I had a disagreement with the my receipt. I called and it was corrected immediately. Your customer service is outstanding. My only complaint is the location was complicated to get to. It's a country store and the attendant, although friendly, did not inspect the truck when I turned it in.
amanda e
Jacks Community Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Floral City, FL 34436
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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This U-haul location is a bit off the beaten path. I would only recommend to someone moving near that area. The store clerk was very nice, so nothing wrong with customer service!
Glenn WAir conditioner didn't work otherwise it drove great would reccomend highly
Gail MI was driving a brand new 33' motorhome. This location was in a very rural area that included approximately 10 miles of very sharp, blind curves and narrow poor roads. Had I known what I had to drive thru, I would have never driven here. The owner of the store admitted the location was difficult to get to because the trucking delivery companies did not want to deliver to him.
Maurie TDropped off the truck at 9:30, it was due at 10. Lady at the counter said thank you, you're good to go. I asked if she needed to check the vehicle in and she said no. Later that night I see an extra charge from U-Haul on my credit card statement. I called U-Haul and the operator was very helpful. She looked up the charge and said that the vehicle was not checked in until 3:30, causing me to be charged for the extra time. I told her that was not the case, and then she said she would forward this to a supervisor. Within 24 hours I received an email showing I was refunded what I was overcharged. Thank you for your prompt attention in this matter, U-Haul. I would never again return equipment to this location though.
Laszlo P