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Mariestella N
Customer Reviews for CJs Beverage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lies and said gas tank was three fourths full, when actually it was only half, brought it back on half and they charged me for fuel anyway. Be careful if theyre hurting for 20 bucks that damn bad
Reginald DAll good from my point of view keep up the good work and customer service 💯💯
Thomas SI challenge the charge for 2 gallons of gas. I went 15 miles and put 11.00 worth of gas in the tank. I have both the before and after photos and they look the same! When I began to drive the needle immediately dropped. Why wouldn’t they send me the photo with the 2 gallons they feel they needed to and? Also I prepaid for 20 miles and should have a credit for that! Richard Jankowski 440-725-0371
Richard JI made reservations for and 15’ truck for pick up time 1:15pm didn’t get the truck until a hour in a half later rep interviewed me for my information over the phone on speaker everyone over heard my personal information, in the store . when I received the truck its was on empty and dirty. I returned the truck and keys early to the store worker , the store worker mentioned I will receive a confirmation email receipt never received a receipt until two days later. I Had to keep calling to get the information they don’t answer there phone just unacceptable unprofessional. This store makes Uhaul look bad and I never had a problem with Uhaul before. Will never give this store another business opportunity.
Denise YEveryone was nice and very helpful under the circumstances of needing a same day rental for my move. They communicated well and the process was easy.
Gleneisha FThey do not check in returns promptly. They do not answer calls. The customer service is horrible. If I had not gone back up there, they still wouldn’t have checked in my trailer that was returned the day after I rented it (3 days early).
Michelle S