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Randy N
Customer Reviews for Clark Fork Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When in Missoula, I always go here because they are so friendly and accommodating.
KEVIN BI returned the trailer after hours. The app (on android) didn't allow me to take pictures of the trailer. Clicking on the + button to take an image did nothing, repeatedly. Otherwise the app did great.
Marcel HI have used this location before. Always friendly and helpful.
Loni CStaff is super helpful and friendly
Karen BOverall the service was friendly and she made getting the UHaul quick and easy. The one thing that was not good is that the tire was bald and showing the belt. I didn’t think of it at the time when we were looking at the overall shape of the trailer before accepting it, but I certainly wish she or we had thought to look over the tires. The other thing was there were leaves and other debris inside.
Jakki EGood service
Don RVery clean and inviting location. Nikki was very helpful and courteous. Highly recommend Clark Fork Storage.
Strickland WEasy pick up and drop off. Super friendly and helpful!
Ross WWow not a lot you guys, run a clean & honest business. And looking forward to rent from you guys again. Steve Beard
Steven BNone
Ed PI rent equipment monthly if not more often and I appreciate the people here much more than the main location, there is less wait and the people here are much nicer and doesn’t make you feel hurried. I plan on using this location as long as they rent the equipment
Patrick BI cannot say there's room for improvement. However, having been now a customer, now four times at this very same location, I would say that alone should speak volumes of my satisfaction for service, equipment rented, and the professionalism of the office staff. I was very happy to conduct my business there at this location. Thank you ! Best regards, Lauren
Lauren LVery nice costumer service! Thank you!
donna sMy experience with this location was perfect. I saw no need for improvement.
Bob BThe service is five star.
jonathan wThe people at Clark Fork Storage were friendly and helpful. The process for checking out and checking in equipment was very clear. I would rent from them again!
Daniel ZWe got charged for a broken windshield after we had bought the insurance. The manager at Shell in Oregon City is absolutely horrible to work with worst customer service I have ever had
Elvis CDropped trailer after hours so no opinion on site or staff
James Cthe staff was incredibly helpful, efficient and nice. thank you for making the rental so easy and fun.
steve sGreat customer service.
Gerald MI am so impressed by this buisness. I have used the other Missoula Uhauls in the past and never the Clark Fork location until now. We won't be going to the others again. Amazing customer service!
Carli WService was outstanding, best uhaul pickup we have ever had
John HStaff was terrific!
Richard MIt would be helpful if there were two employees working on a busy Saturday morning so that one could handle the office and the other could handle the trucks. This would make the wait time for customers much less. Thank you.
Roberta ZMabe drop off closer to my destination. This was way across town for me. There is at least two other locations closer to me.
Jim HClean, well lit at night.
Stephen KThe lady who attended to the equipment was extremely pleasant and helpful! Made the experience great and easy!
Noah Clots of fun
Jonathan WKeep up the great customer service! Thank you!
mike bTrista was very helpful!
Matt LYou guys did GREAT and it didn't cost me an arm and a leg. Thank you much.
Tamara KVery friendly and helpful
Phillip SThis location was very good. Friendly service, included extras in a lock if needed and a free dolly. I know it was right at opening time for my scheduled pick-up. The vehicle "was buried" in the back lot, so it added about 10minutes to getting out of there on top of the paperwork (which was having some issues, but that was the main Uhaul system, not them), I was on a bit of a tight schedule that morning so that was my only slight negative I need to mention. Don't want to give any rnegatives to this location, it was the friendliest and most helpful uhaul I've every dealt with. This place should be a model for others.
Matthew KVery friendly and helpful staff lady.
Jim MStaff was friendly and extremely helpful
Randy PThis location was amazing to deal with. We tried to rent a trailer from the other location 30 minutes prior to closing and they refused to rent us one. Luckily they had one at this location and the staff was much more pleasant to deal with. We will always use this uhaul location and never the one across town.
nathan hAbsolute sweethearts.
Shawn PThe ladies had a great attitude and were really easy to work with!
STUART WNo problems.
Dylan TThe lady at this location was fantastic!!
Karen DEverything was great! Thanks
Rosemary TI use this location several times during the summer-time and Trista whom I worked with is very pleasant and nice to work with.
Denis KGreat front desk hemp and explanation of what to keep in mind when towing! I use Uhaul relatively often and this has been my best experience with a Uhaul location to date!
Ryan SI have rented here before its always a pleasure these girls are 110% awesome, top notch!!
KEVIN HFriendly helpful service.
Kevin BExcellent location, everyone very friendly. Easy to drop off.
Ellen HThis location is far better than the uhaul location on Strand. The woman I worked with was super helpful and much more organized than the last uhaul reps I dealt with. I’ve rented equipment from her twice now and am looking forward to using the Clark Fork Storage location again in the future.
Gregory RNothing. The manager was fantastic.
Mark KExcellent customer service
Rick H