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Jeffrey A.
Customer Reviews for Clover Leaf Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was outstanding above and beyond the gentleman who checked me in was so helpful and kind after a long hard day just wonderful 10 stars 20 stars!
Christine T.Very dirty, someone leave wood pallets inside and was difficult to move my stuff.
Crystian Y.Everything was very easy and personnel at the location were extremely helpful.
Carola E.The staff was quick and friendly. I didn't reserve a day before and just walked in. They advised me to fill it out online and I did so on my phone - which was pretty simple and easy - they helped me out tremendously.
Jason P.the self check-in did not work at all. I arrived and had to re-enter all of my information - and was asked to upload my contract, which U-haul already had. Then the equipment that I asked for was not ready and the shop owner had to go looking for the furniture dolly and furniture pads. Finally - I had to spend 10 minutes taking pictures and documenting the status of the truck. Had I rented from a standard U-Haul location - I would have just given my license and credit card and been out the door. I would not recommend this location or this process to anyone - it took 30 minutes.
Susan L.The gas looked like it had a little over half tank because it was parked on a decline and went I drove it it was 1/8 under half. Not a big deal for people but the amount of money to fill a uhaul vehicle ain't cheap.
Noel H.Fuel tank was empty. I was creditited for the fuel I put in, but wasn't used.
gregg M.It's not this location or the employees. ITS ACTUALLY UHAUL THAT NEEDS TO GET ITS SHIT TOGETHER. You need to have a conversation with this location and GET THEIR OPENING HOURS RIGHT!! I paid for a 6:30am reservation- they don't open till 7am!! AND THEN THE UHAUL 24/7 reservation I had wouldn't let me check in till 8AM????!!!! What the f*!!!! Luckily, the gal overrided the uhaul huge time mistake and we could check out our uhaul at 7am. BUT STILL WE LOST 30mins and then an extra 15 minutes of our reservation FIXING UHAULS MESS!!!
Sofia G.The online process to get the keys took way longer than expected and was glitchy. The truck was pretty filthy on the outside but other than that everything was ok.
Travis M.The agents that assisted me from pickup to drop off were great. Very knowledgeable and professional. I would definitely use U-Haul services from this location again. Thank you!
Melissa B.The nice lady who waited on me was very friendly and helpful. Great customer service.
ROBERT O.