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JUSTIN C.
Customer Reviews for Conners Amoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everyone was nice and extremely helpful
Jessie D.Picture of side of truck used for my review, approve or dispute, was not up to date, had been tagged with spray paint.
David G.Very helpful and personable…fast easy professional service.
ALEX M.Easy and quick, will rent from here again
Sarah B.Great people to do business with
JAMES H.Don't charge an extra day for 18 minutes past check out time, I was in line 30 minutes and never moved, decided to self drop off and 18 minutes past got charged another day. Called regional, they could not return additional fees. Forced to go back in store and wait in line for refund, wasting more time. Otherwise, ratcheting binders need lubed.
Lewis E.I wouldn't change anything they were very sweet people.
ALBERT S.Truck cargo area was not swept, had trash in it, and the cab of the truck appeared to have a spilled drink in the seats and floor. The odometer reading in the truck did not match the odometer during the check-out process. It turns out, we were given the wrong truck, but this wasn't discovered until after we returned the truck to a different location after using it. Staff was accommodating but we won't be using this location again.
Chirleen E.Trailer had sand and leaves inside when we picked it up. When we dropped it off, the hitch would not disconnect and required tools to get it off the ball hitch. Not adequate rings for tying down items inside. Roll up door versus wide opening. Older unit that needs to be upgraded or taken out of service.
Rex M.Conners was close when i dropped pf the truck and trailer.
MARVIN W.Outstanding service
Robert S.Great
JOSHUA M.Mileage rate is a bit high. With gas being so expensive and having to put gas back in we could have used a little help with the mileage charge
MICHAEL B.Very nice people to deal with.
JOHN B.Just keep up the good work
STEVEN S.The folks at Conner's are courteous and helpful. I highly recommend
ronald S.The original truck had a bad fuel leak Even though I missed 5 hours of moving time. The replacement truck was assigned and was able to make the move..
Nestor G.Great place to rent Uhauls from! Very helpful!!!
DAVID G.Nothing. It was great!
Janie D.Super people and easy to deal with.
JERRY H.The lady didn't no what she was doing with the debit card I was using it took over 30 minutes to get it figured out
Eric H.they got me on the road quickly and efficiently. the equipment was clean and in good order. the price was great.
stephen W.Easy pick up and drop off very kind and friendly employees
Summer D.Staff helpful and nice!
CHRISTIAN B.The right rear tire on the auto transport only had 20 pounds of pressure in it recommended 55psi 1 when I rented it in Callahan Florida.
RICHARD H.We picked up a trailer with a bubbled tire and we're told if it blows call uhaul number and they will fix it. Our trip we were on pins and needles.
ROGER D.Nice location
Najed A.Connors Auto was super helpful and knowledgeable about answering my questions. I felt like they went above and beyond and cared about my experience.
JENNIFER B.Connors was very professional. Your representative that I spoke to on the phone at corporate was completely lost. Unable to make my reservation, unable to operate your program properly. I had to drive 25 miles to Connor's to get my rental. You are out of touch with the people, and your programming in your computer is sadly anemic. She was unable to even locate the proper automobile. And then told me I couldn't rent the dolly. I did somewhere else. At Connors who had problems with your program, but got it done. I have spent $5,000 in my lifetime with U Haul. Sad state of affairs. Otis Waters
OTIS W.The rental process was very easy, when I picked up my truck it looked brand new and clean. The staff appears to be a hard-working family who also does auto repairs. They were very nice to me, I highly recommend them. The next time I need a truck I will rent from them again.
louis F.All was great. Thank you.
Willette R.The customer service from the staff was below par
Brandie C.Personnel at pick up location were very nice and accommodating. I have rented from Uhaul many times and it seems like the rental process could be a little more streamlined.
Robert S.I didn't have to use the tow dolly. A mechanic was able to fix my car so I didn't need to use it but was still charged for it. I understand I had it tied up but still on top of car repairs and rental it added up.
deanna S.Customer Service was Excellent and very professional .
Frankie G.Lady working the counter was great fun.
Steve F.The carrier seemed to struggle with completing the digital contract. They hooked the tow dolly to the vehicle, but when I returned the unit they expected me to unhook, and placed the dolly back in the original location without offering to help. I arrived about an hour early to pick up the unit and the rental process took about an hour.
Samuel H.If you need any type moving needs, contact Conners, they are in the right spot . Very pleasant and will help you on what you need.
Shirley W.N/A
Lloyd L.The personnel were very helpful and informative, truck was ready to go and smooth check out. Would use them again for sure
Virginia H.The U-Haul website and app both suck. I tried to edit my reservation multiple times and it took me to an expired page. Neither would load properly either. But as far as customer service from the location it was a good.
Timothy B.Very crowded and dirty. Staff was not clean and overall I was embarassed to be sitting there and people see me through the window.
Joanne M.It was after closing hours, there was a place for me to park. Very easy to get to
Shirley W.Clarify what equipment is available for in town and out of state use.
James T.This location is also a different business. It is an auto repair shop, also. The trucks and trailers are readily available, but a finicy person would be put off on the aesthetics of the complete venue. It is a very well operated business and there is no problem getting in or out with rentals.
JOHN F.Conners Auto Repair is an excellent venue for Uhaul as well as auto repair. The service was friendly, outgoing, concerned with my satistfaction and professional. They are highly recommended.
RANDY G.