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Frank Pearson
Customer Reviews for Climate Controll of Louisiana Tigerbend
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The trailer I rented leaked in rain. I had a mattress in the back and it got wet I don’t know if you have any compensation
Brenda WatkinsBest U-Haul experience I have received in Baton Rouge!
Matthew ReynoldsTruck was old and cabin was selling like burning . Thank god I took it for 1-2 hour drive. I can’t drive it regularly for 30 mins. Please start retiring your truck if it’s too old. The miles on the truck was 170+k.
Sanjeev RastogiRepresentative was extremely helpful.
Wendell McGheeGreat customer service
Suzanne SniderPrevious repairs to equipment were not properly done and secured correctly. Staff was very friendly and helpful through the entire experience. Definitely would return due to customer service experience
Brian SchneiderNothing, the young lady who work in there she’s awesome
Francis TrosclairNot yell at the person dropping off the equipment in the only available parking space because your own personal vehicle is blocking where you want the truck to be parked.
Jaron BrownI LOVE THIS LOCATION
Benny MitchellSo friendly helpful and efficient !
Kevin SheltonInclude a lock.
David FontenotThe lady who helped me make my reservation was extremely helpful! She explained pricing and rules to me very well and made my experience super easy
JAMIE ELWOODWe noted there were no running lights on the trailer but we only used it during daylight hours. The agent worked hard to find us a trailer so we were just glad to have one to use.
Rebecca HawkeThis was a stellar experience. No improvements needed.
jessica scruggsNothing, you are perfect.
ATHENA TURNERAlways great service here.
Keith KennedyVery friendly and knowledgeable staff at this location.
Roy DucoteTIFFANY WAS AWESOME!
Lequyen HardgroveEverything was well
Linda WilliamsTiffany was so very helpful! The location was convenient and everything went as expected. Thank you!
Barbara ZellmerI always use this location!
Keith KennedyNeed more dollies. I ordered one, but there weren't any available. I had to buy one. Also, why is this form asking me to rate towing and roadside assistance services when I didn't use them? It seems disingenuous to apologize for something that didn't happen. Every tow company is listed for rating. I have to scroll through ALL of them to click submit...Wait. I can't click submit without rating them...
Michael LeThe person that help me was very nice!!!
sammy guidryVery polite and attentative customer service
Nora WelchTiffany is an excellent, lively, and energetic helper!
Kevin CopeWe have used this location and agent several times and have nothing but good things to say about our experience.
Rebecca HawkeN/A
Satishbhai PatelNothing,Tiffany is doing a great job.
Mildred ArmstrongBattery died immediately. Company has still charged me.
Tamara DeGrawVery small parking lot made parking tough and I was charged a cleaning fee for unfolded blankets (never heard that was the expectation until it was too late).
Joshua BozemanStaff was nice. However, equipment was not maintained properly. Large crack across entire from windshield, oil service light on, bald tires. Van was also filthy with beer bottle caps and french fries on the floor. Had not been vacuumed or cleaned inside for a long time - hair, dust, dirt everywhere. I had to take a shower after driving it.
Laurie KadairGreat staff. Very helpful and informative
Robert ThompsonI was contacted the day before as a courtesy of where to park / drop-off after hours. Very professional and courteous.
ARIC BEARDProcess for self pick up is cumbersome. It created a lot of confusion for us
Anil GuduruThe people were very nice and super helpful. I will use them again for my next move!
Wallace HarrellThe whole experience was great
ERIC ROBBINSGreat customer service. Friendly employees that were quick and efficient.
Jordan BearbVery helpful employee.
GLENN ADAMSThe lady was super sweet.
Angela MaciasRepresentative was friendly and took the time to describe the rental and return process in detail. Very easy to deal with, and the van worked very well for our needs.
JUDE CHENEVERTMiss Tiffany was extremely helpful my best experience at a rental company bar none
STUART RAYN/A Staff was great!
mike tuckerThe bill was more than the quote. I was charged for gas which I replaced. There was no itemized bill which would indicate the increase in charges (ie miles)
BRANDI LITTLESGreat customer service
michael derouenTiffany was great!!! I will go back as needed.
ROBERT KLEMMI received great service and would highly recommend Climate Control of Louisiana for Uhaul.
John ZacharyVey friendly place and like a family.
Quoc TranTiffany was very friendly and professional! Was there on time in the morning to get my rental going. I would highly recommend this location!
JOHN RITZDropped off trailer after hours and left a couple messages. We only knew the return was fine until I received the email receipt. We were a little concerned since the Uhauls are in the parking lot with a shared business and weren't sure where to leave the trailer.
Eric FlowerWe loved the lady at the desk. She was smart, friendly & professional!
STEVEN JONESThe lady that runs this location is absolutely great, she is very helpful and always takes care of her customers. Recent visit was for a drop off only but I have also had previous experience renting equipment there.
Kenneth ChristyVery helpful and friendly service from Tiffant
Patti BloiseExcellent customer service. Tiffany is extremely friendly and easy to work with, she understands what people need and gets it to them. I will pass up other u-haul shops to go to this one.
Gary AdamsA bigger U-Haul sign would be nice. Only saw a little one on the front window. A wee bit hard to see when driving! Very nice lady to check us in.
Larry KingTruck cargo section leaked and boxes were water damaged.
Thomas GrishamNot a thing. The lovely lady was as accommodating as she was knowledgeable.
Kevin Hejtmancik