It wasn't the location that was an issue. The staff was great and the equipment did what it needed to. I have issues with all the surprise charges with u-haul. They all stack together then they charge you the total price separately from those individual charges. I would recommend the location to a friend but unfortunately I wouldn't recommend u-haul.
Aliya Gardner
Customer Reviews for ClearHome Storage Pensacola
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck was easy to find and after hours mobile pick up was not hard. But the additional equipment I rented to go with the truck was not present at pick up. I wouldn't rent from this location after hours again.
Casey AtenInternet was weak and I had great difficulty in picking vehicle up Had to use neighbors phone with 5g service
Jerry HendersonIt was after hours and there were not anyone available to assist.
Jonathan HobbsDrop off on side of road is a bit awkward when traffic is coming from both ways.
Lisa FloresNothing
Frank MajorieGot there during a lunch break but got lucky she returned. She was very helpful but wasn’t able to “unload” the trailer. Luckily she had a trailer Jack because the trailer was to heavy to lift. All in all it all worked out.
John Schiphorst