Customer Reviews for Climatized Containers
(U-Haul Neighborhood Dealer)

598 reviews

2000 Leander St   Georgetown, TX 78626

(512) 863-6015

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat-Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(512) 863-6015

2000 Leander St
Georgetown, TX 78626

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat-Sun: 8 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

SAMUEL E. 
Rating:
5.0

Better parking options or give instructions on where to park.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

JOHNW S. 
Rating:
5.0

They made it super convenient and easy to pick up and also return the vehicle.

Dominick S. 
Rating:
2.0

Mobile check-in would not work because equipment was not assigned to me, and I basically had to go through the entire in-person process, which resulted in leaving with the truck a half hour later than scheduled - things just didn't seem very prepared in advance, although the desk attendant was very polite.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

GERARD KEVIN K. 
Rating:
5.0

Customer did not leave a comment.

james R. 
Rating:
5.0

I thought it was a smooth operation. Friendly people also.

JACOB W. 
Rating:
3.0

Not over charge and the equipment was covered with bird poop

CAROLINE S. 
Rating:
1.0

I am contacting you regarding the referance #34508168. I have been charged an extra $41 for a uhaul car hauler that was picked up and returned on time. There is no explanation of the charge on the email I was sent. I waited 30 on hold to speak to a representative on your call line just to have her kick me back to the 30 min hd after a breif conversation with no warning. Please explain the extra charge. Also I am very displeased with the trailer rental and now your service. You guys rented me the biggest peeling paint and somehow rusty aluminium car hauler i have ever seen. The wiring was bad and needed a feild repair just to get on the road when picked up in Oklahoma. Also the techs that rented it to us almost forgot to tighten the squar knob onto my hitch and was willing to let me go until I reminded him. After the vehicle was loaded the trailer had a flat tire, so i went back to the rental place and they repaired it in a sketchy way and just said good luck. Since this was the only one available and my non running vehicle was on it i was stuck with this terrible trailer. While pulling the trailer I could hardly reach its maximum speed with out it becoming very unstable. I could see excess camber movemnet on the trailer tires while the suspension moved whitch would idicate to me worn wheel bearings and cause the swaying and unstable condition described above. Dispite all that it did make to trip so I was goning to let it go until now with these extra charges. I want them refunded and almost feel like you own me for my inconvenience and sometimes scary ride. I will not use or recommend your company to anyone everagain, and told many of my friends, family and work colleagues how terrible this experience was. There was issues dropping the trailer off too. There was no space at the lot and my only option was to place it after hours in a spot that was marked no parking. I followed up the next week to ensure it got checked it and the uhaul operator was rude also. Just icing on the cake. I have written this whole email while on my second 30in hold and am even madder than before. So I expect action regarding this or may need to contact my attorney. Corey Porterfield 303-587-7179

Corey P. 
Rating:
5.0

Customer did not leave a comment.

DONALD B. 
Rating:
5.0

Customer did not leave a comment.

robert B. 
Rating:
5.0

We've used Climatized Containers previously and they are always very efficient and professional, would definitely recommend them to anyone in need of rental equipment

William J W. 
Rating:
3.0

Customer did not leave a comment.

NOAH L. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
4.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

DONALD B. 
Rating:
2.0

Cleaned out the Uhaul, was still charged a cleaning fee and cannot get the location on the phone to ask about it

KAYLIE M. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

NIKESHA H. 
Rating:
5.0

Helpful customer service. Would recommend to friends without hesitation.

GARY V. 
Rating:
5.0

The customer service was great and easy

CLARENCE G. 
Rating:
5.0

Customer did not leave a comment.

DONALD R. 
Rating:
5.0

Customer did not leave a comment.

LUIS G. 
Rating:
5.0

Great service and will rent from here again.

James R. 
Rating:
5.0

Great, friendly, service!

MICHAEL N. 
Rating:
4.0

Customer did not leave a comment.

ANTHONY S. 
Rating:
5.0

Full time professional equipment rental. Pleasant and competent.

WILLIAM T. 
Rating:
3.0

Location was closed the day I dropped off so I had no interaction with anyone

Louis P. 
Rating:
5.0

Customer did not leave a comment.

James I. 
Rating:
5.0

I have been a customer for quite sometime. There's always friendly faces with great attitude. They make you feel as though they actually know you. And conversations are never dull. Great spiry to be around. I love going there and always out a smile on my face♥️💋

RUTH M. 
Rating:
5.0

Customer did not leave a comment.

Juan C. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
4.0

Customer did not leave a comment.

JOHN A. 
Rating:
4.0

Customer did not leave a comment.

FRANK D. 
Rating:
5.0

Customer did not leave a comment.

LESLIE C. 
Rating:
5.0

Customer did not leave a comment.

PETER H. 
Rating:
5.0

Customer did not leave a comment.

LEONARDO P. 
Rating:
4.0

I will not recommend U haul to anyone again. You have failed me twice for the same rental and this is not the first time you try to steal my money. I totally expect you to fix this problem immediately. I gave your company another try and once again you disappointed me by billing me twice for the same rent.

ANTHONY D. 
Rating:
4.0

Customer did not leave a comment.

WARREN G. 
Rating:
5.0

Customer did not leave a comment.

FELIX B. 
Rating:
5.0

Dealt with this location before. They are always awesome!

BARTLEY D. 
Rating:
2.0

The check in was rough seeing how the location was closed. They called us but left no voicemail in regards as to why they were calling us. When we went to return the equipment the parking lot was full so we had to park it in the street. Hopefully no one vandalizes it, and we get held responsible.

Brandon M. 
Rating:
5.0

Great customer service and reliable

TONY Z. 
Rating:
4.0

The trailers had trash and strap still in it when we rented it. I had to clean out the debris before we could load our items. The guy at the place we rented was kind and helpful.

JOHNNIE R. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN L. 
Rating:
5.0

Customer did not leave a comment.

JAMES R. 
Rating:
5.0

I haven't used UHaul for moving for a long time and the service at this location was great. The check-in and check-out was easy and the rep who helped me was friendly and efficient. The truck was new and clean, overall a great rental, thanks!

THOMAS G. 
Rating:
3.0

Customer did not leave a comment.

DUELLA R. 
Rating:
5.0

Customer did not leave a comment.

sadie e.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hyeon L. 
Rating:
5.0

I saved a lot of money compared to what a moving company quoted. THX

BEVERLY B. 
Rating:
4.0

I'll be back

BRIAN R. 
Rating:
5.0

Customer did not leave a comment.

GLEN C. 
Rating:
4.0

Customer did not leave a comment.

william R. 
Rating:
4.0

Customer did not leave a comment.

BRIAN W. 
Rating:
3.0

Customer did not leave a comment.

Peter G. 
Rating:
5.0

Excellent customer service!

HEIDI A. 
Rating:
4.0

Customer did not leave a comment.

christen S. 
Rating:
4.0

Customer did not leave a comment.

JAMES E. 
Rating:
5.0

Great location, friendly.

Jeff B. 
Rating:
5.0

Good, friendly, efficient people.

Rodney F. 
Rating:
5.0

Customer did not leave a comment.

GLENN D. 
Rating:
4.0

Customer did not leave a comment.

Terrence E. 
Rating:
5.0

Easy rental on line and quick service from staff

MICHAEL T. 
Rating:
5.0

Customer did not leave a comment.

TONY Z. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY W. 
Rating:
1.0

They charged $190.00 cleaning fee on a 12ft trailer which had been sweept out, The customer service was below what should be standard, Very poor experience. Will not return and will make my buddies aware of the crappy experience..

THAD B. 
Rating:
5.0

Best uhaul experience and best location I have had. I use them every year and will continue to do so. Above and beyond!

WILLIAM P. 
Rating:
5.0

Excellent service.

PAULETTE H. 
Rating:
5.0

Steve was great to work with .. my new goto transport and storage location !

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

JAMES E. 
Rating:
4.0

Great experience, simple paperwork, staff friendly and did a great professional job hooking up my trailer. Only downside is the tight quarters and limited space to drop off upon return. Small front yard and most units left in the street. Other than that, a great experience.

MICHAEL T. 
Rating:
5.0

Excellent service and very helpful stafs. Thank you

Es Said E. 
Rating:
5.0

Amazing Staff, gave me all the help I needed.

Jeremy F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT J. 
Rating:
5.0

Customer did not leave a comment.

ROGER J.  |  Overall Experience 
Rating:
5.0

Check the hitch ball on the customer's vehicle to ensure it is properly secured. This went unnoticed during the pre-tow inspection days before my rental.

Frank E. 
Rating:
1.0

the chain wrap around the hitch tongue was to close to the ground causing spark while driving. I was driving from Texas to California and it was one of the driver from Houston warn me the spark can cause explosion and blow up you car. This was dangerous and un- professional and I asking my lawyer for further action against U Haul

ENTUNG C. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

JORGE M. 
Rating:
3.0

The parking lot was completely full, as was the street alongside it. The store was packed, and I was forced to park near the entrance and exit gate for U-Hauls, which was a little complicated since I had a large trailer on the back of my car.

DOROTHY M. 
Rating:
5.0

Great location.

DAVID G. 
Rating:
4.0

Customer did not leave a comment.

Barry S. 
Rating:
5.0

Owners are great. Always a terrific experience.

Andrew C. 
Rating:
1.0

Promptly Check in equipment do customers don't get overcharged and have to deal with credits

ROBERT E. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

This place is my go to when I need a uhaul, friendly, helpful you do need a bigger place to return the rentals

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY W. 
Rating:
5.0

You were great! So helpful, especially when I couldn't get my 24/7 pick up to work properly. Thank you!

SAMUEL B. 
Rating:
5.0

The customer service at the location was excellent! Thank you so much!!

Kym D. 
Rating:
1.0

I am renting u-haul trailer first time. The hitch ball I had was 2 inch with tow load of 2000 LBs. When I asked the uhaul person who is hooking up the trailer he said thats enough and I can load upto 1000 LB's. But I learned that the 6X12 trailer itself weights 1800 LBs.

UDAYAKIRAN A. 
Rating:
5.0

Great folks here who are very helpful and customer minded.

ALFRED B. 
Rating:
5.0

Customer did not leave a comment.

Benjamin M. 
Rating:
5.0

My only suggestion for improvement would be to provide a better and easier drop-off/return process. Each time I return the equipment, I am to leave it in front of the office (which is closed) that is a small parking area and it is always very full of trucks, trailers, etc., that others have returned as well. I either have to maneuver the trailer in between other pieces of equipment or leave it along the street. This causes me a lot of angst wondering if someone will come along and steal the trailer I just returned which I would then potentially be liable for. I would think the owner/manager of the location would have a secure area for returning equipment after the location closes on a Saturday afternoon and/or on a Sunday (closed).

SUZANNE DENISE P. 
Rating:
5.0

Have used this location/company before. Pleased with the service.

NANCY R. 
Rating:
3.0

Call the day before to let customer know truck size requested is not available. We reserved 26 foot but when we got there all they had was 15 foot.

MICHAEL Q. 
Rating:
5.0

Customer did not leave a comment.

Gladys V. 
Rating:
5.0

NA

JEFFREY W. 
Rating:
2.0

I showed up at the location on my confirmation only to find out that uhaul changed my pick up location with no notification. Pushing my move back over an hour. I had to drive further to pick up the rental and was given no discount.

TAMERA G. 
Rating:
1.0

I had to wait an hour for my truck to be brought out despite the fact that I had ordered ahead online and had an appointment time. There were too few employees to meet the demand of the location. I also was not given a furniture dolly even though I had ordered it because the location was out. The employees were rude and unhelpful. Not a good experience.

TIMOTHY D. 
Rating:
3.0

I filled up twice the amount I should have because there was nothing in my contract to help me. So in addition to all the other moving expenses, I added an extra $25 to that.

Jessica F. 
No reviews have been submitted for this location.

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