Nothing. Very friendly and helpful
Dawn K
Customer Reviews for Climatized Containers
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you
Miguel MThe folks were so wonderful, so engaging, and so thorough. They made the rental experience wonderful!
JEFF BThe check in and return process were so disjointed that it was frustrating from start to finish. Based on this experience, I will find another truck rental company in the future.
RICHARD DSorry, this was not the drop off location. It was in San Diego, CA
Mary DGiovann was great very helpful thanks again Sam
isam nFriendly/courteous and helpful customer rep. Prompt pickup and drop off process.
Richard CThe stuff are wonderful
NIKITA Gvery friendly and everything well explained
CARLA Tgreat service at pick up and drop off
Gudelio mThe staff at said location were fine. Uhaul, how ever pulled the old bait and switch. I went through an agent to reserve a truck. We found a truck , one way, for $85 if I dropped in a neighboring town. We reserved it. The morning we went to pick up, I'm told it's $125. The manager at said location tried to see if he could fix but explained that as a third party he was unable to. I'm disgusted with uhual bringing such a con back. We went ahead anyway because, well, it was moving day. Never again with uhual!
KATHLEEN RPrinter was out of order need to get it fixed
Robert JVehicle was ready and clean
Steven MThe spring on the roll up door is too tight. This makes it hard to control the door. It has obsolete power outlets that I couldn’t use to charge my cell phone.
JOHN RI’m very happy with your service
NOELIA FThe gentleman was very professional and helped with insights of what you needed for your particular purposes
TIMOTHY TPlease allow the location to control the reservation they make and not allow the 1-800 number change reservation without calling the customer.
NIKITA GNext time if you could have more dollys available. This is the second time I’ve rented and requested a dolly and this location has been out. Besides that everything with the rental was smooth and easy to get the keys through the lock boxes.
Tara CClarifying the mileage including a verbal and on paper.
RACHEL Vexcellent service, highly recomended.
FELIPE RExtremely helpful staff, great experience!
bishop pNothings!
ADAM RI am horrible with names, There was an older lady and male that assisted me. I missed my reservation time and they still got me a truck. I appreciated that because people had lost customer service skills. The guy was so nice and very helpful.
Kendra FEveryone Ang thing was great
BARBARA BThis location should be an example for other locations. The employees at this location went above and beyond for me and my brother and they really do deserve recognition!
Kevin NIt was very expensive, but the employee who helped me was unbelievably nice. He went above and beyond, overall a great person.
MORGAN SPoor gy was working by himself. Hire more folks!
YVETTE GThey did not have the two wheel dolly that I reserved.
DAVID NThe moving equipment - dolly and moving blankets that were reserved were not there and the location did not have any to provide. We were depending on all this equipment.
Michelle CHorrible experience still trying to get into contact with corporate about the terms and conditions you guys provide
DEMITRIUS ANot the fault of the woman working there by no means, actually she deserves a raise for the crap she’s being put through. Arrived at 10:05 to pick up our already scheduled rental. The trucked wasn’t available for mobile checkout, walked into their office to see 6 separate individuals waiting in line with only one person working the desk. 1hr after waiting in line I was asked to get the truck in their yard for her to check it back in since the previous person didn’t do the quick checking in. I had to walk 400Yds in the heat to do y’all’s job and that was just the beginning. After returning to the desk with the truck, two other folks were checked out before I was offered the opportunity to complete our own checkout. She was trying to run with two computers/clients at the same time and my only complaint is, she should’ve finished with us being that we were there well before the people behind us. One hour and 45 minutes to check out a truck is a joke. I will never rent from U-Haul again. After driving by the location that I had previously requested to pick up the truck I noticed there were 10 foot trucks sitting in their yard, seems they didn’t want to get rid of the one-way trip vehicle. Like I said, I’ll never use you guys again! Home Depot has better service than Uhaul
JAMES MThis is one of your hardest working guys and hope he can get the help he needs to stay on his A game. We will only come here when we rent from you all!
James MFriendly and convenient
Robert LAntonio was amazing & so helpful, he made the process of picking up & dropping off the u-haul so easy & efficient. The u-haul was in great condition too.
Jennifer GThe man running the location does a good job.
MICHAEL CI was charged for equipment that was not in the truck. I didn't get the dolly I was charged for.
CRYSTAL Wnull
Lilianna Gnull
MATTHEW Bnull
JAZZ Cnull
BRIDGET CGood guys on that station in Georgetown TX!
Dauren KExtremely amazing experience. Mama is what I will call her was so helpful. She even opened her doors at lunch just so I can make a reservation. Customer service to the fullest. Waited on me the next day to get my reservation as I was a little late due to the rain she was every bit of helpful. I will tell everyone to rent from there!
JERREL TGood experience. I would use this location again. Staff was nice.
KERRY KGood guys on that station in Georgetown TX!
DAUREN KAll good!
GERARDO GMet me with a smile
Pat UI was charged for equipment that was not in the truck. I didn't get the dolly I was charged for.
Crystal WThe app was not user friendly and there was no person available at any time...it sucked. But the truck was clean and the business site was okay. I will not rent a truck and be forced to use the app again.
Heath Rnull
MARCO DCouldn't have been easier. I'll definitely use this location again.
Greg Wnull
NICHOLAS Bnull
HUNTER SAll the staff was very helpful
RUBEN Vnull
Terry CThe guys at the desk were great, took extra time to make sure we got what we needed.
jeffrey k | Overall ExperienceGood management and friendly staff.
mickel m | Overall ExperienceStephen and Jessica are very friendly and incredibly helpful. My daughter still has a unit there, as do I. I just closed down one of my non-airconditioned units because I no longer needed that particular space.
MARY M | Overall ExperienceThe staff has always been helpful and accommodating. I would highly recommend this storage facility plus truck rental to anyone. Thank yoyu!
Karen K | Overall ExperienceStephen and Liddy were super welcoming and accommodating to our needs. We will definitely use them again.
shawn b | Overall ExperienceSteven and Jessica are great! Totally committed, hard working folks. I highly recommend them and we will be back for any storage or U-Haul rental needs.
Ed V | Overall Experience