour from my location. I was not notified of this change until I went to drop off the trailer in Franklin North Carolina and tried to do the online drop off. It popped up with the location in Clayton Georgia. Would be hesitant to rent a one-way rental from U-Haul again.James H.
Customer did not leave a comment.Dena G.
I CALLED AND NEEDED A TRUCK IN A HURRY. 2 OTHER LOCATIONS HAD NOTHING. THIS ONE DID I HAD IT CHECKED OUT IN 15 MINUTES. AND HAD MY FURNITURE MOVED IN AND HAULED OFF OLD STUFF. BACK TO DEALER THAT DAY . HE WAS VERY HELPFUL.pamela M.
Customer did not leave a comment.HAROLD H.
I was charged for an extra day despite returning one day! Horrible service wait time on UHAUL was horribledeanne O.
None. Good serviceTodd G.
Customer did not leave a comment.Tori G.
Customer did not leave a comment.Steve P.
See above comments..TYMichael S.
Customer did not leave a comment.Freddie S.
Clearly a side business with poor support from corporate U-Haul.John H.
Customer did not leave a comment.Bobby P.
I love the service, I think this is one of the best place for rent UHAULBenito B.
Lower priceJAY N.
Chaos from arrival to my departure...Primary individual for processing U-haul was "out with tow truck for pick up" Staff there did try to help but their hands were tied. Office was small & crowded, no seating. Had to walk thru oily water puddles & around cars to enter. Had difficulty finding our own place to park truck a block.ROSE J.
know one on siteLANNY C.
Customer did not leave a comment.CHRIS K.
Improve the online after hours check in process. The link to verify you were at the right location did not work. Then the system would not allow you to proceed any further to check in the truck.Barbara T.