Customer did not leave a comment.
Csaba P
Customer Reviews for Complete Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The person who managed our reservation and rented the Truck was enormously helpful. Very customer focused.
NIZAR LI am very satisfied
JOMER OIt's a convenience store busy environment with customers being served by one attendant and waiting in line to be served. Should be a dedicated person serving U Haul customers. Otherwise, all went well.
GIHAN DEven though we had filled up, we were short by less than 1/16" of gas. However, we were charged $21 for the difference. I told the attendant I would take the truck across the street to put in about $5 worth of gas to cover the missing amount, but he had already processed the charge. I feel this was a sneaky move to charge the customer more money, I did not find that good customer service.
NESTOR PThat was my worst experience I had with customer service. They didn’t have any clue about customer service. The truck was under a load of snow and very dirty inside. I had no idea that I have to clean the truck inside out on the day of my moving when i had stress to run on time.
KIANOOSH NReference id: 5089137 Check this reference id and you’ll know what happened with me in my last booking. Very disappointed only this time…. Hoping something better outcome i am going to see soon
GOVIND BCleaning and transparency on fuel. Every customer will not take any photo for fuel before trip, When they returning they are asking more fuel which I don’t see before trip. With out customer confirmation they are charging from credit card directly. I filled gas 80$ for 116 km. Thnaks Upender 778-798-1080
UPENDER MI am charged more than it should be
ENVER KFront wheel needs alignment, it vibrates when driving over 80 km/h
bayani eThe reservation, pickup and return service went very smoothly. The only reason the 20' truck was a bit dirty is because I had to upgrade from a 10' truck at the last minute. No fault of U-Haul. I would definitely use U-Haul in the future should the need arise.
Lezly HNone so far. Good service, great vehicle, easy to use. Mobile return was very convenient. Thank you.
MARLON CThis location people are scam. They don’t give clean trucks and charge you the cleaning fees for it.
NISHCHAY CEasy, helpful and friendly
HARVEY NStaff was great truck was terrible.
HEATHER KI was able to pick my truck rentals without any hassles. Smooth Process.
Abraham CThe truck had too much play in the steering wheel. Person at store got a little rude because I was late with the truck.
Nicola RThey charge me 9 liters of gas and I run 10 kilometers it’s impossible.
Andres FExcellent customer service although I reserved a furniture dolly and it wasn't available upon pickup.
Amir PConvinience opened late. I supposed to pick up a truck at 9am
Junsung LThe equipment was non existent. They disregarded our booking and gave us the truck one hour late without the equipment we booked ( 2 appliance Dollies and 12 furniture pads) we received one regular Dollie and 6 pads. They caused us to be late and they didn’t provide the equipment we needed furthering our delays
ADEN B