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EDWIN G
Customer Reviews for CIV Car Care Collision
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was dirty and smell weed. Coffee spill over
Marie DThey were great!!!!
Diane AMake sure it's clean well maintained
leroy pKen and Carlos were amazing even calling to make sure my reservation was all set and offering water!!!!!
leilah rTruck reservation was at 8:30am and there was one truck on the side of the building, with nobody there to get the keys, doors locked. Spent a half hour on the phone trying to be in touch with someone at the location (pretty sure they did not know I was coming), and was finally told to walk in back to a mechanics bay to get the keys from someone. Had to return the keys to the same bay in back. Not sure what I would’ve done if renting from here when the shop was closed, no after hours drop box either.
Diane MI prefer to go to the UAHUL in Hyde Park. The service is excellent. This site did not have a person at front desk. I had to go to the back and talk with a mechanic. He then contacted a male VIA phone. The person on the phone had trouble finding my reservations (i checked in online) the truck sounded like it was going to break down. I worried about getting to my destination and returning to my destination. The truck was clean and the price of rental very reasonable. My suggestion would be to have a friendly face when renter arrives and the truck doesn't sound like it going to break down.
Elizabeth C