Customer Reviews for Compass Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Compass Self Storage

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Richard C. on

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Mark P. on

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James S. on

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Michael S. on

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Not a conducive place to pick up a vehicle - No signage to let you know where to go

Melissa T. on

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Lynne G. on

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Dalen V. on

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Michael D. on

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It was very easy to rent a truck and the representative was very nice. I would rent a truck again if I need to.

Melissa T. on

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keaton G. on

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Patrice M. on

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The two attendants Samantha and the other nice gentleman was outstanding and went above and beyond!!! Would absolutely come back to this location! Fast, easy and convenient!!!

Kelsey S. on

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Kristin B. on

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Shalaya D. on

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Shane H. on

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The people that work in that place were fantastic. I do have a gripe on the price however. I had asked if it was OK if I picked up the truck the night before, just before closing time rather than at 830 AM when they opened so I could start loading it early the next morning. If I was to be dealing with haggling in the office at 830 AM, pulling off the lot at 9-915, there is no way I could have had that truck back by closing time. My only hope is that other companies join this industry to compete with you as you are really the only one around.. $156 for a one day rental is pretty steep and I will never pay an outrageous amount like that again. I was expecting to be paying around $60, the cost of an 8 hour rental. When she told me I wanted to cry. I did not realize you were going to be charging me for having the truck sit outside my apartment all night rather than that dark vacant lot.

Gregory B. on

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Everyone was helpful and nice

Tammy J. on

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Milton H. on

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