Equipment was there when it was supposed to be, it was clean and well maintained. Checkout was quick, correct with no issues; staff was polite, professional and knowledgeable. Another staff member escorted me to the equipment, assisted with hookup and all connections. The entire process was stress free and quick!
LYLE R
City Tire on Main
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklin, NC 28734
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Put me as dropping off at the wrong location which is an extra charge even though this was only the pick up location. Also added a 30$ insurance policy that I had declined when doing my online reservation.
Carrol CGreat people easy pick up and return.
Matthew IIt was fine an convenient. They were not open when we had to drop it off. we got lucky there was a tiny space that fit perfect for our return. Again the frustration in the experience was UHaul itself. The day we are driving 10 hrs I get an email that says "Per our conversation your return location has changed... and they change to a a place an hr from home. By the time I saw this scheduling was closed and customer service was not helpful or friendly. Scheduling the next morning was VERY Kind and helpful and got us to a location only miles from home. so YAY!!
Shawn MRental pickup was quick and easy. Personnel from the location assisted with connecting the trailer to my truck and insured everything was correct. The equipment was in good condition and was clean. Drop off was just as easy and again personnel disconnected the trailer while insuring there was no damage to the trailer. All in all it was a very pleasant experience.
LYLE R