Josh was an awesome customer rep and was very nice and fun! Only improvements u haul can do is put the laye fees in the original contract
JACOB K
Climatized Containers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Georgetown, TX 78626
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Five stars all the way
STACY HImprove your customer service for returns. Customers don't need employees attitudes when they drop off trucks. They need the respect any customer would get. Learn how to speak.to people or get out of the customer service ice business all together.
GUSTAVE KI would have rated five stars but we did after-hours pickup at 7AM and the key box combination lock did not open. The wrong combination was set. Luckily a worker was there early and was able to look up the correct code so that we could retrieve our keys. Had he not been there, we would not have been able to pick up our truck on time.
JEFFREY RReserved truck for same day rental. Location pushed my pickup time out after I called and confirmed so the reservation would not cancel if I was late (great customer service). Truck was clean and overall in good condition. Was able to finish the job in a few hours and when I brought the truck back, the weekend manager accepted the keys and told he he would take care of processing my return. I received my bill via e-mail aobut 15min after that and everthing was correct. Overall, a very good experience.
DARRIN M