Customer did not leave a comment.Yasmine R.
Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Deborah S.
Customer did not leave a comment.Christina G.
Customer did not leave a comment.ILSEOB C.
Heather was great!! Will definitely use them again if we need to rent a truck in the future.Steve B.
Customer did not leave a comment.Tyrone L.
Customer did not leave a comment.timonthy S.
Customer did not leave a comment.SHANDRINA K.
Customer did not leave a comment.LINDA L.
The ladies I spoke with at the time of rental was truly amazing excellent customer serviceTARSHAONTE C.
Customer did not leave a comment.Mary D.
The two young ladies in the store were an absolute joy to work with. They were very personable with positive personalities that made having to go out in the rain to get a moving truck not so bad. In this day and age, genuine smile and a great attitude goes a very long ways. Thank you so much ladies, keep doing what you're doing.Julia R.
Not switch pickup locations once they are booked. This is very frustrating.TIMOTHY C.
Customer did not leave a comment.Cedric J.
Customer did not leave a comment.Walter F.
Customer did not leave a comment.NERLIN S.
The truck i got was damage an someone duck taped it back together it was in the roof so items may have gotten wet while traveling..dana J.
Customer did not leave a comment.Dakia R.
You need better customer service. The lady at the front desk was so rude. Yelling at me and other customers. She called me a liar. And wasn't helpful in the slightest.Brittany Y.
The only thing my truck had a problem with was the wobblingROBERT G.
Customer did not leave a comment.DEMETRICE H.
Customer did not leave a comment.Sheila L.
Customer did not leave a comment.Demetrius P.
Easy transactionDANIEL E.
Customer did not leave a comment.Wayne S.
Customer did not leave a comment.Cameron H.
Customer did not leave a comment.Vashonia W.
Continue doing what you do!!Louise B.
I wouldn't recommend Uhaul to anyone. The entire experience was a - 0.Ronnie S.
There's nothing I can say when it's great customer service fast and courtesy along with that...it can't get any better ....Kelly was very professional with a welcoming smile.MARY B.
Customer did not leave a comment.Dieusel F.
So they charged me 43 dollars for mileage, but here's the thing, they gave me 10 Extra miles which got me to 54 miles . It's 44cents per mileage, and I only drive 55 miles why did I get charged 43 dollars I'm not sure but I will definitely be finding out in the morning.Dawanshe A.
The best uhaul place I've been to thus farLajuan B.
Customer did not leave a comment.Alonzo B.
Customer did not leave a comment.Deva W.
The facility was not open for pick up as reserved; however, the owner took responsibility and was very professional about the experience. I was impressed!Wanda M.
Customer did not leave a comment.toussaint K.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.De'Andre R.
No other uhaul place has this type of supreme service. Hands down one of the most professional spots on the planet.Monroe L.
Sign on door said they were open, but door was locked. No one answered the phone. The online check out was unnecessarily arduous. Never plan to rent frkm uhaul again.Ellen S.
Customer did not leave a comment.Reginald C.
Customer Service was awesome!!!!!Tanya J.
Be kind and respectful to all customers.Anita G.
Customer did not leave a comment.Kelsey M.
Customer did not leave a comment.OYUKI A.
Frustrated and disappointed. I reserved a cargo van, but when I came to pick it up, the customer who'd rented it before me failed to bring it back. So I had to take a larger truck. Fortunately the rep gave it to me at the cargo van price. But the price per mile was not adjusted. Moreover I was told it would be .79 a mile, only to realize I was charged .99 a mile. He told me he had mistakenly quoted me the weekday per mile price initially, rather than the more expensive weekend price. While I do sincerely appreciate the rep for adjusting the basic rental price, overall I must admit it was a disappointing and frustrating experience.Stephen B.
Customer did not leave a comment.Russell B.
Customer did not leave a comment.Ahna M.
Always a pleasure at this location!Ahna M.
Excellent customer serviceMillard J.
Customer did not leave a comment.Sharmaine O.
well let's start off here I had a van that broke down 40 miles after having it for the full tank of gas and it drove like 12 miles and it was on empty got ran around all day by Uhaul and I think the lady I rented the van from NADA Mansi is me my money back my full deposit and $85 for what I had lost and gasDaniel G.
Customer did not leave a comment.Patricia O.
I was very pleaseSamuel F.
Customer did not leave a comment.PEGGY C.
I scheduled my reservation for 2:00pm and I wasn't able to get my truck until 4:00pm. The worst uhaul experience ever. Will not be renting from here again. The agent who called me this morning was rude and very disrespectful. Terrible experience overall.Kalif M.
One of my best customer service experience. The person that waited /rented me the truck was very pleasant; showed me that there are still people that appreciates and cares to help their customers. Very helpful, knowledgeable and professional.Terry W.
Nothing! It was quick and easy... excellent customer service!Alvin P.
Customer did not leave a comment.Jaime D.
Kelly made the process easy and quick. She is a pleasure to talk to.Katina H.
reasonable price, quick checkout and the right vehicle for the job.Miles S.
Staff was quick and helpful during the whole process.SHANE O.
Something was spilled inside the vehicle and had not been cleaned. Would've preferred that to be addressed before renting to the next customer.Kevin T.
Don't use the mobile option.Jaamar K.
Mrs. Janet was very helpful and friendly. The truck worked like a charm.SAMUEL B.
Customer did not leave a comment.DARA W.
Customer did not leave a comment.DARA W.
Yes Absolutely Professonial ; friendly?Tammy C.
Customer did not leave a comment.Onaury V.
I needed a dolly to move the furniture that I was picking up. I was told none was available..I didn't ask for one initially. So I had to go to another U haul location for the dolly. Everything else was ok.Lorraine H.
Kelly and Janet are awesome!! You have the BEST running that facility. They are professional, people person and very helpful. I feel warm and welcomed when I enter. Thank you so much.Sean H.
Customer did not leave a comment.lashondra W.
Customer did not leave a comment.Nikki C.
The rental was great. A nice truck that came in handy at a stressful time (moving). Kelly, the manager, was wonderful. She offered great advice and helped us make sure we had what we needed.Cody A.
Lied about gas! Overcharged meSHACOLA A.
I need to have some pick up U-Haul trucksROY B.
Make sure dolly's are availableTammie B.
Customer service was outstanding at this location!Ronnie A.
Hello On-line you gave me a choice of dolly to use I choose the appliances dolly because I had a washer to move and bedroom. When I went to compass the sales lady said they didn't have any dollies I was disappointed I needed that dolly. The only thing is if you say you have it on-line please try and have it at the store. U-haul is a good company you are the truck I use every time and I will continue to use u-haul please get it together at compass Thank yoyCheryle A.
Customer did not leave a comment.La'Mahr M.
Customer did not leave a comment.shirleta S.
Customer did not leave a comment.Douglas G.
Customer did not leave a comment.Shay S.
Customer did not leave a comment.Magalis M.
Customer did not leave a comment.Magalis M.
Customer did not leave a comment.Elizabeth F.
Excellent customer service..... love love loved Janice.Kurie W.
Customer did not leave a comment.Patricia G.
Great Customer ServiceBrittany L.
Very friendly and helpful..June T.
Customer did not leave a comment.Christopher D.
Change nothing, the young lady who served us was very friendly and absolutely Charming it was a pleasure doing business with her, would definitely go to this location againDaniel E.
Customer did not leave a comment.William J.
Thanks, Kelly and Janet for your outstanding customer's services! Thanks for doing your best to ensure I was satisfied with renting a truck for moving and storing my belongings in an affordable good clean location. Your customer's service is friendly and professional and I truly appreciate it.Carrie F.
All service was excellent!Maiku M.
Awesome experience!Norma L.
Customer did not leave a comment.Amanda J.