Customer did not leave a comment.James H.
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Terrie A.
Customer did not leave a comment.Jeff C.
Very nice employees, but the location was not prepared for my rental. Not necessarily this locations fault, but I did receive an old truck. I rented the second largest size (20' box) and it didn't have cruise control.... The truck ended up breaking down after about 1200 miles and I was left stranded by U-Haul for over 10hrs before they finally got a tow truck to me (wish I had known that their Roadside Assistance was NOT 24hrs).Derrick L.
Customer did not leave a comment.Stephen A.
Everything was greatRobert W.
The staff at this location is great!!Chase S.
Customer did not leave a comment.Xiomara R.
The staff was very helpful in helping me look for a missing itemScott R.
The help offered to me was exactly what I needed in the moment. So grateful.Melina M.
I rented from this facility 4 or 5 years ago and the experience was horrible, wrong truck, bad information on a tow dolly. This time it was great. The folks are welcoming and professional and attentive. My time is important and they show that matters. The equipment was clean and ready to roll. Of all the U-Haul rentals I have done, this was by far the best.Stephen S.
Ruben is thorough, friendly and helpful. Your in and out quickly. He always checks everything carefully. He is now my routine Uhaul dealership if he has the equipment I need.Tim F.
The staff was friendly and helpful. I would use this location again, even though it is further from my new house.Jonathan S.
Truck drop off online. Location was closed.Joshua J.
Customer did not leave a comment.Deidra H.
Customer did not leave a comment.Nanette J.
Customer did not leave a comment.Jeffery B.
Worked with both Steven and Jessica who were very quick and efficient while not being rushed. Will definitely be going back for future needs.John M.
Steven and the folks there are friendly and look for ways to help you save money and get the job done right. I will always go here for these rental type needs.Randy H.
Excellent on all ends, very well run.Mickey T.
Continue the same professional, helpful and courteous service. We will be back in the future.David L.
Customer did not leave a comment.Jessica H.
Very sweet guys in the office, and very helpful with attaching our trailer.Marisa R.
Customer did not leave a comment.Mark B.
Just keep doing what you'll do and Thanks ðŸ˜ŠJoi S.
Customer did not leave a comment.Glen K.
Customer did not leave a comment.Roy G.
Customer did not leave a comment.JERRY S.
Customer did not leave a comment.Matthew K.
Great customer service and very friendly. Thank y'all for your help.Katelynn B.
Customer did not leave a comment.EFREN S.
Customer did not leave a comment.Wiley C.
Customer did not leave a comment.Tracy B.
Quick, Easy, and very good to talk to.Chris T.
I just don't feel I can say enough about how great my experiences with this dealership has been over the years. Keep up the great work guysWILLIAM S.
Exceeded my expectations!Jonathan N.
Customer did not leave a comment.GARY M.
Customer did not leave a comment.EVERETT H.
Customer did not leave a comment.Shirley P.
Customer did not leave a comment.Brian M.
Customer did not leave a comment.SUSAN MARIE W.
Customer did not leave a comment.Nathan M.
Quick and easy pick up and drop offTHOMAS MICHAEL S.
Thank y'all for the great work on such short notice!ðŸ¤TERRY R.
Customer did not leave a comment.JOSHUA H.
Customer did not leave a comment.RONALD L.
Customer did not leave a comment.James B.
Everyone in the office were super friendly and helpful. Will definitely use them again and recommend them to others.LORI LYNN P.
Customer did not leave a comment.Stephen M.
Customer did not leave a comment.Ron R.
Customer did not leave a comment.Ronald H.
Good people work here & the truck I got was in great shape!Andrew G.
Customer did not leave a comment.frank B.
Customer did not leave a comment.Brandon B.
Customer did not leave a comment.Karen F.
Fast, knowledgeable and courteous.Carolyn N.
Customer did not leave a comment.FRANK H.
Again, very friendly staff. Helpful to the end even on the phone. I will use them again and highly recommendKAYE W S.
Great service and staff was excellent. I will definitely rent from the location again THANK YOUHowie D.
Very friendly and I wasn't kept waiting. Hooked up the trailer and explained what he was doing.KAYE W S.
Customer did not leave a comment.William O.
Customer did not leave a comment.Frank V.
Reservation was not filled the first time or any other solution, spoke to some rude lady from the higher end, she was just straight rude. Ended up with a new Reservation hours later and a smaller truck which caused a huge inconvenience for our families move which was on a time frame along with more tripsKristina P.
Customer did not leave a comment.Wanna C.
Customer did not leave a comment.Chad T.
Rented a 4x7 trailer. I have a brand new Chevrolet 1500 that has never had a trailer connected. All brand new manufacturer towing equipment on the truck. When initially hooking up the the trailer, the uhaul guy plugged in the lights and they were not working. He walked up to the lights connection, wiggled it and then said they were now working. During the entire light testing I was in the driver seat pushing the brakes and turning on the turn signals. I took his word for it that the lights were working. We left town that day pulling the trailer. An hour down the road we stop and check the lights. Sure enough none of the lights on the trailer were working. I called the uhaul location where I got the trailer and was told I couldn't stop at a uhaul location to swap out the trailer for a trailer with working lights because the trailer I had must be returned to their location. The only solution I was offered was to stop at a uhaul location and see if they can get the lights working, otherwise I was told to drive the trailer with no working lights. I don't believe I was offered a satisfactory solution to the broken traile we were given and paying for. So we drove the trailer illegally for our entire trip. When I returned the trailer I wasn't offered any compensation for being given a broken trailer. Not even an apology for giving me crappy equipment that I paid full price to use. I hope this review prompts uhaul corporate to look into this location as I feel they knowingly gave me broken equipment and it seemed to be acceptable to them as the were very nonchalant each time I talked with them to address the issue. I can be reached at 512-633-8594 Derick Abernathy thank you.Derick A.
Customer did not leave a comment.jacob A.
Parking space at this location for truck return is limited.Michael L.
Customer did not leave a comment.JERRY C T.
It would be helpful to receive an alert when your requested location is unavailable instead of a nondescript email with â€œYour U-Haul pick up has been updated.â€ Maybe a text message at booking and a reminder that the pickup has been CHANGED. I wasted an hour that was completely unnecessary. Not only did I drive right past the updated location but I also drove to the other side of town showing up 15 min early and waiting until 10 min after my appointment to call and find out that the location had been changed. An update should be something like your trailer has been updated from the 2019 model to the 2020 model or some other change like you will be asked park in spot A instead of spot B.WESLEY S.
Customer did not leave a comment.cesar A.
The trailer was dirty and one tire had less than 2/32 tread. I attempted to use you link to the inspection , but received and error message. The staff was courteous and hooked up the trailer to my vehicle for me.Michael L.
Customer did not leave a comment.Chad F.
Have everything ready to go at pick up time, especially when it is ordered, paid for and complete check in online was done. Then we were shorted 3 dozen blankets. Not a good experience.Michael T.
Was told I could pick up using mobile app. When I got there it switched to in person and had to wait around for them to openDonald P.
Customer did not leave a comment.CHARLES B.
Quick, friendly, professional - both during the pickup and drop off of the trailer. We will rent from this location again. Great job.Cecelia M.
great experienceDavid G.
Customer did not leave a comment.Carol M.
Customer did not leave a comment.ELEENE C.
Customer did not leave a comment.Terry M.
Great staff super friendly and helpful!MIGUEL C.
Person on phone at location was not very helpful.Jonathan A.
Customer did not leave a comment.RALPH S.
I've been using Uhaulâ€˜s for the last 15 years. I can honestly say this is the best Uhaul Dealer I've ever gone to. their curious They will help you hook up the trailer correctly and they keep up with maintenance on all the equipment. I don't have to worry about breaking down. if you want a U-Haul trailer go to this location. You won't be disappointed. Climatized Containers that's all you got to remember . If you want to fast hook up go there!!William H.
Uhaul had paper wrappers and sticky area inside from spilled drink.Sidney S.
Great customer service from a couple who go out of their way to make your trip efficient and trouble-free. We definitely recommend and will use Climatized Containers for our moving and storage.David T.
Customer did not leave a comment.GLEN C.
Pick up was made easy and efficient.Charles S.
Customer did not leave a comment.Andrew B.
Customer did not leave a comment.ALAN BRANDT D.
Customer did not leave a comment.angel D.
Great service and friendly employees.Randy H.
Customer did not leave a comment.ERICK I.
Showing the customer around the vehicle more and how to operate things like adjusting the side view mirrors. I understand corona limits social interaction a bit.Isaac H.
The truck was clean but several minutes on the road and the AC went out. Drove 2 hours in 100 degree weather w/o AC.John J.
Customer did not leave a comment.Cameron H.
Great people easy to work with and they go out of their way to help. Great and clean facilities. Well organized.Mark s. | Reservation
George was superb and most helpful.Extended a hand to this veteran. Would go back before going anywhere else for storage needs! Thanks George, Erik Runnerstrom!Erik R. | Overall Experience
Everyone was always ready to accommodate us in any needsSHARON S. | Overall Experience
This the second time we have leased from Tol and his company--More than pleased both times--will use again if the need arises.DOUG B. | Overall Experience
do not need the self storage at this timeBeatrice F. | Reservation
Perfect place to vacation my furniture! Thank youCAROL J. | Overall Experience
Everyone here was really nice and attentive to anything and everything I ever needed. If I ever need another storage again I’ll definitely come back! Thanks for everything:)DONAVAN R. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We sell hundreds of products to make moving easier!
We have the largest selection in the industry!