Customer Reviews for Clark Fork Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Clark Fork Storage

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William T.
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Great customer service!

Nancy M.
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They were the best part of this move. When we were behind on being able to return the truck they helped us get another day. The worked with us on the price. She deserves a raise more than just a thank you.

John L.
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Young lady that helped me was remarkable.

BRADLEY NEIL B.
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Customer did not leave a comment.

Clyde S.
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The woman who checked me in was efficient and friendly. I explained about the furniture pads and there wasn't an extra charge for it. As we are moving to Missoula, should we need a truck or trailer rental, we will definitely use Clark Fork Storage.

Gary C.
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Customer did not leave a comment.

BRIAN D.
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Excellent customer service and training on the check in/out procedure. Also the truck was in great shape and very clean. Thank you!!!

Jake E.
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Customer did not leave a comment.

LISA O.
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Customer did not leave a comment.

Laura G.
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Customer did not leave a comment.

John W.
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Tracy H.
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Customer did not leave a comment.

CHARLES P.
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I changed my reservation to the Clark Fork location after having an extremely frustrating experience with the Uhaul on strand in Missoula. I called them to say I'd be there around closing, they refused to help me when I arrived. I was told they changed my reservation to Uhaul 24/7 app, which would not allow me to take the required pictures of my license. After trying for a entire hour and knocking on the door several times while the two employees ignored me despite being ten feet away , I gave up. Calling the national number was useless. Check the recording made for quality assurance . When the two finally exited the build and I asked for help again, they said “I can't help you” and drove off. This was the worst costumer service I have ever experienced! Why would Uhaul allow people like this to be customer service representatives? My experience with the Clark Fork location was the complete opposite. Thank you to them for being the example of what customer service means! Charles Page

Matthew C.
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Customer did not leave a comment.

Naomi H.
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Make sure the dome light in the caro space is fully functional. Only complaint

John B W.
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Same...very efficient and professional!

Peter R.
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Very pleasant lady check us in.

alex V.
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Customer did not leave a comment.

Alan K.
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Customer did not leave a comment.

Edward L.
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Customer did not leave a comment.

Robin L.
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I dropped off after hours so I didn't see anyone.

Neil M.
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Customer did not leave a comment.

Matthew L.
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Customer did not leave a comment.

Stephanie S.
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Customer did not leave a comment.

Stacy W.
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Customer did not leave a comment.

DERRIC I.
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Customer did not leave a comment.

DANA M.
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The gal at this was incredibly friendly and although my encounter with her was brief because I was returning a truck I would certainly recommend that location or use it myself should need arise.

JAMES H.
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Customer service was outstanding at clarkfork storage, would highly recommend.

DAVID M.
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Customer did not leave a comment.

MARIA I.
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What a lovely experience. Trista was so kind and helpful. Thank you!

NICHOLAS D.
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Very helpful and friendly staff.

GERALD M.
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The most helpful Uhaul I have dealt with. The young lady that helped me knew what she was doing. From computer to helping me hook up. I am on oxygen 24 - 7 and she made it easy for me. Worlds better than the service in Wenatchee WA.

JAMES M.
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Customer did not leave a comment.

Charles L.
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Customer did not leave a comment.

KIM B.
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The young lady that helped us was accommodating and knew how to use the equipment and was very helpful. I would definitely use them again if I was in the Missoula area.

MICHAEL WESLEY H.
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Customer did not leave a comment.

Caroline B.
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Customer did not leave a comment.

ANGEL H.
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Very helpful in transferring our online order. Simple check in, and self checkout. Everything was really clean and easy to manage, GREAT location, nicest one we've been to and worked with.

Blair C W.
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Very quick and efficient return service.

Terry L.
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Missoula U-haul was fine. BUT>>> we had reserved a uhaul day before in Grangeville, Id so we could use to Missoula & back. Supposed to be $54.95. Went to pick it up and were told it would be $114.00 because we would have it 1-2 hours over the 24 hour rental!!! Uhauls fault, BECAUSE they were closed on Saturday, forcing us to pick it up on Friday when we only needed it on saturday for 10 hours. So we ended up getting a one way trailer from Missoula for $89 and were allowed to have it 2 days. YES!! 2 days for cheaper than the $114 Grangeville, Id wanted to GOUGE us for. PATHETIC!!

Robert E.
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Agent was a pleasure to work with. She facilitated a flawless transaction and was very helpful

CAMERON LAVIK G.
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Customer did not leave a comment.

CAROL W.
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Think I was double charged as there are two pending transactions on my credit card. She was having problems with the system. I will call tomorrow. Other than that great customer service.

DARRYL H.
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Customer did not leave a comment.

Susan B.
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Customer did not leave a comment.

James V.
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Easy to find and easy in and out.

Dave M.
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Dropped off after hours but has always been a great location, as I used it again.

John B.
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The mobile app and website for returns, etc. needs to be fixed. could not use it for early return. But overall great experience.

Jordan H.
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Customer did not leave a comment.

Joni L.
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$ .69 a mile is a little steep. Other wise Clark Fork Storage is awesome to work with!

David W.
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Fast and easy return

Natalie D.
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Great customer service!

Zachary S.
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Customer did not leave a comment.

Kathleen B.
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Nikki was knowledgeable, helpful and friendly.

Tucker M.
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Could not have been a better experience.

Ken K.
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Costumer service was great

David M.
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Customer did not leave a comment.

Anthony C.
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Excellent customer service.

Arron K.
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Easy to locate and drop off. Plenty of space.

Cindi H.
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Customer did not leave a comment.

Nolen S.
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Customer did not leave a comment.

HENRY S.
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Nothing. The drop off was very easy and quick. The person who did the drop off was excellent. I will be making several more trips to complete my move and I look forward to the experience.

Cara F.
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Customer did not leave a comment.

Thomas L.
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The only downside is having to stop to gas it up.

Terry C.
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Customer did not leave a comment.

Corey S.
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Completed reservation on your website. Equipment I rented (furniture dolly) was unavailable at check-in which screwed up my entire move. Extremely cumbersome and time-consuming process to rent even after I spent as much time as I did on the website entering in my credit card information, driver's license number, type of vehicle, engine type, hitch configuration, etc. Person who helped me was super friendly and very professional.

jim O.
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staff was very helpful and exceptionally courtious

Samantha S.
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Customer did not leave a comment.

Mary H.
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The young woman who helped me was Fantastic... a very pleasant person to work with!

Shawn H.
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Very nice people Good service Would recommend

Cary M.
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Keep up the good work!

Ron B.
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Dirt lot, very small.

Robert D.
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Customer did not leave a comment.

Holly F.
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Customer did not leave a comment.

Kyra M.
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Customer did not leave a comment.

ardis C.
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With Walmart across the street, easy to buy the 7x4 for connecting the lights which I'd forgotten at home in another state.

Dale B.
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This goes to corporate. Fix your technology! App doesn't work and the website will not allow you to upload pictures already taken.

Robart S.
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Customer did not leave a comment.

Jeffrey O.
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Very friendly and helpful staff

Jackie W.
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Customer did not leave a comment.

Dawn P.
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It was a fabulously easy process and great service!

Angie M.
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Running boards on pickup...for us short people!

William F.
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Customer did not leave a comment.

Benjamin C.
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The representative who helped me checkout was awesome.

Larry C.
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Keep up the good work.

Robert L.
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The woman I spoke with initially was not very understanding of the hassle I went through to get a car trailer from Stevensville since there was none in Missoula. In addition to extra mileage and one extra day, I should have received a discount for my time and trouble.

Robert B.
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Customer did not leave a comment.

Jean R.
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We had a fabulous experience; hands down THE Best location in Missoula. Friendly, informational, organized and professional.

Matthew K.
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Customer did not leave a comment.

vickie R.
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The truck was very dirty throughout the cab and the windshield was very dirty.

Kristopher F.
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Nothing-great Location and friendly people

Joel H.
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Customer did not leave a comment.

Don G.
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You do a great job, cannot think of a thing.

Michael H.
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Drop off signage was unclear.

sam F.
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Customer did not leave a comment.

Mike J.
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Customer did not leave a comment.

Jody Q.
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Customer did not leave a comment.

Lillian N.
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They were very helpful. Did not have the size of truck that I wanted in, but had one sent the next day. Easy to work with.

Abner F.
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Customer did not leave a comment.

Shara G.
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Figure out how to keep the back door from getting stuck.

No reviews have been submitted for this location.

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