VERY GOOD CUSTOMER SERVICE, ALWAYS QUICK AND EASY SERVICE.kewal S.
Customer Reviews for Computer & Satellite Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Szabolcs K.
Owner is very flexibleALEXANDRA R.
The pickup location provided to me was very far away from my place in mississauga. Other than this when we took truck, it had no oil in it. Literally empty and luckily we saw the oil warning indicator. What if we didnt checked and truck went broker whilst it was fully loaded in middle of highway??? Its surprising that Uhaul is not keeping good controls on their truck's maintenance. Very disappointed to see this state of affairs. Uhaul improve your services and I know you also had data breach of your customers. Looks like your customer focus is gone or subsidised.Yousuf K.
Truck was super clean and store owner was well experienced and no wait time she help us quickly for dispatching truck. We will use this store again pl keep it up.ontario khalsa d O.
Unprofessional staff charged me 154 for 20 miles when I went there told me by mistake we charged you I was keep calling for week when I went there they were asking for proves and receipts hopefully I had it but they treated me very wrong they made fun of my dad that he can't speak English but he can drive when I showed all proves they are saying we have different thing in system maybe some trainee by mistake did it it's okk I can understand it's process but once they refunded me they start talking that why people so much into money 115 dollars are not small amount and it's my hard earned money why should I waste it . Please hire some professional and nice peopleBalraj Singh S.
Customer did not leave a comment.rodger C.
Firstly, this location was not close to my homes and though I was informed that since the location is away I will be charged 69 cents per km and it looks like the full charge has been applied per kmUdupi S.
Customer did not leave a comment.Uros S.
The agent needs to give her undivided attention to the customer while processing the transaction and not be on a social video call. Religious chanting in another language is also not appropriate for a place of business.Albert N.
Customer did not leave a comment.Alexander M.
Best uhaul service I ever had the truck was really clean and smells so amazing. I will definitely go back here to get another rental if I need to.Alim M.
Preet has always been very accommodating and helpful! Always had a positive experience here.amna R.
Customer did not leave a comment.Ronald B.
Quick and easy rental process.loftus M.
Good location and helpful assistance. Recommended locationjasmeen K.
Very good service , easy and check in. Very clean trucks.MAKHAN M.
Good servicePRIT PALSINGH P.
Rude people in this outlet, hard to understand got a scam alert from my credit card company.alfred B.
Good good location always would be #1farooqui B.
Customer did not leave a comment.Scott M.
Preet is very helpful. I'd definitely recommend this location to try. Looking forward to use them again. It's always a pleasure preet. Montekamruzzaman M.
main issue was equipment (15') wasn't there when I arrived, and only thru luck (an early return) got managed to get something (smaller 10') also had arranged/reserved a utility cart and was (initially) told they didnt have one (again luckily one was found) much prefer a 'dedicated' (not retail store) locationCHRISTOPHER H.
Excellent servicePrayas P.
1. I called to rent a Van they said that they didn't have it available at Pape, so they transfer me to missisauga . 2.Made a reservation with 2 days in advance yet when the driver got there they didn't have a Van as I was promised, they said that the Van that we've reserved had a problem so the only option was a Truck. 3.They asked the driver for his Visa card when I was very clear that the driver wouldn't be paying for that, when I called 2 days ago I gave them the card number yet the driver was charged. 4. Hang up on me 3 times.Ruben A.
Customer did not leave a comment.Arman S.
Open early not 9:00amSUDHIRK S.
Truck had heavy cigarette smell inside. CDW was not authorized by myself and was on the invoice. Yet to receive a call back regarding that error.john L.
Customer did not leave a comment.MOHAMMADAKEF ABD A.
Customer did not leave a comment.LOVENISH M.
Customer did not leave a comment.STEPHEN C.
Customer did not leave a comment.carl B.
Amazing service they great job every timePavel S.
Great locationJAGJIT S.
I'm very happy with the service at location. Fast document filling, flexibility , super clean trucks and everything is amazing . Highly recommendedPavel S.
Customer did not leave a comment.Samir D.
Customer did not leave a comment.manbinder S.
Easy to deal with Preet at this location and she was able to at the last minute upgrade the truck to a larger one since one was coming back previous nightMahinder B.
It was awesome experience at this locationJASPREET S.
Customer did not leave a comment.Clive S.
I ALWAYS RENT FROM THIS LOCATION, VERY HELPFUL PEOPLE. EASY PROCESS.OWNER IS VERY PROFESSIONAL KNOWS HOW TO DEAL SITUATIOS, LAST MIN HELP. PLEASE KEEP IT UPMANPREET S.
Good serviceShantharam B.
Customer did not leave a comment.Will S.
Customer did not leave a comment.Tristienne C.
My picture said I had over 1/2 in gas and her picture said the same thing but she still changed me $17 for gas even after I told her I put in $10 ! If the truck was clean in side I would not of said anything but I have rented lot of your truck and they are all wise clean !Bruce B.
very good service, clean trucks. specially preet help us always last minute, please keep it upMANPREET S.
Customer did not leave a comment.amna R.
It took almost an hour to get the vehicleAnil Kumar E.
Have a better customer service representative that does not attempt to overcharge you (twice) and can actually solve customer issues professionally. DO NOT recommend this location at all.Deshawn W.
I was promised i will get $50 compensation and now no one is answering and also i got the truck with very little gas and although i got $22 credit for that When i had to refill it, i paid $80 to get back to 1/4 so the credit should be more than $22 and also i was about to run out of gas in the middle of the highway so i had to endure this problem that I wasn't supposed to endure just because the person before me didn't fuel the truck so i had to pay for the consequences?Tawfiq A.
Customer did not leave a comment.VANSHIL M.
Customer has nothing to do with U-Haul limited inventory of the 20' trucks. I was forced to return the truck to the pickup location instead of dropping it in Hamilton location which is 5 mins away from my home. Instead, I had to stuck in traffic for 3 hrs, drove and paid for the extra miles which has to be handled by U-Haul and not to be charged to customersAhmed A.
Customer did not leave a comment.Opinderjeet Sing S.
Customer did not leave a comment.Wadih A.
Preet provide good customer service, this is my favorite location.we r renting since 2015 always happy.ajay R.
Very politely service, specially preet always help us last minute. We r very happy.trucks r always Clean pl keep it upajay G.
Excellent customer service and Preet is very friendly as well very, very helpful with finding sizeable truck that we need. She is amazing person to communicate with.NAZNIN R.
Customer did not leave a comment.Madheswaran P.
Customer did not leave a comment.mike J.
Highly recommended to anyone who wants to rent a truck and get deserving respect and customer service.jind kaur decors J.
Great serviceEsteban M.
The owner lady is really helpful and polite.jind kaur decors J.
Extremely good service from the owner. She is good and very helpful. Highly Recommendedjasmeen K.
This whole experience was a disaster. After booking online and accepted by the system, I received a call telling me the location I booked my rental didn't have the 15' truck, and provided me a new location (Queen st. N). That's fine but after I received text confirming the location and asking me to check in online, I tried checking in but noticed the booking location was still the original location. I called three times asking your service agent to correct it. First time was transferred to a number with a 60 min wait time. Second time gave me a new number to call. Third time confirmed with me the location (Queen st) will have the truck ready when I pickup. When my pickup time comes, nobody at the location and it was closed. Had to call again and the agent said it was not set up in the system, and asked me to go to the third location 14 km away to pick it up. This whole experience was a joke!!Wei X.
Above and beyond customer service by Ms.Preet. Highly recommended for truck bookings. She is warm and very helpful. Helped at last minute booking.SHUBHAM H.
Customer did not leave a comment.Martin I.
Very satisfied with everything. Will use again for surejohn K.
Good and Organized Staffrajinder S.
Customer did not leave a comment.Paranjit N.
She treated us with a big smile on his face and service very quickly always she help us on last minute.Harmandip Singh H.
Very good and professional service, specially preet is helpful. Love this location.this is my favorite location.gurmeet A.
NOT COOPERATIVE , LIAR AND FALSE COMMITMENTS , UNPROFESSIONAL AND ILLITERATE STAFFKARTIK S.
Excellentarvinder paul S.
Well let's see here. When returning the truck to cash out they did a number on use about the kilometers to miles. They never told us that up front. So instead of me giving the 150 dollars now it's 300 dollars double the price.maria G.
Customer did not leave a comment.Darveen V.
Customer did not leave a comment.VIPANKUMAR R.
Customer did not leave a comment.Alimuddin A.
Customer did not leave a comment.NAVDEEP S.
Customer did not leave a comment.Kenneth M.
Customer did not leave a comment.amna R.
Vehicle was old.Abhishek H.
there trucks are always clean and sanitize, and excellent service by Preet no matter how busy she is. That is the reason she is busy all the time. Please keep it up, this is my favourite location, beacause of quick service.aman G.
I always come here for my U-Haul rentals. The owner is amazing and she always tries her best to help. Be reasonable and nice and you will get amazing services. Trust me, she really does care. Ive been coming here for the last 4 years. Always been extremely happy!Hudson L.
No comments this location too good need no comentsfarooqui B.
Customer did not leave a comment.ping L.
Preet is Amazing!!!jind kaur decors J.
Customer did not leave a comment.Harman Preet S.
Good locationfarooqui B.
Customer did not leave a comment.Dwight R.
Customer did not leave a comment.saqib S.
Customer did not leave a comment.Harman Preet S.
i am very disappointed with the service i received. i definitely wont be referring anyone or using your service again.albert C.
Customer did not leave a comment.Bhupender S.
Customer did not leave a comment.eugene L.
Upon arrival I was unable to pick up using my mobile device as there was an alert on my account. I am very disappointed in the customer service aspect with the company. At no point in the reservation process did I receive anything to say that I would be unable to pick up the truck. After calling in for support and calls being dropped 4 times (40 minutes later) I discovered that a discrepancy that was supposed to be removed from my account back in April was still there and due to my last rental being returned 15 minutes late I was not able to rent. After yet another 15 minute call finally the truck was released. I understand completely that you have systems in place BUT communicate with your customers!!!!!!!!!!!!!!!!!Trace J.
Uhule is good SarvesPAWAN K.
The location and pick up place was completely fine. The reservation agent (through Uhal call center)who booked for me was for a wrong pick location. I need to spend $50 more and two hrs of my time for this mistake. I will never recommend and use Uhal again.Dipak P.
Highly recommended with this locationJasmeen K.
I did not sign for Safe Move which I was charged $15.00 I have a reciept for $20 in fuel, yet there is a charge for $50 for fuel and I only drove 48 miles. That is 34 litres of gas for 45 miles. Ridiculous!! The van was filthy with gravel and drywall remains in the box, The dolly banged around because it CAN NOT be secured. Criminal rip off id my rating.John O.