More than satisfied with the great friendly service. So quick and easy not like the old days of tiny paperwork you can't read. Highly recommend. Great service!!!!
TWILA B
Customer Reviews for Clark Fork Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very excellent and friendly customer service. Thanks
VALANCE LFriendly staff!
Dennis BThe employees were very helpful and friendly. Check-in and check-out were very easy. I will rent from that location again.
DAVID DI couldn’t find a single improvement that needs done!
MERWIN HGreat location. Been going here for several years now. Trista, service person, has always been pleasant and very helpful.
DENIS KI would bit recommend Uhaul because of the above experience, it had nothing to really do with the people or place of pick up and drop off it was the overall rip off of Uhaul themselves
MARGARET BNikki is always helpful, friendly, and efficient! I specifically go to this location because of her.
ANDREA BExcellent service and friendly, thank you.
DAVID KI truly can’t think of anything that would make it smoother or easier.
SCOTT DNot a very good rental considering the weather conditions. However, representative went over and above with her customer service skills.
Tracy TThe woman running the shop was friendly and professional. She does a good job of representing UHaul.
DAVID GTop shelf service with a friendly touch.
FELIPE MNot Clark Fork Storages problem, but I was able to make it with 2 days to spare on my reservation. I was unable to get any of my money back even through I dropped off my Uhaul 2 days early. I think that’s a bit of a weird one.
JEFFERY AGreat customer service.
SCOTT ZRetire older hitches like the one we had.
BARRY BCustomer service at this location was excellent from start to finish. I left a message and received a call back quickly, and was given plenty of help and information so I could decide which size truck to rent. The representative was friendly, patient, and thorough in reviewing information when I picked up the rental, as well as when I returned it later. The cost was explained well and matched what was quoted to me as an estimate in advance. I had a great experience renting from this location.
Melissa JWonderful, helpful, friendly service!!!!!
LINDA MClosed on return day. No contact with employees.
Todd HThe young woman at Clark Fork Storage is FANTASTIC!
RONALD SSuper friendly and efficient.
JAMES GThey were not present during working hrs
Victoria RExcellent location easy to get to and the lady there was super friendly.
COLIN CThe location rep was an absolute pleasure to work with
RACHEL LMy experience was over the top. I had NO contact issues at either end. Best services I’ve ever had with U-Haul.
JAMES MThese ladies are amazing. They even went over the final bill to make sure everything was as agreed. I will definitely use them again!
MELISSA CThe gal was very helpful
Erik EThey were having trouble getting online, so couldn't get my receipt printed.
Anna JShe did a great job of getting me all taken care of and out of there super quick.
Gina GWe've had poor experiences with other U-Haul locations on multiple occasions in the past, but our recent experience with the U-Haul location at Clark Fork Storage, was outstanding. We greatly appreciated the assistance, caring and understanding of it's staff members, especially Nikki and Christy.
Gary JOwner was very friendly and helpful
Andrea FTrista and Nicki were extremely helpful. My thanks to both of them. Also would like to thank Road Service (Monique) for her help getting me Superior Towing in Missoula to replace a leaking tire. Everyone was service oriented and I went on to Arizona without any problems. Thanks to everyone!!
Daniel FAmazing service
Luke DNo improvement needed! I had wonderful customer service!
LANANN BIncredibly thorough, courteous and professional. Stick with this business model and quit trying to improve. Very happy!
Kevin DTrista treated us like gold, so I knew right away that Clark Fork Storage & UHaul would be my new go-to. Thanks for making a stressful week much more bearable.
Roxanne AGreat friendly service.
John EAmazing service, customer focused, professional and affordable. Highly recommend
Elio CWhen in Missoula, I always go here because they are so friendly and accommodating.
KEVIN BI returned the trailer after hours. The app (on android) didn't allow me to take pictures of the trailer. Clicking on the + button to take an image did nothing, repeatedly. Otherwise the app did great.
Marcel HI have used this location before. Always friendly and helpful.
Loni CStaff is super helpful and friendly
Karen BOverall the service was friendly and she made getting the UHaul quick and easy. The one thing that was not good is that the tire was bald and showing the belt. I didn’t think of it at the time when we were looking at the overall shape of the trailer before accepting it, but I certainly wish she or we had thought to look over the tires. The other thing was there were leaves and other debris inside.
Jakki EGood service
Don RVery clean and inviting location. Nikki was very helpful and courteous. Highly recommend Clark Fork Storage.
Strickland WEasy pick up and drop off. Super friendly and helpful!
Ross WWow not a lot you guys, run a clean & honest business. And looking forward to rent from you guys again. Steve Beard
Steven BNone
Ed PI rent equipment monthly if not more often and I appreciate the people here much more than the main location, there is less wait and the people here are much nicer and doesn’t make you feel hurried. I plan on using this location as long as they rent the equipment
Patrick BI cannot say there's room for improvement. However, having been now a customer, now four times at this very same location, I would say that alone should speak volumes of my satisfaction for service, equipment rented, and the professionalism of the office staff. I was very happy to conduct my business there at this location. Thank you ! Best regards, Lauren
Lauren LVery nice costumer service! Thank you!
donna sMy experience with this location was perfect. I saw no need for improvement.
Bob BThe service is five star.
jonathan wThe people at Clark Fork Storage were friendly and helpful. The process for checking out and checking in equipment was very clear. I would rent from them again!
Daniel ZWe got charged for a broken windshield after we had bought the insurance. The manager at Shell in Oregon City is absolutely horrible to work with worst customer service I have ever had
Elvis CDropped trailer after hours so no opinion on site or staff
James Cthe staff was incredibly helpful, efficient and nice. thank you for making the rental so easy and fun.
steve s