Very friendly and helpful!Phillip J.
Customer Reviews for Collins Rental & Accessory
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.John M.
Very good experience.Samuel B.
Customer did not leave a comment.arthur B.
Owner very friendly and would recommend this business to everyone.Scott F.
Customer did not leave a comment.Scott F.
I didn't see anyone at the drop off location in Collins as I dropped it off when it was closed. However I got a phone call from a guy at the Magee drop off location and he stated that I must drop it off at his location as he wanted to rent my truck to another customer. I had him on speaker phone while I tried to explain to him that I needed to drop it in Collins. At first he was ok and even offered to waive the over mileage fee but my wife and I told him Magee was north of us and we had to get back to Wiggins to meet with the funeral director and make arrangements for our 4 month old granddaughter that had just died very unexpectedly. He got downright rude and snotty and wound up hanging up on us. If I hadn't had to get back to Wiggins to help make arrangements for my baby granddaughters funeral I would have drove up to Magee just so I could have throat punched that jerk. That's how mad he made me. He was very rude and was a first class butthole that needs to be fired.Daniel W.
Customer did not leave a comment.Wanda C.
They went above and beyond to help me because I needed to change my drop off to Fl and Uhaul would not help me and neither would their local Regional routing manager.Russ M.
Customer did not leave a comment.Maureen M.
keep providing great serviceSammy H.