I was pretty upset since the store i selected had the truck I selected available when I made the reservation. The day before I got a call to change the pickup location which was about 10 miles away leading me to pay around 20 to 30 dollars more than I should have had to due to mileage charges and gas. Not happy about the additional fees, felt like I was forced to pay for something I should not have and probably wont rent uhaul again.
John R
Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I didn't have a cell phone so they said they couldn't rent me a truck
Jennifer AThe company and George were simply wonderful especially considering the unusual circumstances that I ended up having . I would highly recommend this company they were wonderful.
EDWIN KHelpful and nice
Bethany L