Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No signage anywhere for this business location. I had to ask the locals for information and they pointed me in the right direction. Just pure chaos which made a bad day even worse. I will NEVER EVER rent from U-Haul ever again!
Serge P
Rating:
5.0
Customer did not leave a comment.
Pedro B
Rating:
5.0
Customer did not leave a comment.
JOHANNES K
Rating:
5.0
Customer did not leave a comment.
MARGARITA G
Rating:
3.0
Customer did not leave a comment.
Nahin O
Rating:
5.0
Customer did not leave a comment.
REISEL P
Rating:
5.0
Very grateful, thanks a lot
yanet r
Rating:
5.0
Customer did not leave a comment.
OSCAR C
Rating:
5.0
Excelente servicio y atención
YOSLAN G
Rating:
5.0
Customer did not leave a comment.
ALEJANDRO G
Rating:
5.0
Customer did not leave a comment.
Robert W
Rating:
5.0
Customer did not leave a comment.
Nina S
Rating:
2.0
Customer did not leave a comment.
JAIRO G
Rating:
5.0
Customer did not leave a comment.
Yunairis G
Rating:
5.0
I rented a 20' U-Haul. The process was super quick & easy. Juan Carlos' customer service was fantastic. Thank you! I will go to this U-Haul for all my moving needs.
JORGE D
Rating:
5.0
Customer did not leave a comment.
James G
Rating:
5.0
Customer did not leave a comment.
carlos P
Rating:
5.0
Customer did not leave a comment.
ALBERTO M
Rating:
4.0
Customer did not leave a comment.
Lesmany n
Rating:
5.0
Customer did not leave a comment.
Mariajose B
Rating:
5.0
Excelente Atencion
Yuleida l
Rating:
5.0
👍
Edward B
Rating:
5.0
Customer did not leave a comment.
Carlos L
Rating:
5.0
A great experience.
Alejandro P
Rating:
5.0
Service was quick and I got everything I reserved. The trailer, the dolly and mats. Check in and out was quick and easy. I would recommend this location to a friend
Ana M
Rating:
5.0
Customer did not leave a comment.
ODILIO V
Rating:
5.0
Customer did not leave a comment.
Mikel R
Rating:
3.0
Customer did not leave a comment.
PEDRO C
Rating:
5.0
Customer did not leave a comment.
michael f
Rating:
5.0
Best place to get the U Haul equipment in Miami.
Sergio S
Rating:
5.0
Excelente atención , profesionalismo y cooperación .
David V
Rating:
5.0
Everything excellent
Luis P
Rating:
4.0
BETTER TRUCKS
Ashwin B
Rating:
5.0
Customer did not leave a comment.
Samantha D
Rating:
4.0
El Ford de 15st revisar la dirección y señal del motor en la Pizarra Prendida.Pero en General todo Bien y Gracias al Señor Juan Carlos
Ifrain M
Rating:
5.0
Customer did not leave a comment.
Ileana L
Rating:
5.0
Very good customer service. The staff was friendly and polite.
DULCE M
Rating:
5.0
Great U-Haul location
Mario J
Rating:
5.0
You can't go wrong renting from this location.
Sergio S
Rating:
5.0
1. Truck Shifter does not lock into park 2. Windshield is cracked 3. Wipers were loose and fell off arm 4. Trailer ratchet strap on drivers side should be replaced. 5. Trailer light connection comes loose during driving causing loss of break lights
Enrique P
Rating:
5.0
Customer did not leave a comment.
Pedro J
Rating:
5.0
Todo bien
Jorge H
Rating:
3.0
Customer service was friendly and courteous. The truck was clean, but one of the chain of the roll down door was broken, and we had difficulty opening and lowering the door. Also the a/c of the truck did not function, so the drive to Apopka was without air conditioning.
Diosdado R
Rating:
5.0
Customer did not leave a comment.
ANTONIO I
Rating:
5.0
2nd time I pick/drop at this location. Juan Carlos and his staff are super nice, very accommodating and professionals. I'll do it again if I have to.
LEONEL S
Rating:
5.0
Excellent customer service
Danielle W
Rating:
5.0
Great service fast convenient location
David W
Rating:
5.0
Customer did not leave a comment.
Mario H
Rating:
5.0
Customer did not leave a comment.
KRIS K
Rating:
5.0
Customer did not leave a comment.
CARLOS M
Rating:
5.0
Nicole and the owner took great care of me! In and out in less than 5 minutes and the return was even quicker. Thank you guys!
DANIEL D
Rating:
5.0
Super simple pick up and drop off
KEVIN S
Rating:
5.0
Customer did not leave a comment.
Allen R
Rating:
5.0
Customer did not leave a comment.
Nestor P
Rating:
5.0
Customer did not leave a comment.
RAUL B
Rating:
5.0
Customer did not leave a comment.
LUIS A
Rating:
5.0
Excellent costumer service
Manuel P
Rating:
5.0
Nothing needs to be improved everything went smooth couldn’t ask for a better experience.
KEVIN S
Rating:
5.0
Best place I’ve ever rented from in all of.Miami. Thanks!
ELIO G
Rating:
5.0
Customer did not leave a comment.
JOSE R
Rating:
5.0
Customer did not leave a comment.
JORGE P
Rating:
5.0
The gentleman working there very helpful
ENRIQUE C
Rating:
5.0
Juan Carlos, was amazing 👏
SURISADAI S
Rating:
5.0
You guys are excellent
JORGE E
Rating:
5.0
Customer did not leave a comment.
SERGIO S
Rating:
5.0
Customer did not leave a comment.
JOSE R
Rating:
5.0
Excelent
ALVARO R
Rating:
5.0
Customer did not leave a comment.
LISET C
Rating:
5.0
Todo bien
LISDAN A
Rating:
5.0
Excellent service
JUAN V
Rating:
5.0
Customer did not leave a comment.
ADRIAN B
Rating:
5.0
Excelente atención
JORGE G
Rating:
5.0
Customer did not leave a comment.
GRISELDA C
Rating:
5.0
nothing everything on point
JOSE M
Rating:
5.0
Customer did not leave a comment.
Aymee G
Rating:
5.0
Customer did not leave a comment.
INDIRA M
Rating:
5.0
Todo muy bueno, superbien la atencion. Muy buen
PEDRO R
Rating:
5.0
Customer did not leave a comment.
IRMA B
Rating:
5.0
Very good, friendly and profesional, Thanks.
CLAUDIO S
Rating:
5.0
Customer did not leave a comment.
Mike P
Rating:
5.0
Customer did not leave a comment.
Joel C
Rating:
5.0
Lo maximo
LAZARO M
Rating:
3.0
Customer did not leave a comment.
JOSETTE P
Rating:
5.0
Lo maximo
LAZARO M
Rating:
5.0
👍
OSCAR R
Rating:
5.0
Customer did not leave a comment.
OMAIX M
Rating:
5.0
very helpful and friendly
ERNESTO V
Rating:
5.0
Customer did not leave a comment.
ADRIAN L
Rating:
5.0
Excellent service
JUAN V
Rating:
5.0
Great customer service
JUAN F
Rating:
4.0
Park the trailers in a cleaner area.
WAYNE A
Rating:
5.0
Both Juan Carlos and Nicole assisted us with the rental process which was extremely easy and only took a few minutes. The 15 foot truck we rented was in new condition. We were very pleased with the condition, cleanliness of the vehicle and the courtesy received by Juan Carlos and Nicole. I would definitely use they’re services again and highly recommend them to others. Two thumbs up!!
REYDEL M
Rating:
5.0
Juan Carlos excelente persona
JAVIER M
Rating:
5.0
Friendly, fast service. They have a wide variety of trucks and trailers.
EDDIE C
Rating:
5.0
Customer did not leave a comment.
DENIS D
Rating:
5.0
Customer did not leave a comment.
JORGE S
Rating:
5.0
Friendly service. Fast service. Will rent again
ALVARO S
Rating:
5.0
Customer did not leave a comment.
JORGE V
Rating:
1.0
Very dissappointed, I got charged for extra mileage, 17 miles to be exact, when I didn't even drive that much. Would never rent again.
