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JOSEPH S
Customer Reviews for Colton Outlet
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Business owner is rude. He values people who are buying his product over U-Haul customers. He also mentioned that he does not want U-Haul on his property anymore and that he does not need them.
Hector FThe lady that helped me was great. very help full and got me in and out.
Alfred CExcellent customer service!
John VJesse and his Staff were professional, friendly, very helpful. Thank you.
Cruz BGreat customer service. Very friendly and helpful. Will use them anytime
ginika nGreat pick up location. The van was great, worked well and was clean. Thanks, U-Haul!
Jonathan MOut of my way about 6 miles out of my way and I got Cherry extra mileage and I still haven't gotten my deposit back you should be instant on the card that I use don't recommend this place
Don KSuper friendly service. Fast service. Would recommend.
Kiana GFriendly, knowledgeable and very helpful. Will return
Tricia AAmazing customer service all around.
Leonel SPlease allow the U-Haul employee or manager to hire and other working to help him with U-Hauls. He was great but unfortunately didn’t have enough help and there was a lot of people in line for uhauls.
amanda wI asked for an appliance dolly and was charged for it andi never recieved it making my move very uncomfortable hurting my back and my gfs back as well making us so sore we bothlost a day of work
Frankie VGreat customer service!!!!
Liliana APrice is too high
Axel CExcellent customer service.
Cynthia RWhen i went back to return the equipment I had to wait 3 hours for somebody to get there from 8:30am to 11:00am . The person who unlocked the gate did not know when the manager would be in. I did not get any paperwork to say that I turned in the equipment. Can someone from your office help me to complete my return. Dwyane Neely 951 378-5399.
Dwyane NNothing to improve, excellent and fast service, nice people . Thank you.
Humberto GExcelente servicio me trataron muy bien muy amables y la pick up nueva y muy limpia espero seguir rentando con ustedes
Jose OFriendly service in a zero pressure to make the sale atmosphere. Definitely will use this business again
Jaime VContinue to give great Customer Service, and a thank you
summer sWe had a great experience at this location. Great customer service. The owner and employees are very nice. We recommend this location to anyone who needs to rent a Uhaul.
ANDRES QExcellent customer service
charles GGreat location Close to major Interstate 10 and several gas stations and storage locations great customer service
Jesus SGreat service
Julie YVery good service I will recommend
martin hGreat location easy access from freeway and gas and restaurants nice friendly staff
Jesus SNothing. These people we're the best of the best and may I add, really good looking too.
MICHAEL RExcellent
Joel MWhen I made my Reservation #27904989 (4 days included) I was given an online price of $585 which then changed to $610 and then also changed location. The only proof I have is a screenshot of the online.
Frank SNice Cust rep
Florence PIt went great, in and out in minutes. Wonderful place
Alfred CStaff very friendly and A plus customer service
Mario MI prefer to go here
Chris GGreat service would rent again
Dennis LCustomer service was excellent and very helpful
Gregory KWe were scheduled for a 630pm pick up, we showed up 30 mins early and they were amazing and helped us get everything in order, explained everything and actually knew what was going on. Will definitely be using them in the future!!!
Jesus MIt was a excellent service
SERGIO MAlll good!
Jonathan GRepeat the exceptional customer service.
Raul VThe location team was great. However you customer service on the phone was rude unprofessional and disrespectful. It's a shame to lose a customer this way...
Crystal SGet better trucks
Tamiko JCourteous patient professional friendly all these things describe its location it is my new go to U-Haul spot for all of Southern California
Ray MGood attitude
jorge lAgent never inspected the truck the gas was empty when I turned on the truck and papers said it had some never got credit for the gas I put I left the truck with half tank.. Also blamed us for not returning dully which he claimed was in the back truck that was never inspected by him or he’s employees. I always rent uhauls never had a problem till this last time. I would absolutely not recommend this certain location to anybody.
Abel dThey were amazing with their customer service ! We will be back !
Catherine SI understand that their is always me people and have to learn but overall helpful
manuel AGreat customer service! Very helpful and caring.
Lisa HNo one could be any help and they wouldn’t let us probably park
Marcel SThey were very nice to deal with.the man is super nice and so is the young lady.the young lady was very nice on the eyes also.
dennis tExcellent customer service. Just what I needed—even at the last minute.
Jeff D