I booked my truck on the east end of town. The day before, it goes moved all the way to the west end of town. This was really frustrating and disappointing. I then got three phone calls about this from three different representative. Also frustrating because no one got the note that I was notified so I kept getting calls all day and the VM was just “call me back”. Checking in on the phone was fine but approval too a while and in the end probably just as fast as going into the store. Cause when I did go into the store, it took the clerk ten minutes to get me sorted out and hand me my keys. So the truck itself was wonderful. Everything else was a bit disappointing.
Kent W
Customer Reviews for Commissioners Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Clean out the garbage from the truck
BLAKE GTo inform the store personnel the correct pricing. I was told $1.19 /km and was actually charged $1.59. I was not pleased with the difference in the information. I even had him write it down because their accent was hard to be sure.
FRANCES M