Customer did not leave a comment.KAREN G.
Customer Reviews for Conoco Denver
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Gloria F.
Customer did not leave a comment.Anne T.
Customer did not leave a comment.Steven R.
Customer did not leave a comment.Kristine C.
Easy to find. Worker was very helpful.Timothy B.
Customer did not leave a comment.EMMA H.
Fleet fully stocked clean well organized and ready to go. Will always use this location.Doyle C.
Great way to fill up right at the end. Agent helped me by taking over the parking. Super fast drop off.RICHARD R.
Customer did not leave a comment.MICHAEL T.
Got immediate help during a busy college football weekend. Easy drop offMatthew G.
The attendant at the Conoco was efficient and friendly and amzing.N S H.
They charged me twice for the trailer, once for the trailer with furniture pads, once for the trailer without furniture pads. They did not tell me they were going to charge me twice. My bank is now overdrafted due to the overcharge for the trailer (not to mention the need for gas money to actually move). I have reached out to national customer service who has reached out to the area manager but I have not heard back. I fond this completely unacceptable and would actively petition people to NOT use Uhaul based on this experience.JONATHAN S.
The owner bought food for a homeless man while I was paying my rentDavid K.
Customer did not leave a comment.KATHRYN W.
Excellent experienceDAVID A.
Efficient and friendly service. I will definitely use this location again.KERRYAVANELL C.
Remove the secondary confirmation information. You already have my ID any other grab for my personal information is fucking disgusting and puts you on my company blacklist.Jason H.
Customer did not leave a comment.RICHARD F.
Customer did not leave a comment.Richard B.
Customer did not leave a comment.Rusty B.
Customer did not leave a comment.Eve S.
The mobile app needs improvement. It's really irritating having to input and take pictures of everything. Also had to take pics of my license twice. Also it's strange that I have to wait to be verified? Why isn't the verification happening before I pick up my truck so I'm not standing around waiting?Kellen G.
Customer did not leave a comment.Kaye H.
Customer did not leave a comment.Olivia S.
There was a homeless person sleeping on the ground near the drop off area which was not very inviting.Andrew S.
Easy visit! Pickup and drop off were super smooth and everything worked! Excellent service!Lisan B.
While preparing for a long 1660 mile trip, we put our lives in your hands. While the first hour started off well, it took a quick turn. The check engine light came on within 2 hours of the long trip. I'm sure you can imagine that led to fear as we had a long ways to go. We kept trucking and the center council was extremely hot the whole wayâ€¦. With a dog in the car. After that we thought we would just keep going but we were mistaken. Upon almost arriving an hour and a half to the destination the tire popped. We then contacted your roadside assistance and we had to wait 3 hours. The mechanics that came agreed that you guys should have never let us travel that far with those tires. Mind you- the tire popped because your negligence to do a maintence check on the vehicle before sending us on our way.Andres V.
Customer did not leave a comment.AUDRYA H.
Customer did not leave a comment.kario S.
Customer did not leave a comment.BENJAMIN M.
Drop off was easy, we just pulled into the gas station and left the truck and trailer for the attendant. He even let us drop them off separately so we didn't have to take the auto tow into the city, just the truck.DEVIN M.
not be so sucky.Cody W.
Customer did not leave a comment.Charles G.
It's kinda hard to get in and out of the parking lot. And I paid for a dolly and furniture blanket things and I never got them. But the guy was really niceNATALIE S.
Not towing trailers very often, I had concerns on towing a trailer for a 1,000 mile trip. The pick up was fast and simple, the agent was very thorough checking pre-trip details. The trailer towed effortlessly through the steepest pass of southern Colorado and numerous construction zones. Can't say thank you enough!Anthony A.
Customer did not leave a comment.Katherine C.
Customer did not leave a comment.FRANK B.
That gas station was dirty and it took forever to get my truck. Now the 20' truck was not clean and the cab extension needs to be insulated!!! It is extremely loud especially when you travel over 1600 miles. Other than a dirty truck my wife cleaned while we were driving or stopping for gas it ran ok. The transmission kept doing weird things and would make loud noises. For $3800 and $800 in gas I was not happy. Especially having to listen to my wife complaining for three days about a dirty truckâ€¦. Thanks for thatâ€¦ moving is hard enough especially across quite a few states.Daniel A.
The people were very friendly and helpful .JOHN P.
Customer did not leave a comment.Katie D.
Customer did not leave a comment.Timothy C.
service was great. the trailer was ready for me when I arrived.Paul W.
Customer did not leave a comment.Claire M.
Customer did not leave a comment.Lena L.
I am not happy with the promissory note charges, i told four people that I needed the truck to go to Cheyenne and back and the brush location was more do able for me cost wise. I even called to request the location be changed. I will not pay almost $300 dollars to the incompetence of a company who does not listen to a customer's needs. I will go elsewhere from now on. This was the second time in a row ive had these same issues and i will not be recommending uhaul to anyone. Ive had ENOUGHJenny G.
Service was super rude and ill-communicative. Was supposed to be mobile pick up and still ended up having to go into the store to complete the reservation. Would not recommend.GERARD O.
Im really appreciate this location was quickly booking. It's was great experience. Stuff are very friendly!!GUMMA A.
It was super easy to book and pick up/return. Very happy.Scott T.
Customer did not leave a comment.ERIC J.
Customer did not leave a comment.ANDREW B.
Employe was friendly and service was prompt!CURTIS D.
It was the easiest pickup, and return of the van that I have ever had. It was a true pleasure.Todd G.
Customer did not leave a comment.Dennis M.
Customer did not leave a comment.Nathaniel H.
Customer did not leave a comment.James J.
Customer did not leave a comment.CHRISTOPHER F.
Customer did not leave a comment.THOMAS W.
Great service thank youSusanna D.
Customer did not leave a comment.Elliot K.
Customer did not leave a comment.TOBY E.
This store is very professional, friendly,and helpful.Brian J.
Customer did not leave a comment.OGDEN D.
Customer did not leave a comment.Casey R.
Customer did not leave a comment.Lauren S.
Customer did not leave a comment.Jeffrey S.
Customer did not leave a comment.William H.
Very helpful and friendly staff. Easy process.GEORGE T.
drop off was super easyelise H.
I would recommend this person I interacted with but uhaul over all as a company I would never recommend to my worst enemy. Absolute garbage customer service over the phone and for my return. Still have not received a email confirming my return 24hrs later.DANA S.
Customer did not leave a comment.Zihley B.
Customer did not leave a comment.MARGARET E.
Extremely efficient and easy!REINELLE AIMEE A.
Customer did not leave a comment.Steven P.
Customer did not leave a comment.Ryan L.
Customer did not leave a comment.True S.
Customer service on your call center is the slowest I have ever experienced, 45min. But the lady that I talked with was very helpful.DAVID S.
Friendly staff that helped with a trailer mixup.TREVOR F.
Had a good experience with this location!Richard R.
Customer did not leave a comment.Lawrence B.
Customer did not leave a comment.Charles G.
Great customer service. Very welcoming and efficient. I would go here before any other rental facility!Michael C.
The sales representative was extremely helpful in everything! I would highly recommend this location to anyone wishing to rent moving equipment. This gentleman deserves recognition!James E.
I normally would not go to this location - I had to drive across town to pick up the trailer. It was a simple process getting set up even though it was located in a gas station.Scot H.
So after I got the car loaded that I needed to I noticed the trailer brakes on the auto transport was not working .. so I used my truck to slow down my truck with the auto transport and the car I was hauling . I am very dis satisfied with this service because of this I need to get new brakes on my pickup and luckily I wasn't hurt .. every time I was going down the steep grades my truck was shaking due to all the weight it was trying to stop sKamereon W.
I left my personal 2 wheel dolly in the trailer and the employee at this location went out of his way to help me recover it after the trailer had been rented to someone else. I didn't get his name, but he should be commended for his excellent customer service!Jay J.
Store personnel didn't offer receipt upon my return of truck. He said an electronic receipt would be sent to my email shortly. I received the receipt the next day with an additional day charged to my account. I would not recommend using this pick-up/drop-off location. He probably thought I wouldn't notice the extra charge because it was a direct payment from my card on file.Jennifer F.
Customer did not leave a comment.SYDNEY S.
Customer did not leave a comment.Christopher P.
The confirmation from U-Haul was for a different location on Federal Blvd. When I got there, after waiting about 10 minutes, i was sent to this location, which delayed our trip. The cab was clean, but the windshield was completely covered with bugs. The transmission was very difficult to shift out of Park. The radio didn't work. the windshield wipers didn't work. The system was down and it took a while to get the paperwork and keys. The staff was friendly and as helpful as they could be. If it wasn't the only truck the location had, I would have returned it.CHRISTOPHER JOHN C.
The truck should have been full of gas when I picked it up, so I wasn't guessing how much gas to put in at the endRYAN K.
Nothing; The service was good and the process was easyJoseph R.
Snow on truck upon pick up did not allow for seeing that there was, in fact, no damage. (Difficult to remove) animal hair on seats. Overall, a great experience, though. Store Uhaul agent was great.emma F.
Customer did not leave a comment.Matt L.
Customer did not leave a comment.Jessica C.
Customer did not leave a comment.Nicole K.
Customer did not leave a comment.JOHN S.
Very good service and truck.Chris M.
Customer did not leave a comment.Calvin C.