Customer Reviews for Clydesdale Portable Buildings
(U-Haul Neighborhood Dealer)

173 reviews

2233 2nd Ave N   Lewiston, ID 83501

(208) 413-7645

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 413-7645

2233 2nd Ave N
Lewiston, ID 83501

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

trailer I picked up was too small. returned it. very nice gentleman who was working the desk was very through on how to use everything.

Ron B. 
Rating:
5.0

Tony is excellent and knowledgeable. His second man however needs more training in quickly helping the customers and getting them on their way.

Richard K. 
Rating:
3.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Great

tom C. 
Rating:
5.0

Customer did not leave a comment.

Todd H. 
Rating:
5.0

Customer did not leave a comment.

Steve E. 
Rating:
2.0

Customer did not leave a comment.

Lance L. 
Rating:
4.0

Smooth transaction from start to finish.

Carroll K. 
Rating:
5.0

Employees came out to meet me I didn't have to go look for them they acknowledge my needs even though they were working with other customers they were very helpful and all my needs very kind and courteous

Scott W. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
3.0

Customer did not leave a comment.

Neil M. 
Rating:
5.0

Customer did not leave a comment.

ARVINE C. 
Rating:
5.0

I have to say we were warned that renting from uhaul and returning it would be a nightmare, but we were pleasantly surprised! The whole experience was wonderful!

Dave P. 
Rating:
3.0

Customer did not leave a comment.

Andrew O. 
Rating:
3.0

Customer did not leave a comment.

Andrew O. 
Rating:
2.0

Customer did not leave a comment.

Andrew O. 
Rating:
5.0

Customer did not leave a comment.

Rodney Z. 
Rating:
5.0

Na / awesome service

Ken S. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Excellent service. Very professional and helpful. I would recommend this location.

Steven K. 
Rating:
3.0

Customer did not leave a comment.

Steve H. 
Rating:
5.0

Very good customer service. Friendly and helpful staff. Will definitely use this location again if the need arises.

Michael P. 
Rating:
5.0

Easy access and necessary equipment available.

GEORGE R. 
Rating:
2.0

online place of pick-up did match actual pic-up location. online site changed price and fees when i wnt to pay. terrible experience will not recommend uhaul to my worse enemy.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

JAKE A. 
Rating:
3.0

Customer did not leave a comment.

Zach M. 
Rating:
5.0

Loved dealing with the gentleman there!!

ERNEST A. 
Rating:
5.0

Only location where the size trailer was available. Easy hook up. Able to back travel into space to drop it.

GEORGE R. 
Rating:
4.0

Customer did not leave a comment.

Arty H. 
Rating:
4.0

Customer did not leave a comment.

Arty H. 
Rating:
5.0

Professional and helpfull

Caren H. 
Rating:
5.0

Customer did not leave a comment.

Barry G. 
Rating:
5.0

Tony was the one accepted the drop off. Excellent customer service

Mark S. 
Rating:
5.0

Top notch! Just what I needed!

WILLIAM L. 
Rating:
5.0

Employee in training was very thorough with trailer inspection 👌👌👍👍

Jesse S. 
Rating:
5.0

Customer did not leave a comment.

KEVIN B. 
Rating:
4.0

I was happy with my experience. I can't think of anything they could have done differently.

Michael N. 
Rating:
5.0

Customer did not leave a comment.

Randy C. 
Rating:
5.0

Customer did not leave a comment.

MANUEL O. 
Rating:
4.0

Customer did not leave a comment.

Alan P. 
Rating:
5.0

Customer did not leave a comment.

Danial S. 
Rating:
5.0

Aaron was so helpful and made sure our vehicle was loaded safely. Great folks!

Pedro C. 
Rating:
5.0

Customer did not leave a comment.

Susan M. 
Rating:
5.0

Staff was friendly and fast. The truck was ready and clean. Did not have a lock to purchase on site.

Robert G. 
Rating:
3.0

Customer did not leave a comment.

Susan M. 
Rating:
4.0

Customer did not leave a comment.

Janis W. 
Rating:
5.0

Customer did not leave a comment.

Paul F. 
Rating:
5.0

Customer did not leave a comment.

FIELDING K. 
Rating:
5.0

Customer did not leave a comment.

Carla H. 
Rating:
5.0

We dropped off during non business hours and used electronic check in service. But all went well with multiple rental returns.

James T. 
Rating:
5.0

Customer did not leave a comment.

Kathleen G. 
Rating:
5.0

Customer did not leave a comment.

DANA E. 
Rating:
4.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

MATHEW C. 
Rating:
5.0

Happy, I am.

Alex E. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
1.0

The location you wanted us to drop off no longer takes uhauls. We had to go to two other places before we were able to drop it off. Please take the University Auto Sells off your list.

KELLY K. 
Rating:
5.0

Service was great, and credited me for a day I didn't use? Thanks, id recommend for sure.

kelly N. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW S. 
Rating:
4.0

Customer did not leave a comment.

KENT F. 
Rating:
2.0

Be available to unhook a trailer. I had to wait an hour for assistance....

Theodore G. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
3.0

Sweep out truck, and wash windows.

Randall S. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

No improvement needed. Great experience, excellent staff. Thanks Guys!

David I. 
Rating:
5.0

Did not get a final receipt emailed as stated.

David B. 
Rating:
5.0

Had to wait for a few minutes while employee was on the phone with another customer. There was only one employee working but he was very kind and friendly once he was able to help me.

Cynthia J. 
Rating:
5.0

Customer did not leave a comment.

Manuel O. 
Rating:
5.0

easy pickup, friendly staff, hooked me up and was on the road in no time!

Joseph N. 
Rating:
5.0

Customer did not leave a comment.

Lorri T. 
Rating:
5.0

Customer did not leave a comment.

Walmir B. 
Rating:
4.0

The equipment was great, in person service was great- call wait time was terrible.

Anthony T. 
Rating:
3.0

We were stuck in this area for almost 3 hours before getting through to support to get the 24/7 checkout to work. This was the worst rental experience we've ever had. Recommend avoiding Uhaul 24/7 features at all costs, $400 for a 40 mile drive and a 70 min call on hold every time we needed support for anything, and since the app is garbage that was 3 phone calls because nothing worked the way it was advertised. We were so late in our pickup time that we had to rent for an extra day and missed out on the help we had with us.

Christian R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

None

DAVID B. 
Rating:
5.0

None

DAVID B. 
Rating:
5.0

No one there when I dropped off, but have dealt with them and they are great

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

ZACKERY K. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

The Spokane booking people are terrible at booking and messing up reservations. Your online main site needs serious work.

Trevor P. 
Rating:
5.0

Customer did not leave a comment.

Kevin H. 
Rating:
5.0

Customer did not leave a comment.

Zachary G. 
Rating:
5.0

Not thing ‼️ They very Helpful with All my needs explained how to save on mileage, Helped me when I was in spot❣️ Highly Recommend them to Friends & Family😌

Barbara Y. 
Rating:
5.0

Would recommend this location 1000 times over the location in Moscow, Idaho. Very accommodating and excellent customer service.

Russell W. 
Rating:
5.0

They were extremely helpful.

Todd H. 
Rating:
5.0

Yes, very helpful

Steohen J. 
Rating:
5.0

Customer did not leave a comment.

Corey R. 
Rating:
5.0

Great experience will go back again if needed.

James F. 
Rating:
3.0

Door had a ding inside the cab was dirty and the back was not swept out after last use. Website would only let me upload one photo.

Kelsey A. 
Rating:
3.0

I had to use the phone to pick up my truck. Most terrible experience I have ever had, told me my phone # was incorrect, could not find my contract. I called the i-800 #, on hold for 17 min. before real person, then it took operator and I an additional 87 minutes to actually make it work. Ended up cancelling and creating all over again. My phone almost died, raining, needed to go to bathroom. I will never do the phone check out again or recommend it.

Mark W. 
Rating:
3.0

Customer did not leave a comment.

Jon C. 
Rating:
1.0

Had it not been glaringly apparent over the past year, I would not have known that there was a global respiratory pandemic going on when I stepped in to Clydesdale U-Haul and Storage in Lewiston, ID. The young man working there had no mask and there were no signs indicating that masks were required or even recommended. This is totally unacceptable and indefensible behavior not to mention irresponsible and disrespectful. I'm am 70 years old and in a high risk group for covid infection. I will never use this venue again. From now on I will call ahead when renting equipment to make sure that the employees are following the guidelines recommended by the CDC.

TIM K. 
Rating:
3.0

Customer did not leave a comment.

DENNIS J. 
Rating:
5.0

Customer did not leave a comment.

Doug H. 
Rating:
5.0

There is nothing I can suggest to improve at this location. Tony was absolutely amazing and helpful when I had an issue using my phone to return my rental.

Susan P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL V. 
Rating:
4.0

Tony was awesome and very helpful. Checked in with me several times while I was resolving a related issue. Nice guy! Less a review of the Clydesdale location in Lewiston and more of the UHaul experience in general following: I have never seen a UHaul employee wear a mask at any location during the COVID-19 pandemic. This includes locations in Moscow, Idaho; Lewiston, Idaho; and San Luis Obispo, California. There could be a line of customers--all masked--and one or two employees maybe behind some dumb piece of plastic. Otherwise, the same customer service I have come to know and love in my various stints lugging a UHaul. Solely due to the employees' inability to wear a mask I look for pretty much anyone else to rent from each time, but y'all appear to be the only game in town.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Garrett W. 
Rating:
4.0

Customer did not leave a comment.

Brett K. 
No reviews have been submitted for this location.

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