Had to drop off the equipment with no one there. It's an outside area I had a problem with the Internet so I had to go back the next day in order to do the proper return procedures. The gentleman was on vacation, I was not notified so it may be a little nervous just leaving it there. I was able to reach him by phone and then follow the return online procedure.Kim H.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Jonesburg, MO 63351
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- 2.5 Average Customer Rating
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Apple maps sent me to wrong location. Google Maps sent me to the wrong location. Uhaul location services were not working. Certain rural drop-off locations lack internet or wifi service. Luckily we spotted the lot yard with miscellaneous equipment and one having a sticker "classic sales uhaul". Upon driving around the lot, saw another truck with a classic sales sticker and finally the storage facility building with a classic sales banner which was blocked from view by a van parked in front of it. I tried knocking on the office, but there was no answer. There is a uhaul dropbox on the outside of the fence, which confirmed it was the right location. You may need to google "Classic Sales" and the address using different methods in order to get the correct location. The lot is south right off the highway, on Y, between the highway and old US 40. I simply found a spot in the yard around the fence and dropped off my trailer.Chris S.
The guy wasn't there, we couldn't find the location as there was no signageâ€¦ my husband called and he answered saying he was at another location and could t be there and to just drop the trailer. After my husband found it, he dropped the trailer and left. Then got home and realized he needed to check it out at the location. My husband called the guy and he said yeah you needed to do that when you were there, it's fine though they will just charge you a fee. No way will we be paying that fee. That's a joke I hope.Colin M.
First poor experience I've had with U-Haul. Declined your insurance, he added it to my bill (after I asked him not to 3x) any way. Then would not take it off after. He told me to contact customer service, they were no help. After 40 minutes it may be straightened out. I do not have my receipt yet.Gerald S.
This Uhaul rep is the best I have met. Experienced and helped me check my rental in as I am not smart phone savvy. He is the Best. Nice location, too.Mark P.