Have better customer service, make sure the gas is actually accurate and not just make me pay what you think it was even though it was not at a half tank and then UHaul charged me extra. They never sent the link for me to take pictures of the vehicle or gas line. The only link sent was for a drivers license and I did this all while on the phone with a representative. Also wasted an hour of my time during pick up because U-Haul didn’t have the right truck available I will never use U-Haul again and I will gladly tell everyone not to use them
THOMAS G
Classic Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jonesburg, MO 63351
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Was charged for 24 hours and returned it in 6 hours but hey,
Andrew FVery friendly
MIcheal EHad to drop off the equipment with no one there. It's an outside area I had a problem with the Internet so I had to go back the next day in order to do the proper return procedures. The gentleman was on vacation, I was not notified so it may be a little nervous just leaving it there. I was able to reach him by phone and then follow the return online procedure.
Kim HApple maps sent me to wrong location. Google Maps sent me to the wrong location. Uhaul location services were not working. Certain rural drop-off locations lack internet or wifi service. Luckily we spotted the lot yard with miscellaneous equipment and one having a sticker "classic sales uhaul". Upon driving around the lot, saw another truck with a classic sales sticker and finally the storage facility building with a classic sales banner which was blocked from view by a van parked in front of it. I tried knocking on the office, but there was no answer. There is a uhaul dropbox on the outside of the fence, which confirmed it was the right location. You may need to google "Classic Sales" and the address using different methods in order to get the correct location. The lot is south right off the highway, on Y, between the highway and old US 40. I simply found a spot in the yard around the fence and dropped off my trailer.
Chris S