Customer did not leave a comment.AMY T.
Customer Reviews for Climate Controll of Louisiana Tigerbend
(U-Haul Neighborhood Dealer)
Baton Rouge, LA 70817
Services at this Location:
- Monday - Friday:
9 am - 1 pm / 1:30 pm - 4 pm
9 am - 12 pm
Special Operating Hours
- 12/24/2021: 9:00 am - 1:00 pm
- 12/25/2021: Closed
- 1/1/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The bill was more than the quote. I was charged for gas which I replaced. There was no itemized bill which would indicate the increase in charges (ie miles)BRANDI L.
Great customer servicemichael D.
Customer did not leave a comment.Troy L.
Customer did not leave a comment.MARTHA E.
Tiffany was great!!! I will go back as needed.ROBERT K.
I received great service and would highly recommend Climate Control of Louisiana for Uhaul.John Z.
Vey friendly place and like a family.Quoc T.
Tiffany was very friendly and professional! Was there on time in the morning to get my rental going. I would highly recommend this location!JOHN R.
Dropped off trailer after hours and left a couple messages. We only knew the return was fine until I received the email receipt. We were a little concerned since the Uhauls are in the parking lot with a shared business and weren't sure where to leave the trailer.Eric F.
Customer did not leave a comment.DRENEICE T.
We loved the lady at the desk. She was smart, friendly & professional!STEVEN J.
The lady that runs this location is absolutely great, she is very helpful and always takes care of her customers. Recent visit was for a drop off only but I have also had previous experience renting equipment there.Kenneth C.
Very helpful and friendly service from TiffantPatti B.
Customer did not leave a comment.Donald H.
Excellent customer service. Tiffany is extremely friendly and easy to work with, she understands what people need and gets it to them. I will pass up other u-haul shops to go to this one.Gary A.
A bigger U-Haul sign would be nice. Only saw a little one on the front window. A wee bit hard to see when driving! Very nice lady to check us in.Larry K.
Truck cargo section leaked and boxes were water damaged.Thomas G.
Not a thing. The lovely lady was as accommodating as she was knowledgeable.Kevin H.
Customer did not leave a comment.Craig T.
After finding out the U-Haul I initially reserved was not available (on the day of the scheduled move) I was reserved a U-Haul at Climate Control of Louisiana. The woman who assisted me at this location was incredibly kind, helpful, and knowledgeable. I would recommend this location to anyone.SARAH A.
Nothing the customer service was excellent and very professional,laronda J.
The customer service was excellent.ROSALYN R.
Customer did not leave a comment.Lorenzo R.
Customer did not leave a comment.Ronald H.
Customer did not leave a comment.DANIEL S.
Dropped off after hours.linda N.
Customer did not leave a comment.ROBIN A.
Customer did not leave a comment.John L.
Tiffany is the best!! Wonderful personality and always friendly! This is my 4th Uhaul rental and working with / through her is a guarantee that it's always tight!DARRELL O.
The office manager was a pleasure, she made obtaining and returning the truck and dolly very easy and quick. A very good representative of U-haul.MICHAEL A.
Customer did not leave a comment.CLAY I.
No suggestions, very pleased with the experience.BENJAMIN M.
Customer did not leave a comment.Richard L.
Great customer service!ranessa D.
Customer did not leave a comment.JAMES G.
The manager at Climatrol Jones Creek is always amazing!!Bridget W.
They were just great to work with. I will definitely use them again!Christina P.
Nothing everything was excellent. Polite and very helpful.James C.
The only thing I can say was that the clerk there was outstanding.LOUIS S.
Original location where the equipment was reserved was Tender Kare Transportation on 11603 Newcastle Ave, Baton Rouge, LA. I was completely dissatisfied with this location. The website said they were open at 8:00am on Saturday, so I reserved it to pick up at 8:30am. When I got there at 8:30am there was no one there. I knocked on the door, rang the door bell, and called them several times. It wasn't until 9:15am that I got in touch with a U-Haul representative and he switched me over to another location. Reviews online for Tender Kare Transportation had the same complaints. In my opinion, U-Haul should not renew any contracts or business deals with these people. Climate Control of Louisiana Tigerbend, on the other hand, was very friendly and professional. I would use this location again. The only complaint (and this really goes for all U-Haul locations) is that the vehicles are extremely dirty and smelly!Joseph P.
Customer did not leave a comment.Tiffanne C.
The manager was friendly, accommodating and thorough.JANIE K.
Customer did not leave a comment.David G.
Customer did not leave a comment.Edell M.
Rental location staff was excellent. Very professional and helpful. Staff are following Covid Protocols very well. I was highly impressed.DAVID G.
Customer did not leave a comment.Alton T.
Everything was excellent, store was close to my home, very clean, excellent staff experience.Mary S.
Everything was awesome!KATHRYN S.
Customer did not leave a comment.David G.
Customer did not leave a comment.martin B.
Very friendly and helpful ladies, who went the extra mile for me. It was a real pleasure working with them.Morris B.
The parking area is very small, so dropping off the trailer was challenging. I dropped it off after hours. I went by the next morning to confirm and close out the rental, and the employee was very nice. I would recommend them.Christopher C.
Customer did not leave a comment.Jerry K.
Customer did not leave a comment.Cierra C.
You couldn't find nicer people.Morris B.
Both locations did a fantastic job! They answered all of our questions, stayed safe, and were very helpful!Patrick M.
Customer did not leave a comment.Jorge V.
Windshield wiper blades were in horrible shape and needed replacing. Called roadside assistance and it was going to be 1.5 hrs before they could get to us. We could not wait that long and had to leave with them like they were.Jim M.
Customer did not leave a comment.Larry R.
Your Climate Control location Manager in Baton Rouge is informative and is a great representative for U-Haul. She should be rewarded!Dianne B.
Thank you to the very professional staff â¤ï¸Bruce T.
Customer did not leave a comment.Thilisia C.
Customer did not leave a comment.Kevin A.
Customer did not leave a comment.Joshua R.
Customer did not leave a comment.Curtis E.
Customer did not leave a comment.Kristopher P.
Wonderful quick service.Constance G.
It was just difficult to operate the self rent. It stopped working but the lady stayed and assured i was helped.GAYLORD B.
Customer did not leave a comment.Cal W.
Customer did not leave a comment.LINDSEY S.
Customer did not leave a comment.PATRICIAJUNE B.
Customer did not leave a comment.Edward D.
Customer did not leave a comment.ANGELA H.
Very friendly and helpful staff!!Mark H.
Customer did not leave a comment.Frankie B.
Customer did not leave a comment.Akendra J.
Customer did not leave a comment.Deborah H D.
Perfect service from TiffanyCatherine T.
Customer did not leave a comment.James E.
Tiffany was great! Very thorough, helpful, & friendly!Kim G.
Very pleasant and helpful. ThxMorgan B.
The staff was very nice and helpful. Very pleased with my rental and the professionalism.Craig C.
This location, and especially Tiffany, was outstanding to work with. I would highly recommend to anyone needing uhaul rental, boxes/supplies, and self storage.shelly J.
Great experience! Loved doing business with Tiffany!Sheila S.
Customer did not leave a comment.Shaniquekia J.
Don't know what you could do to improve, it is my favorite place to rent. The manager there goes above and beyond with a smile on her face.Vince S.
The truck was making all kinds of noise and had engine issues. Truck needed to be serviced nd quickly.ERIC M.
nothing to improve, when I arrived the employee was ready and expecting my arrival. provided clear instructions for drop off and helped to disconnect my trailer.John M.
Customer did not leave a comment.Troinisha W.
Customer did not leave a comment.Harald B.
I will be back again . Thanks for making it easy .allen W.
Customer did not leave a comment.Brad F.
Management was awesome. So friendly and very accommodating . I would recommend to everyone.Sonyja T.
The lady who assisted me was great. She made the entire experience easy and quick!Michael B.
Tiffanne, always smiling, friendly, helpful, professionalGina Periou W.
Tiffany is so great!!!!Angel M.