Customer Reviews for Coats Tires & Auto Center LLC
(U-Haul Neighborhood Dealer)

40 reviews

34 N McKinley St   Coats, NC 27521

(910) 292-4005

Hours

  • Mon–Sat
    8 am–6 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(910) 292-4005

34 N McKinley St
Coats, NC 27521

Services at this Location:

Hours

  • Mon–Sat
    8 am–6 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

JOSEPH W. 
Rating:
5.0

Customer did not leave a comment.

Erica G. 
Rating:
5.0

Customer did not leave a comment.

Erica G. 
Rating:
5.0

Freddie was great.

Rickey C. 
Rating:
5.0

Customer did not leave a comment.

hernandez R. 
Rating:
1.0

Honestly don't know why this place offers UHaul, it seems like more of a nuisance to them than an actual service they are proud of. Most places the salesperson will hookup the trailer and make sure everything is set before hand, but they just placed the trailer on my hitch and walked off. Overall service was just poor. Never coming back to this location again for uhaul or any other service they provide.

Charles M. 
Rating:
1.0

Over charged, lousy with explanation for payment. I wouldn't recommend this place ever !!!!

JOHNNIE C. 
Rating:
5.0

Outstanding service from the crew in Coats, NC. Thank you! Dan Castro

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Very easy to get in and out of this location. Staff was very friendly and accommodating

EDWARD A. 
Rating:
5.0

This U-haul location was great. The staff/ owner was caring and helped out a lot. Thanks.

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
5.0

The truck had a bad exhaust leak.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Brandon M. 
Rating:
3.0

This was a 24/7 the truck had a lot of dust inside the box I was suppose to get 24 blankets there were none I had to go to Garner appx 28 miles one way to pu

Larry W. 
Rating:
5.0

Customer did not leave a comment.

jesus G. 
Rating:
2.0

For Coates NC location: Mobile Pick up needs to be more user friendly. It was so confusing, not clear at all . Couldn't get the lock box open for at least 20 mins and no one was there to help. Location is kind of isolated. They did not have the rolling carts that I paid for. This part is directed towards UHAUL and Gomez Tire on Pamalee Drive in FayettevilleThis occurred on 8/6/21 And it was the worst experience of my life. I may never use U-Haul again due to this ridiculousness. 10 mins before I was supposed to go and pick up my truck I got a text to pick up my U-Haul in a location that was 40 mins away. Because someone did not bring the U-Haul back to the correct place the location I was gonna pick the uhaul up from didnt have ANY trucks. I had to go 40+ mins away to pick up a truck. The truck that was there was double the size I needed. I don't know how they expect someone who is barely 5'0 to drive a 40' truck. I called U-Haul multiple times to rectify the situation and they said they'd have someone call me back and they never did. Worst customer service ever. They didn't even have the rolling cart that I needed but still charged me for it. Disgusting. I'll never give my coins to this business if there's other options.

Gillian A. 
Rating:
5.0

Customer did not leave a comment.

Orelio S. 
Rating:
5.0

Dropped off after hours. Nice location very clean well maintained

Nemecsek R. 
Rating:
3.0

Make sure vehicle is serviced before rental

Annie P. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Online booking is great but it does take away from the customer service one on one that I'm used to

Robert R. 
Rating:
4.0

Customer did not leave a comment.

KENNETH H. 
Rating:
5.0

No need to improve

William Y. 
Rating:
3.0

Customer did not leave a comment.

LINDA B. 
Rating:
3.0

Customer service ! Manager was not very helpful

Alfred C. 
Rating:
3.0

Customer did not leave a comment.

LINDA B. 
Rating:
1.0

So many issues 😑

MITCHELL B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

TENNILLE C. 
Rating:
5.0

Customer did not leave a comment.

BARRY S. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
4.0

Customer did not leave a comment.

TONY S. 
Rating:
5.0

Customer did not leave a comment.

GARY C. 
Rating:
4.0

Make sure you go through the online pickup process and it will be easy..

Lance N. 
Rating:
1.0

Person put in extra mileage and gas usage to charge us an extra $70. He was lying and rude and tried to scam us out of our money. He also put in we dropped off 5 minutes late when we were 10 minutes early.

Jasmine H. 
Rating:
3.0

Customer did not leave a comment.

Douglas G. 
Rating:
2.0

Customer did not leave a comment.

KENNETH P. 
Rating:
5.0

Customer did not leave a comment.

mICHAEL P. 
Rating:
3.0

Customer did not leave a comment.

Joshua L. 
No reviews have been submitted for this location.

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