Customer Reviews for Community Self Storage Inc SL

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Community Self Storage Inc SL

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Janine G.
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Customer did not leave a comment.

Ramonica P.
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Visible signs.....location is completely hidden.

Anthony C.
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Kirk K.
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Michael G.
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roy M.
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I had truck trouble and called to say I would be late returning the dolley. The girl said no problem it's not reserved today. Now I see being 4 hours late to return cost me an extra day rental. Had I known that I wouldn't have rushed and killed myself to get my truck fixed.

michael S.
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I called because you gave ne a 1500 pickup time when I requested 0900. You rep while looking for equipment to fill my need canceled the equipment that was reserved for me and didnt tell me. So if I would not have called the next day to check on the time again i would not have known that no equipment was set aside for me. Which led to me canceling the reservation. Yes it was canceled and you still sent this survey. Been doing business with uhaul for 25 years may have to rethink our relationship. Thank you

KEITH K.
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marta C.
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Nancy was very friendly and informative. She's an excellent representative for UHaul.

Joe C.
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Just a FYI: the windshield washer container needs fluid and the interior dome light seems to stay on too long when the engine is shut off. The same dome stays on at night when the headlights are on which is annoying. However, the vehicle was very easy to drive, go in reverse, and park. I would definitely rent that same truck if I were in need of a truck.

Ruben M.
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Roger M.
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Jeremy M.
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The truck was filthy. Also, it had an issue with its stabilitrack system. I feel like we paid way too much for this rental.

Joe M.
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Martin P.
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Joseph M.
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Melissa M.
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Brian O.
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Fast friendly service.

Roger K.
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Nothing everything was great staff very friendly and very helpful I would recommend Community storage in Milford to everybody that needed a U-Haul

MICHAEL S.
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Shawn G.
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Nancy was Great. I waited for another Truck I need to come to her location. Made another reservation!

Roger S.
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JOEY T.
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Yenny M.
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Bob B.
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I didn't receive the furniture pads requested but was still charged for them.

Lawrence G.
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Daniel A.
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Gary S.
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Casey G.
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Patrick H.
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Sean H.
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Harry W.
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Daniel B.
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Mark G.
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Brian G.
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Jeremy M.
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Robert B.
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Everything went perfectly

Andrew D.
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Really nothing. Have used this site previously, and that's why I wanted to use it again.

Brien B.
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Casey the agent was excellent, called the following day to follow up as well.

BRIAN R.
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new great trailer easy to lift on to the hitch Great!

Jeffrey V.
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Your rates are still a little high compared to other competitors

Peter Y.
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Customer did not leave a comment.

Robert R.
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Jeffrey V.
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The trailer tires was frozen to the ground, the bed/floor of the trailer had frozen ice covering it making it extremely slippery. And difficult loading my motorcycle. The price To rent for one day was completely outrageous. My desperation, my loss.

Randy W.
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Was not picked up here. It was 1 hour away at Watson Bros. Which was closed. I had to go get it. It took over 1 hour to get it released to me. Worst experience in 30 years of renting uhaul.

Donald C.
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Customer did not leave a comment.

William R.
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Nothing to add, they were great

JOSEPH M.
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Everyone was on point. Good people and it was a very smooth day!!

peter R.
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Very nice lady helping us.

Patricia M.
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The young woman, Casey,who assisted me with the rental process is very pleasant and capable. The entire experience was very good and pleasing. I would gladly recommend this uhaul to others.

Joseph O.
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Customer did not leave a comment.

LISA C.
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I had to rent last minute and Nancy in Milford, PA was a pleasure to work with. Terry at the other location hooked me up with the right size truck.The pick up location is perfect since I had to drop items in another location right off the same highway, Route 84.

Louis P.
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Norris F.
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These guys ripped me off 500.00 one time i used them. This place is scum

John F.
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Curtis M.
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david R.
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Alan F.
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PATRICK R.
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Jason K.
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Victor O.
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Christine A.
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Gail V.
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Emanuel R.
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Everything was handled professionally

frank B.
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melanie K.
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Severely upset with my total bill. The gas amount when I picked it up was not fully explained to me. My husband and I returned it at what we thought was the appropriate level and were then charged additional money (roughly $60) and no one even notified us of it. Will NOT be using U-Haul again.

Jay Y.
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eddie C.
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none

Robert H.
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Peter O.
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Agent made errors in the check in process. Now we are waiting for funds back from U Haul.

Daniel B.
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Randall C.
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I used the truck to travel about 8 miles with some furniture from one storage unit to another. The woman who rented me the truck told me to top up the gas on the way back so that it would read full. Topping up took 3.3 gallons of fuel. The woman claimed that she could not make any adjustments since the fuel gauge read full when I left. $10 in fuel is not enough to make me get angry, but it is annoying. If you're going to rent the truck with a full fuel tank make sure it's full. There's no way you can use 3 1/2 gallons of fuel to travel 8 miles.

Tony A.
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William B.
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Jamie S.
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phillip H.
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Explain how the insurance works in the event you are in an accident

RASUL A.
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Norris F.
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This place robbed us blind and we intend to take legal action.

Thomas C.
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ralph C.
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All good

douglas B.
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Michael S.
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LYNN K.
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Nicolas M.
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David C.
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Very helpful and courteous employee.

Dustin S.
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Randy O.
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Sherri H.
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kenneth W.
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Dana W.
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Gene M.
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frank C.
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Both Kyle and Nancy were extremely helpful. They were quick with call back responses and clear with everything from the time of pick up and the procedure for dropping it off. The prices were very reasonable and will be using this location again and recommending them to friends.

stephen P.
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Very easy pickup and drop off, this is the only place I use for all my uhaul needs!

Mike G.
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Customer did not leave a comment.

Robert P.
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Verne K.
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Janet D. | Overall Experience |
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Thank you for the storage unit. I especially liked the locked gate as I would come after hours. I would like to add one change request as the outside lights could be brighter.

Michelle F.
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Nothing - it's great!

JAMES H.
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Customer did not leave a comment.

Robert P.
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ALEXIS Z.
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Customer did not leave a comment.

Michael R. | Overall Experience |
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Staff could not have been more pleasant and knowledgable. An excellent experience. Highly recommended.

No reviews have been submitted for this location.

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