This is a small setup, but the lady I dealt with was very friendly, personable, and helpful.
tom R.
Customer Reviews for Community Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The trailer leaks...Our things got pretty wet...No damage was done... PC
Patrick C.The employee kept going back and forth helping other customers, it took me over an hour to get my truck and carts. Then I had to walk through the mud to get to the truck. The truck back was dirty, mostly grass and dirt. The front had crumbs and dirt in it.
Desiree F.Have the truck ready. When we showed up the location had our truck we reserved filled with garbage. He tried giving us a 20 ft truck in place of a 26ft. At first he lied and said the truck was broken then admitted he didn't want to clean it out once I started calling U-Haul costumer service.
Charleigh D.I didn't get any help getting my trailer and the area where the trailer was, the grass wasn't cut and there was a dent in the drivers side cover over the tire. I had no one to tell. And the pictures I was given was a trailer at a different location I believe. I also had to go out and check to see if the trailer I needed was there. She did not know what she had.
Christine B.Service was great, trailer was clean, prices were affordable BUT a little instruction to renters as far as parking properly at drop-off would be nice. We had to maneuver the prior drop-offs in order to park decently. Thank you for great service and customer service.
Michael M.The location was very difficult to find and inside a convience store that was very unclean
Iva S.Drop off point was too far from our home, when a couple miles away in Inverness, Fl. We could have dropped off.
Jane W.