The truck floor was black and needed a good sweep and cleaning. Stained our shoes and was on our furniture. Other then that the truck was great!
Barbara R.
Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The trucks muffler was completely shot. You couldn't hear anything in the can at all. It also had some sort of fumes or smells that were constantly happening. The check engine light came on about 5 minutes into the trip.
MATTHEW M.Make sure that previous renters don't leave anything in truck
Helga G.Diane is super.
Mark H.I was told that they would be able to correct any problems with my contract at this location. When I turned my vehicle in I was told they could not help me. I had to contact U-Haul. It seemed like I was on the line forever with them. Each location should be trained to take care of any problems or errors with a contract.
Richard C.Correct your website to indicate you do NOT have dollies or furniture pads to rent, notify your customer that you don't when they rent those items! Had to sweep out used bandaids from the cargo area, pnuts scattered all under seats,windshield filthy. Will not rent from a small location not actually called Uhaul again.
John B.The drop off was so easy and convenient to our location, and the customer service amazing!
Ronald H.Thay went above and beyond to help me
Jonathan R.Great service and staff!! I would definitely use them again and refer them to anyone who asks!!
Cindy S.