Customer Reviews for Climate Control Mini Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Climate Control Mini Storage LLC

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Lisa H. on

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Saul was amazingly kind and helpful. He even greeted me with a handshake! I would absolutely recommend renting from him.

Naselle T. on

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David N. on

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Pads not available. Marijuana leaves and dust in box.

Tom S. on

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kathryn P. on

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James F. on

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The guy who rented me my uhaul was rude and an asshole. He tried to act like I he was better then me. He had an attitude. Just because I wasn't wearing my FUSONS MOVING tee shirt doesn't mean people are dumb. I own Fuson moving and have rented more uhauls then he has.worked there. I will definitely never get another truck or tell my customers to rent a storage unit from climate control unless they want to be treated like shit.

Cathy A. on

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Mercedes was wonderful. So helpful!

Kathryn D. on

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The return service was excellent. No problems and very courteous.

Ryan R. on

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We attempted to reserve a Uhaul on 6/24 for a 26 FT truck and were told it was confirmed. We then got an email saying it was confirmed to pick up in Myrtle creek- 2 hours away. We called again and cancelled the reservation. We called on 6/26 to reserve a truck again (all other locations were sold out for the week) and we were told only a 16 ft was available but they were having issues and could not reserve over the phone. They said to come in on Thursday 6/27 and they would hold the truck. We arrived at 9:30 and they were having issues with their computer and they ran my card 7 times- we were there over an hour and we finally were able to leave with a 16 ft truck. When we returned it we were told it would be 3 times the amount we were originally quoted. I am disputing this charge through my bank. We are extremely unhappy with this experience,

Cathi E. on

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The pick up site and drop off sight were wonderful. The Roseburg site was terrible. He answered the phone angry and short and did nothing to explain my questions about storage units. I got one elsewhere.

Jeff F. on

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I am extremely disappointed that when I received my original estimate from the Livermore,CA location I was told that to start by picking up the truck in Medford,OR my cost would be in the mid $500 range, and when I paid the final bill in Medford it was $1000. I would not recommend or use your company again due to this tactic.

Mason M. on

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Saul was very helpful in helping us drop off and change the location for our drop off. Superior customer service!

Curtis A. on

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Everything went very smooth; personnel were very professional and courteous.

Yolanda M. on

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Although the location was great and convenient, I was very disappointed in the price of the rental Because it advertises for a really low daily rate but instead there are other fees that hike up the price. I don’t think I’ll rent here again for that reason.

Elisa G. on

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I would have appreciated a call instead of the van being reported stolen. Last time that I had a uhaul longer than planned I just paid the difference upon returning it. I would like to get my stuff back from the van. 5036769135

William M. on

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Truck was returned dirty and not cleaned however the girl was apologetic and quickly cleaned it. Rented 2 dozen blankets but was given 2 bundles (6 each). Later went to other Uhaul facility and they graciously gave me 3 more bundles. Truck leaked water (rain) soaking some of our items along with some packing blankets.

THOMAS Z. on

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Truck leaked destroyed packing material

Lucas C. on

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Ana F. on

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Lynn B. on

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Our truck had only 1/2 tank of gas. The clerk at the pick-up location documented that for us, and there were no problems when we dropped it off! Overall a great experience!

Neva S. on

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Customer did not leave a comment.