Customer Reviews for Computer Essentials
(U-Haul Neighborhood Dealer)

486 reviews

1280 Eatonton Rd   Madison, GA 30650

(706) 438-4193

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 438-4193

1280 Eatonton Rd
Madison, GA 30650

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Jacob B 
Rating:
5.0

Customer did not leave a comment.

Mira E 
Rating:
5.0

All went smoothly

Jeffrey G 
Rating:
5.0

Ted is so friendly and accommodating. It's so easy to pick up and drop off. Highly recommend!

Lynda H 
Rating:
5.0

Customer did not leave a comment.

Steve B 
Rating:
5.0

I rent from uhaul often and always choose Computer Essentials for my rental location. Ted is the nicest person you could ever meet and such a pleasure to do business with. A++++

Jason D 
Rating:
4.0

Poor internet cell service made it challenging to do the mobile return.

Andrew C 
Rating:
5.0

Customer did not leave a comment.

Laura S 
Rating:
5.0

Ted was a great person to work with. He was there to meet us upon returning the truck. Good customer service!

Matthew L 
Rating:
5.0

Very easy to dropoff equipment. Great service.

Betty B 
Rating:
5.0

Customer did not leave a comment.

Lynda H 
Rating:
1.0

The discounted rate for dropping off here was a scam and a rip off

Philip F 
Rating:
5.0

Customer did not leave a comment.

Shannon J 
Rating:
3.0

Inside of vehicle was very dirty and had trash from previous renters inside.

Charles J 
Rating:
5.0

I received excellent customer service. Nice, personable service provider.

SANDRA S 
Rating:
5.0

Customer did not leave a comment.

James N 
Rating:
5.0

Customer did not leave a comment.

Calvin T 
Rating:
5.0

Excellent customer service!

Wendell B 
Rating:
5.0

Customer did not leave a comment.

Patrick L 
Rating:
5.0

Customer did not leave a comment.

Jeff G 
Rating:
3.0

Customer did not leave a comment.

SEAN G 
Rating:
1.0

Van was filthy, and I was charged a cleanup fee when I had to clean the damn thing before I could use it. Apparently the gas level was falsely reported prior to me renting it because it had three quarters of a tank of gas when I got in it and over 3/4 when I parked it upon return and i was charging additional $27 for gasoline

Nichole T 
Rating:
4.0

Customer did not leave a comment.

Don H 
Rating:
5.0

Very smooth, easy experience. Ted does a great job and will always be my first call when looking to rent a trailer, truck, or dolly.

Jamie H 
Rating:
5.0

Customer did not leave a comment.

Felicia H 
Rating:
5.0

Customer did not leave a comment.

Steve K 
Rating:
5.0

Customer did not leave a comment.

Heidi C 
Rating:
5.0

Fantastic equipment for reasonable price. Courteous staff. Overall a great experience.

Scott H 
Rating:
5.0

Friendly and helpful Staff

ANTHONY A 
Rating:
5.0

The gentleman who helped me, I think his name was Tim, was very nice

Robert R 
Rating:
5.0

I have rented several trucks & trailers from here. Super friendly & easy, everytine!!

DAVID G 
Rating:
5.0

N/A

Teyonna M 
Rating:
5.0

Nothing it was easily accessible and Ted was really nice.

Linsey W 
Rating:
5.0

Excellent customer service

Ted W 
Rating:
3.0

Dropoff location looked a little sketchy and location was unattended with phone number to call. However, person showed up within 5 minutes of calling number to help unhitch the trailer and finish drop off process. Uhaul needs to add Jack's to the bigger trailers. I could not have lifted the tongue on the 6x12 foot trailer by myself to do a "self drop off" process as the tongue weight is too heavy.

Charles W 
Rating:
3.0

I did the late drop-off so the location was closed. Easy enough to park the truck as it's right on the main road. It appeared clean on the inside but again, the door was locked and no one was there.

amelia b 
Rating:
5.0

Customer did not leave a comment.

Eleazar H 
Rating:
5.0

Customer did not leave a comment.

Melissa S 
Rating:
5.0

Ted is a very nice person he puts the customer first I recommend the Madison location very highly .

Steve R 
Rating:
5.0

Customer did not leave a comment.

Chandler S 
Rating:
5.0

Great customer service everytime

VIRGIL W 
Rating:
4.0

Customer did not leave a comment.

Bobby A 
Rating:
5.0

Customer did not leave a comment.

bob s 
Rating:
5.0

I had a problem with my car and needed to switch from a trailer to a truck.Ted went out of his way to find me a truck and came in on his day off to rent it to me. I was back on the road in no time and didn’t have to pay for another night at hotel. Thank You Ted!

Shannon C 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH B 
Rating:
3.0

My initial reservation was 5.7 miles from my home in Greensboro GA. I received an email switching me to a pickup location in Buckhead GA, 13 miles from my home. Then I received a third email switching me to Computer Essentials in Madison GA, 18.5 miles from my home, 31 minutes away. This resulted in an additional 37 miles and 1 hour of my time to return the equipment. I asked both locations if I could drop the equipment at my original pickup location in Greensboro and told I would incur a large drop fee. I should have able to drop the equipment in Greensboro and not incur a drop fee.

CHET H 
Rating:
4.0

Customer did not leave a comment.

Jamie W 
Rating:
1.0

No attendant available and nobody answered the phone. Keys were in a lockbox with no code given. Cab of truck was dirty. Would never recommend

TYLER E 
Rating:
5.0

Customer did not leave a comment.

Steve C 
Rating:
5.0

Customer did not leave a comment.

William M 
Rating:
5.0

Customer did not leave a comment.

Gregory T 
Rating:
3.0

no one was on site but employee used texts effectively

Tim G 
Rating:
5.0

Customer did not leave a comment.

William M 
Rating:
5.0

Customer did not leave a comment.

JAMES C 
Rating:
1.0

No staff present at 2:30PM on Monday. Left trailer unattended, with only telephone checkout to U-Haul 800 number. Location was unkempt, muddy, isolated (behind storefront, where other trailers were parked). AND I had to drive 25 extra miles to get to this supposedly preferred location, for a discount that I don't think I got. VERY DISAPPOINTING.

Mike M 
Rating:
5.0

Truck was full of red mud! Cab was filthy with food remnants and used napkins. Had to mop cargo area and ramp before I cud use. Front tires slick. Not a happy customer.

James A 
Rating:
2.0

This location was ONLY a truck return .location. Very disappointed that there was not an onsite person to assist with return.

James R 
Rating:
5.0

Customer did not leave a comment.

BRIAN B 
Rating:
5.0

Ted was absolutely wonderful!!! He was kind and helpful!

Ginny G 
Rating:
5.0

Customer did not leave a comment.

Elizabeth A 
Rating:
5.0

Customer did not leave a comment.

Michael B 
Rating:
3.0

Drop off location is old run down building, but plenty of area around it to drop off trailer, just not paved.

Scott K 
Rating:
5.0

Customer did not leave a comment.

Amanda B 
Rating:
5.0

Customer did not leave a comment.

Lance A 
Rating:
5.0

Ted was so helpful! This was the best UHAUL experience I've ever had!

Taylor F 
Rating:
5.0

Great person to work with! I have rented from him before.

WILLIS R 
Rating:
5.0

Great customer service from Ted

Jeffrey h 
Rating:
4.0

Customer did not leave a comment.

james r 
Rating:
5.0

Customer did not leave a comment.

JOSEPH D 
Rating:
5.0

Customer did not leave a comment.

Scott F 
Rating:
3.0

Customer did not leave a comment.

jon c 
Rating:
5.0

Customer did not leave a comment.

Keith B 
Rating:
4.0

Customer did not leave a comment.

Simon R 
Rating:
1.0

No personnel were on site we had to leave a message on answering machine no reply. We were lucky to be able to get trailer off our hitch I would never have been able to do it without my husband . Extremely poor service. Will never choose this option again.

Christine C 
Rating:
5.0

Customer did not leave a comment.

Lenae R 
Rating:
5.0

Customer did not leave a comment.

James R 
Rating:
4.0

Customer did not leave a comment.

Joe M 
Rating:
4.0

I still showed charged 3 days. I only used 1. I called and was reinsured would be fixed . Other than that it was a pleasant experience

Shannon R 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C 
Rating:
4.0

Customer did not leave a comment.

Roger Y 
Rating:
5.0

Customer did not leave a comment.

Brandi M 
Rating:
5.0

Dropped overnight.

Kevin N 
Rating:
1.0

Very Poor Service. Dealer did not assist with the Drop off. No tools to assist. Suggesting to Drop it off at another location. Very Piss Poor SERVICE.

Joseph B 
Rating:
4.0

Customer did not leave a comment.

William S 
Rating:
3.0

Customer did not leave a comment.

Derek B 
Rating:
4.0

Customer did not leave a comment.

christopher a 
Rating:
5.0

Customer did not leave a comment.

David C 
Rating:
4.0

Customer did not leave a comment.

JOHN H 
Rating:
5.0

Easy drop off and quick response

Peter D 
Rating:
5.0

The truck I rented was a new ford big truck... roughest ride in a uhaul I've ever had, it was like the wheels & tires were square.

CHRISTOPHER S 
Rating:
5.0

Nothing, this was a great transaction!

Les P 
Rating:
5.0

Customer did not leave a comment.

Deneishia F 
Rating:
5.0

Customer did not leave a comment.

Joe M 
Rating:
5.0

The owner of this location was very easy to work with, communicative and a real pleasure! I would highly recommend this location. The vehicle I rented was in great condition too!

STEVE A 
Rating:
5.0

Customer service was top notch!! Ted!

Sydnie S 
Rating:
5.0

Customer did not leave a comment.

bradley m 
Rating:
5.0

Ted was great to rent the Uhaul from! Very helpful and understanding!!! I will continue to go to Ted for my Uhaul needs and will recommend him and this location to friends and family! Thank you again for a great experience!!!!

Kari E 
Rating:
5.0

Ted was very friendly, helpful and organized. I was extremely pleased working with him at his location.

RShannon O 
Rating:
3.0

Customer did not leave a comment.

Debbie W 
Rating:
5.0

Customer did not leave a comment.

Elaine K 
No reviews have been submitted for this location.

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