Customer Reviews for Compass Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Compass Self Storage

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Camille S. on

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Customer did not leave a comment.

Karen H. on

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The person that checked me out was very rude and had no personality at all. I booked a truck to be picked up in Midlothian and was told that one would not be available at that location and they changed the location. It was more than 5 miles away from my original pick up spot and I ened up paying extra due the milage going over.

michael e. on

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Neal M. on

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The gentleman that helped me check the equipment in was amazing! Professional, courteous, engaging, and knowledgeable of the area.

Carl C. on

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Compass Self Storage staff (especially Christian)) is very professional and dependable. very informative and helpful! great location and an awesome experience!. highly recommend the Cedar Hill Compass Storage location. Thanks, Carl

sandra D. on

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Neva Y. on

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johnnie r. on

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Brian S. on

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Brian S. on

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Cathy E. on

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Timothy C. on

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Nothing. Perfect in every way. I would never consider using another company. Uhaul is a model for all others to strive to achieve. Excellent.

lynn m. on

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Scott T. on

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Facility rents Uhaul’s for revenue but it’s not their specialty. They’re location is next door to a Haul store and it creates confusion for customers returning trucks.

Waymon A. on

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While in the office the manager came in and the Rep had been in this position for 2 months and we didn't mind that he was in the learning process and maybe not as fast as the manager would have wanted him to be. The manager came in talking rude and very disrespectful and loud to the Rep which made him nervous and more slower. My husband told the rep to keep his head up and concentrate. The manager acted childish and very unprofessional and should be ashamed.