Customer Reviews for Compass Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Compass Self Storage

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Kevin T. on

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Something was spilled inside the vehicle and had not been cleaned. Would’ve preferred that to be addressed before renting to the next customer.

Jaamar K. on

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Don't use the mobile option.

SAMUEL B. on

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Mrs. Janet was very helpful and friendly. The truck worked like a charm.

DARA W. on

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Customer did not leave a comment.

DARA W. on

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Tammy C. on

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Yes Absolutely Professonial ; friendly?

Onaury V. on

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Customer did not leave a comment.

Lorraine H. on

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I needed a dolly to move the furniture that I was picking up. I was told none was available..I didn't ask for one initially. So I had to go to another U haul location for the dolly. Everything else was ok.

Sean H. on

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Kelly and Janet are awesome!! You have the BEST running that facility. They are professional, people person and very helpful. I feel warm and welcomed when I enter. Thank you so much.

lashondra w. on

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Nikki C. on

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Cody A. on

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The rental was great. A nice truck that came in handy at a stressful time (moving). Kelly, the manager, was wonderful. She offered great advice and helped us make sure we had what we needed.

SHACOLA A. on

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Lied about gas! Overcharged me

ROY B. on

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I need to have some pick up U-Haul trucks

Tammie B. on

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Make sure dolly's are available

Ronnie A. on

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Customer service was outstanding at this location!

Cheryle A. on

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Hello On-line you gave me a choice of dolly to use I choose the appliances dolly because I had a washer to move and bedroom. When I went to compass the sales lady said they didn't have any dollies I was disappointed I needed that dolly. The only thing is if you say you have it on-line please try and have it at the store. U-haul is a good company you are the truck I use every time and I will continue to use u-haul please get it together at compass Thank yoy

La'Mahr M. on

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Customer did not leave a comment.

shirleta s. on

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Douglas G. on

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Shay S. on

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Magalis M. on

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Magalis M. on

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Elizabeth F. on

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Kurie W. on

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Excellent customer service..... love love loved Janice.

Patricia G. on

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Brittany L. on

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Great Customer Service

June T. on

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Very friendly and helpful..

Christopher D. on

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Customer did not leave a comment.

Daniel E. on

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Change nothing, the young lady who served us was very friendly and absolutely Charming it was a pleasure doing business with her, would definitely go to this location again

William J. on

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Carrie F. on

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Thanks, Kelly and Janet for your outstanding customer's services! Thanks for doing your best to ensure I was satisfied with renting a truck for moving and storing my belongings in an affordable good clean location. Your customer's service is friendly and professional and I truly appreciate it.