Staff was friendly and easy to deal with. How can you beat $45.00 for a motorcycle trailer for 8 hours.
Michael M
Customer Reviews for Cold Shot Edm Inn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you!
Jededeah YThe staff person was on a FaceTime call during the check in process, the individual at the desk didn't seem to know what to do, and the vehicle was quite dirty when I received it. There was no information provided on how the return process works.
Katherine K- service rep was 20 mins late, computer did not work and he messed around with it for 20 minutes. Then we did the check in on a phone which took a while. There was also no direction of where to go when you get to the location. There where 3 bookings this morning and all of us where confused and all of use lost about 1 hour off our reservation because of all the delays. This location also did not have trolleys or blankets which I specifically requested. I was told to go to another location for these items which is an inconvenience. Horrible experience overall at this UHaul Location. I will not use it again. The trailer I got was not in poor condition so that was good.
Mason F