24 hour return is not explained well. A small sign in a different part of the compound from where the equipment is returned gives instructions. App worked well. Instructions on rental agreement said call “this” number. When called, the owner of the sight answers but was not happy about being called before the work day started. Good thing I didn’t turn it in at midnight as I originally planned. Suggestion: move the instruction sign to the entry of the location instead of leaving it hidden in the back of the lot.
JOHN G
Classic Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jonesburg, MO 63351
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Customer Reviews
- 4.0 Average Customer Rating
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Make sure the trucks are cleaned. I had to sweep and mop out the back of the truck before loading it.
Tarasha SHave better customer service, make sure the gas is actually accurate and not just make me pay what you think it was even though it was not at a half tank and then UHaul charged me extra. They never sent the link for me to take pictures of the vehicle or gas line. The only link sent was for a drivers license and I did this all while on the phone with a representative. Also wasted an hour of my time during pick up because U-Haul didn’t have the right truck available I will never use U-Haul again and I will gladly tell everyone not to use them
THOMAS GWas charged for 24 hours and returned it in 6 hours but hey,
Andrew FVery friendly
MIcheal E