Customer Reviews for Classic Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Classic Sales

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shirley M. on

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You can not promised us a pick up of three miles from our house and then the day before call and say the truck is 40 miles away, take it or leave it! We booked this truck 2 months out and had more problems then I would have ever thought..... you're not in the system, we don't have your reservation, that's not the price, who quoted you that, well this is a price now , it's only sixty five more dollars , you picked the wrong time to move everyone's moving now, your truck is not three miles away, your truck is 40 miles away ( that's 80 Mi round trip) take it or leave it! We lost 3 hours of moving time, $20 in extra gas , and $45 in labor "driving time" because of having to go and get this truck. The gentleman was nice where we went and got the truck but two rottweilers ran out and acted like they were going to bite me. My driver's wouldn't even get out of the car. And when I talk to people on the phone they acted like "it's your problem" do you want the truck! I did call a regional office in St Louis, she was very nice but again nothing could be done. We gave U-Haul 2 months notice and this was the appreciation. Pretty sure we'll never use again unless desperate.

mike E. on

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Customer did not leave a comment.

Patty E. on

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Located on the outskirts of town, the nature of this business is not one of "aesthetics" but clearly a pick-up/drop off point. That being said, the gentleman in attendance was very efficient and pleasant to work with, clearly a plus for any U-Haul customer.

carol L. on

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Jeremy G. on

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Customer did not leave a comment.

dale M. on

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everything was good no issues

Hubert H. on

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Hard to find office. They need a better sign.

Debbie E. on

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Fred was friendly and helpful. He even called twice after the drop off to verify information and offer suggestions for future use.

Raymond H. on

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Have the requested truck delivered to the location where I want to pick up instead of sending me to a town 20 miles away to pick it up myself.

Camille B. on

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Customer did not leave a comment.

Christopher B. on

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Truck was clean and ready to go. Fred was awesome, recommended a great local restaurant too.

Kurt L. on

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I made reservations over a month before pickup, at a location much closer but had to drive 50 miles to pickup this trailer because you had no other. A 40.00 insurance fee, he said put on bill automatically. Also the moving pads smelled like cat pee...??? Not a good experience

kenneth W. on

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Fred was a great help. I would recommend everyone to use his services.

jerry B. on

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Fred was great with the handling of my needs.

ROBERT H. on

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Customer did not leave a comment.

Bill R. on

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Office was unbelievably dirty. Equipment stock very limited.

Robert C. on

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Customer did not leave a comment.

BRIAN H. on

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Very quick service. Great rate and met the needs of the job.