what you can do to improve for the next customer is to advise them to go to rent their truck from this location 6965 Davand Dr #11NOUHAD A.
Moving Truck Rental in Mississauga, ON at Computers & Satellite Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Mississauga, ON L5T1Y6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Thank you Ms.Preet for all the help.Amit A.
Truck had a significant amount of body damage to it. Also a major air or sound leak in the driver's door it seems.ANDREWMICHAEL J S.
ordered blankets and did not recieve any. on reservation it said total would be about 68$+ tax. upon picking up vehicle i was charged 100$SHAWN H.
No instructions were provided on where the vehicle would be parked or on key location. We wasted 30 - 40 minutes figuring it out. We were not informed in advance that they would not have our furniture dolly or blankets available which made our move extremely challenging. I would have planned accordingly but only found out one I opened the back of the truck. The back was full of debris and even shattered glass. The one standard dolly was just thrown in the back and not fastened to the bracket. There were two opportunities, prior to pick up, for the customer service rep to give us a better idea of the steps we are to follow when picking up after hours as I asked them what we would have to do. Both times neither of them wanted to help and simply brushed us off saying the link will prompt us through the steps. This is poor customer service. The nature of time constraints during a move require proper planning and UHaul did not make it any easier. We are quite dissatisfied with U-Haul's service and will NOT be using it again.Mario R.
I booked the truck to pick up at 5 pm but the attendant called me around 4 pm because she has to go home. She was very rude and the truck was not in good condition. The door was left wide open and the truck was at different locationTSERING D.
Great customer service. I misunderstood the process but each time I called in the agents were very helpful in explaining things to me. Keep it up!SHAZAD A.
The truck was in an empty lot. I had ordered dollies and blankets. I got a call from the location the night before at 9:30 pm telling me that they don't have any blankets. I got a call from Uhaul's rep couple of days before confirming all equipment will be there. Then in the morning, the truck did not have any dollies either. I was in a complete bind. I was not happy with the whole experience as I had to arrange for dollies last minute while my movers waited. I had to move heavy furniture without the blankets. I am completely disappointed. Moving is already stressful, I could have done it without this additional stress.SUJEETPRAKASH B.
All is well with your location. The manager is excellent. ThanksVISHNUDATH R.
First of all, the owner was incredibly rude. She demanded information and told us not to call her at the time of our pick up because she would be sleeping (even though her hours of operation were listed as open.) she sent us to a different location NOTE: her trucks are not actually kept at that location, she keeps them stored elsewhere and doesn't tell you until 10pm the night before! Because of this other location, you cannot check in online as the gps picks up the location as the wrong address. Nothing but absolute stress dealing with her and her location. I do not recommend at all!Vito C.
I just drove 27kms. I was told gas is full and bring it back full. When i filled the tank before returning, i was shocked that i ended up filling $20 in gas. When i told the owner, she said I don't know. Truck was not clean at all. It was all dusty and dirty. Specially the steering wheel and dash. Last but not least, customer service was pathetic, entire time from my walk-in the store and till i got the keys, she was busy on phone with somebody. Very unpleasant and unprofessional.Abdul Mateen S.
Please install the lockbox for drop off the key when you are not in the office. Thank youKIM T.
The vehicle was not clean. The mirror was covered with snow with no shovel to remove it.Saurabh S.
Support this location it the best personal service "give some new truckfarooqui B.
Although it was cold outside and the weather was not the best. The vehicle was dirty and I couldn't see out of the side mirrors. I'm not expecting the body of the vehicle to be cleaned, but the side mirrors and windshield should be kept cleaned. Just a recommendation, not a criticism.HUGH A.
Written directions on how to return keys after hour as there are no key drop box at this location.Samuel K.
Had a great first time experience.ELIZABETH F.
Engine light was on. There was garbage in the truck. There were no dollies. Truck was in a bad condition overall.Nour F.
We are extremely happy and satisfied by the quality of service provided at this U-Haul location. Cargo Van and truck rental are well managed in this branch. we do rent on a frequent basis and we recommend this location for u-haul rentalNOUHAD A.
Terrible customer servicejoao L.
We definitely do not have a good experience we ordered a 26-footer and up for the 20-footer and had to drive it back to Mississauga you were discounted on that truck but because it wasn't big enough we had to order another truck so I had to end up paying another $238 for the second truck in my eyes this was a big fail I shouldn't have had to do three trips to bring my house Goods to the new home in BarrieDelton A.
Pick up and drop off was quick and Preet was very accommodating with our needs.LEE S.
Even though on the web it say the place is open till 7pm, when we arrived there it was closed and when I called the number she said she waited till 1:45pm (I was supposed to be be there by 1 we were there 1:55pm) and left that she had some urgent work. We had to wait for 45 minutes to the truck. This is not uhaul. I booked with the impression it was uhaul not uhaul franchise.Rexton F.