Customer Reviews for Colusa Quick Serve Market

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Colusa Quick Serve Market

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myrna g. on

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Customer did not leave a comment.

Kimberly W. on

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I made reservations and selected my pick up location on line. Pick up was scheduled for 9:00 AM, I did not leave till after 11 AM, The woman did not know how to do anything, was on the phone and eating breakfast, and ignored her other customers, She couldn't tell me what the problem was, did not seem to know how to navigate the computer, She put me on the phone with a man but that did not resolve anything, I think he was her husband. I had to tell her to wait on the other costumers because at one point there were 10 people waiting. I was suppose to be able to check out automatically with my phone, said I was checked out but I needed a key and there was a car trailer on the truck. Frustrated with dealing with the women behind to counter I called customer service and I kid you not, I was transferred 5 times!!! each time I was told I was being transferred to customer service, What! I called customer service, each person I spoke to should have been customer service! No one was able to help me, delete cookies clear browser, reboot phone, use app, don't us app, use browser, don't use browser. No resolution! Worst experience ever. On top of all this, my original pick up location was changed and this location was almost an hour from my start point! So bottom line the app and online process leaves a lot to be desired and don't ever send me to a remote, no experience location again! Such a horrible frustrating experience, and a massive waste of my time. Yeah I finally got the truck, nice set up for road rage, I need a drink after recounting this experience!

Zakria P. on

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Very nice man I recommend to everyone to go there

Jaime E. on

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Excellent customer service, definitely go out of their way to make it a pleasant experience. Highly recommend this location!

temple s. on

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debra d. on

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TOMMY N. on

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Truck had marijuana on floor boards and a half smoked joint on seat.

Matt S. on

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Truck was dirty someone spilled Icecream and there was a screw in the tire

Ken A. on

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Customer did not leave a comment.

rabort a. on

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I asked for a dolly and didn’t receive one in the truck. Other than that. No complaints.

Tom M. on

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Richard J. on

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The agent was, apparently, the owner of a Quick Stop type market with absolutely no experience or training in renting a truck. The rental process took about 75 to 90 minutes, all the physical work or positioning the truck and dolly was done by me, I don't believe I signed the contract and I DID turn down the insurance which I was charged for. Not a good experience!