Customer Reviews for Conners Amoco
(U-Haul Neighborhood Dealer)

273 reviews

449645 US Hwy 301   Callahan, FL 32011
(at Hwy 301)

(904) 879-2893

Location Hours

  • Mon: Closed
  • Tue-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(904) 879-2893

449645 US Hwy 301
Callahan, FL 32011
(at Hwy 301)

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Outstanding service

Robert S. 
Rating:
4.0

Customer did not leave a comment.

LOIS W. 
Rating:
5.0

Customer did not leave a comment.

Dwayne C. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Great

JOSHUA M. 
Rating:
3.0

Customer did not leave a comment.

M B. 
Rating:
5.0

Mileage rate is a bit high. With gas being so expensive and having to put gas back in we could have used a little help with the mileage charge

MICHAEL B. 
Rating:
4.0

Customer did not leave a comment.

J R H. 
Rating:
5.0

Very nice people to deal with.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
5.0

Customer did not leave a comment.

Byron D. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

Customer did not leave a comment.

SHARON B. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Just keep up the good work

STEVEN S. 
Rating:
5.0

Customer did not leave a comment.

ZOE H. 
Rating:
3.0

Customer did not leave a comment.

DEBORAH C. 
Rating:
4.0

Customer did not leave a comment.

Tearel M. 
Rating:
5.0

Customer did not leave a comment.

DIANA S. 
Rating:
5.0

The folks at Conner's are courteous and helpful. I highly recommend

ronald S. 
Rating:
3.0

The original truck had a bad fuel leak Even though I missed 5 hours of moving time. The replacement truck was assigned and was able to make the move..

Nestor G. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

Donna L. 
Rating:
5.0

Customer did not leave a comment.

Shannon B. 
Rating:
2.0

Customer did not leave a comment.

ronald L. 
Rating:
5.0

Customer did not leave a comment.

Andre J. 
Rating:
4.0

Customer did not leave a comment.

JOHN F. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

Kaitlyn S. 
Rating:
5.0

Great place to rent Uhauls from! Very helpful!!!

DAVID G. 
Rating:
4.0

Customer did not leave a comment.

Duane C. 
Rating:
5.0

Nothing. It was great!

Janie D. 
Rating:
5.0

Super people and easy to deal with.

JERRY H. 
Rating:
2.0

The lady didn't no what she was doing with the debit card I was using it took over 30 minutes to get it figured out

Eric H. 
Rating:
5.0

they got me on the road quickly and efficiently. the equipment was clean and in good order. the price was great.

stephen W. 
Rating:
5.0

Easy pick up and drop off very kind and friendly employees

Summer D. 
Rating:
5.0

Staff helpful and nice!

CHRISTIAN B. 
Rating:
3.0

The right rear tire on the auto transport only had 20 pounds of pressure in it recommended 55psi 1 when I rented it in Callahan Florida.

RICHARD H. 
Rating:
5.0

Customer did not leave a comment.

helen W. 
Rating:
1.0

We picked up a trailer with a bubbled tire and we're told if it blows call uhaul number and they will fix it. Our trip we were on pins and needles.

ROGER D. 
Rating:
5.0

Nice location

Najed A. 
Rating:
5.0

Connors Auto was super helpful and knowledgeable about answering my questions. I felt like they went above and beyond and cared about my experience.

JENNIFER B. 
Rating:
4.0

Customer did not leave a comment.

bruce B. 
Rating:
5.0

Connors was very professional. Your representative that I spoke to on the phone at corporate was completely lost. Unable to make my reservation, unable to operate your program properly. I had to drive 25 miles to Connor's to get my rental. You are out of touch with the people, and your programming in your computer is sadly anemic. She was unable to even locate the proper automobile. And then told me I couldn't rent the dolly. I did somewhere else. At Connors who had problems with your program, but got it done. I have spent $5,000 in my lifetime with U Haul. Sad state of affairs. Otis Waters

OTIS W. 
Rating:
5.0

Customer did not leave a comment.

Kyle C. 
Rating:
5.0

The rental process was very easy, when I picked up my truck it looked brand new and clean. The staff appears to be a hard-working family who also does auto repairs. They were very nice to me, I highly recommend them. The next time I need a truck I will rent from them again.

louis F. 
Rating:
5.0

Customer did not leave a comment.

Phil L. 
Rating:
5.0

Customer did not leave a comment.

CHIRSTOPHER P. 
Rating:
5.0

Customer did not leave a comment.

ricky D. 
Rating:
5.0

Customer did not leave a comment.

ROBIN H. 
Rating:
4.0

All was great. Thank you.

Willette R. 
Rating:
5.0

Customer did not leave a comment.

Jason F. 
Rating:
5.0

Customer did not leave a comment.

joey H. 
Rating:
2.0

The customer service from the staff was below par

Brandie C. 
Rating:
5.0

Personnel at pick up location were very nice and accommodating. I have rented from Uhaul many times and it seems like the rental process could be a little more streamlined.

Robert S. 
Rating:
5.0

I didn't have to use the tow dolly. A mechanic was able to fix my car so I didn't need to use it but was still charged for it. I understand I had it tied up but still on top of car repairs and rental it added up.

deanna S. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
1.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer Service was Excellent and very professional .

Frankie G. 
Rating:
5.0

Lady working the counter was great fun.

Steve F. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

The carrier seemed to struggle with completing the digital contract. They hooked the tow dolly to the vehicle, but when I returned the unit they expected me to unhook, and placed the dolly back in the original location without offering to help. I arrived about an hour early to pick up the unit and the rental process took about an hour.

Samuel H. 
Rating:
5.0

If you need any type moving needs, contact Conners, they are in the right spot . Very pleasant and will help you on what you need.

Shirley W. 
Rating:
3.0

N/A

Lloyd L. 
Rating:
5.0

The personnel were very helpful and informative, truck was ready to go and smooth check out. Would use them again for sure

Virginia H. 
Rating:
5.0

Customer did not leave a comment.

Jason K. 
Rating:
5.0

The U-Haul website and app both suck. I tried to edit my reservation multiple times and it took me to an expired page. Neither would load properly either. But as far as customer service from the location it was a good.

Timothy B. 
Rating:
4.0

Customer did not leave a comment.

dustin W. 
Rating:
2.0

Very crowded and dirty. Staff was not clean and overall I was embarassed to be sitting there and people see me through the window.

Joanne M. 
Rating:
3.0

It was after closing hours, there was a place for me to park. Very easy to get to

Shirley W. 
Rating:
4.0

Clarify what equipment is available for in town and out of state use.

James T. 
Rating:
3.0

Customer did not leave a comment.

Johnna B. 
Rating:
4.0

This location is also a different business. It is an auto repair shop, also. The trucks and trailers are readily available, but a finicy person would be put off on the aesthetics of the complete venue. It is a very well operated business and there is no problem getting in or out with rentals.

JOHN F. 
Rating:
5.0

Customer did not leave a comment.

Shawn S. 
Rating:
4.0

Customer did not leave a comment.

JOHN F. 
Rating:
5.0

Conners Auto Repair is an excellent venue for Uhaul as well as auto repair. The service was friendly, outgoing, concerned with my satistfaction and professional. They are highly recommended.

RANDY G. 
Rating:
5.0

Customer did not leave a comment.

Benjamin M. 
Rating:
5.0

Customer did not leave a comment.

cynthia P. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW C. 
Rating:
1.0

They were minimalists: they instructed me to "take the trailer around back...find a spot to put it in and leave it there...if you can't find a spot, just leave it in front of another one." They were engaged in conversation the entire time and never offered to help me one iota, or inquire as to the condition or performance of the trailer.

Jason G. 
Rating:
2.0

Poor customer service

Jack M. 
Rating:
5.0

The price was very steep for a local few hours rental. We found that Penske would have been a lot cheaper for such a short rental. $100.00 for 6 hr truck rental under 50 miles??? Plus the gas, it was even more.. there should be better options for people needed it for a short time. The one way rental to a seperate location for drop of, which was next door to my storage and would have saved me 25 miles at .99 a mile, it was even more money, over $100...so helping people a little on the high price for short term local renting would make more sense. It was hard for me to pay my price. Even the center renting to me thought something was wrong because of the high price..so sorry, but not sure I can use these services again at the current rate for a short 50 mile local trip.

Christopher W. 
Rating:
3.0

Customer did not leave a comment.

kent W. 
Rating:
4.0

Customer did not leave a comment.

JOHN F. 
Rating:
5.0

Customer did not leave a comment.

Sara P. 
Rating:
5.0

Nothing

Donald F. 
Rating:
5.0

Very good people to deal with it very professional

phillip W. 
Rating:
3.0

Tell the truth

Richard K. 
Rating:
5.0

If the truck had cruise control it would be very helpful on long moves and would save on gas mileage.

Henry H. 
Rating:
3.0

Checked in and paid prior to picking up the uhaul and it still took 30min and the inside of the cab was extremely dirty

Jason C. 
Rating:
5.0

Customer did not leave a comment.

william F. 
Rating:
5.0

Great family business, nice people. No problems with the equipment and a good price

John C. 
Rating:
5.0

Was very helpful

Richard B. 
Rating:
2.0

We called the day before pickup to confirm rental for truck and appliance dolly. We were informed that everything would be ready for us at pickup the next morning. I also completed online check-in the day before pickup. I waited to pay until pickup day. We got to the location at 8am as requested. We had to do the check-in again and was informed that they still had to ask the questions even though we answered the same questions on the online process. Then we were told that there was no appliance dolly like we requested. She said she was not able to take a dolly off the smaller truck for us to use. She then apologized and said she would go ahead and take it off, but it was unclear what she meant by that. When the truck was pulled around we went back in to verify we were getting the dolly. She said yes she took it off, assuming taking it off the smaller truck. We looked in the back and there was no dolly. Then we went back asking about it and some other associate told them to just take it out of the smaller truck and give it to us. She also failed to mention the mileage charges and only explained we were only responsible for filling the gas tank back to the specified amount.

James C. 
Rating:
5.0

Customer did not leave a comment.

kent W. 
Rating:
3.0

Lazy People.

JOSE F. 
Rating:
1.0

YOU TRIPLE DIPPED MY ACCOUNT!!!!! YOU PUT THREE SEPARATE HOLDS ON MY ACCOUNT SO IT SEEMED LIKE I WAS OVERDRAWN A FAIRLY LARGE SUM. NEEDLESS TO SAY I COULD NOT USE MY BANK ACCOUNT FOR DAYS!!!!!! I...WILL...NOT...USE...THIS...LOCATION...AGAIN!!!! AND YOU WILL BE LUCKY IF I EVER USE ANY UHAUL AGAIN!!!!

Tamika L. 
Rating:
1.0

This is the only UHAUL site that I've used where I had to hook up the UHAUL equipment by myself with no help. Took me 4 times backing my truck to hook up the UHAUL equipment as I had no one to spot me. Had to clean all the branches and moss off the equipment before I left. There was no inspection of the equipment and checking that all the lights were working properly. I did it all myself. Couldn't check the brake lights as I had no help. Once I returned the equipment I had to park it myself and unhook everything. There was no inspection of the returned equipment. Went to pay and the quote was higher than I had been quoted. When I asked why, the lady said there was insurance added to it. I asked why I wasn't informed of the insurance the lady said she thought she had told me. No!! I would have gotten the insurance anyway but I would like to have the option. Very unhappy and would not recommend this place to anyone. Sincerely, Kenneth Carr.

KENNETH C. 
Rating:
4.0

Customer did not leave a comment.

Phillip T. 
Rating:
5.0

Conner's are awesome people, where all my auto mechanic needs are met.

sara K. 
No reviews have been submitted for this location.

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